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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Packed lunches
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Currency exchange
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Valet parking
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Public transport tickets
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Rooftop pool
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in comfort at The Fern - Goregaon, where every room is elegantly furnished with modern amenities like a flat-screen TV, minibar, and plush bedding. Some rooms even offer stunning views of the city or mountains, providing a serene retreat after a long day of exploring Mumbai.
Convenient Services
Experience top-notch hospitality with a 24-hour front desk, car hire services, valet parking, and room service at your disposal. Whether you need assistance with travel arrangements or crave a delicious meal at any hour, the dedicated staff ensures a seamless stay.
Prime Location
Situated just 1.2 km from the Bombay Exhibition Centre, The Fern - Goregaon offers easy access to major attractions like ISKCON and Powai Lake. With the airport a short distance away, convenience and comfort harmoniously blend at this upscale hotel.
Book your stay at The Fern - Goregaon now for an unforgettable Mumbai experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
O was 3 hours late to my check in time and the room was still not ready
Breakfast was nice and good choices, rooms clean and comfortable, staff teams polite and efficient
I would have liked a bar service to be available or a mini bar in the room
The spread was very good
Very good 👍
Very good 👍
Breakfast was fine, Staff were pleasant.
Location wasn't great.
Had to call staff because of noise twice.
Music playing outside kept me up.
Price was expensive compared to other hotels with better facilities.
There was too much noise from music or other people staying.
Convenient to the place I wanted to commute every day
Entrance was not covered enough by shade to offer more protection from rains
Excellent location, well maintained hotel, clean rooms with all the amenities that would be expected.
All was fine.
Maybe the demand for occupancy is high, as a result of which room rates are sometimes extremely expensive, and vary significantly from time to time.
Refund Still Outstanding – No Response from Hotel
I am extremely disappointed with the post-stay experience.
Following my stay from 12–13 June 2026, I am still awaiting a refund of INR 11,866.75. I have made numerous attempts to contact the hotel by phone and email, but my calls are not being answered and my emails have gone unanswered.
The lack of communication is as concerning as the delayed refund itself. Guests should not have to chase a property repeatedly for money that is rightfully owed to them.
Until this issue is resolved, I cannot recommend this property based on my experience with their customer service and handling of refunds.
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