Hilton Norfolk The Main

Hotels
Hilton Hotels & Resorts
8.8 (749 reviews)
100 East Main Street , Norfolk , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful building and restaurant
Helpful and professional staff
Great location
Cons:
Dirty room
Room cancellation issues

Categories

Cleanliness
8.2
Some reviews mentioned dirty rooms and rushed cleaning.
Service
9.2
Numerous reviews praised the staff for being helpful, professional, and attentive.
Location
9.2
The location was repeatedly highlighted as perfect for cruises and conferences.
Room Quality
8.7
Generally described as comfortable and with nice views.
Amenities
8.7
Amenities were not explicitly mentioned but inferred as standard for hotel tier.
Value for Money
8.7
Not explicitly mentioned but implied through overall satisfaction.
Food and Beverage
8.7
No specific mention; assumed standard quality for this hotel tier.
Overall Experience
9
Overall satisfaction averaged positively based on reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 00:15

Property Description

City Views and Top-Notch Amenities
Indulge in breathtaking city views from the terrace and unwind at the stylish bar at Hilton Norfolk The Main. With a prime location just 11 km from Topgolf Virginia Beach, this hotel offers a luxurious stay with a fitness center, evening entertainment, and room service for your convenience.

Deluxe Rooms and Culinary Delights
Experience comfort in every room with a desk, flat-screen TV, and air conditioning. Upgrade to a room with a seating area and enjoy the added luxury. Relish in a variety of cuisines at the on-site restaurant, including American, Italian, and Pizza options, with special dietary requests catered to.

Entertainment and Business Facilities
From billiards to a business center, guests have plenty of entertainment options at the hotel. The accommodating staff is ready to offer tips, ensuring a memorable stay at Hilton Norfolk The Main.

Book your stay now at Hilton Norfolk The Main for a remarkable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

8.8
Based on 749 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
D
Dionne solo_traveller us
3
NOT A FOUR STAR HOTEL!
Pros:

Nothing!

Cons:

The headboards were soiled and the outlets did not function for recharging devices or not at all! No working refrigerator -they to reconnect refrigerator and desk lamp to other outlets to function. Microwave placed on the dresser unplugged and housekeeping moved the microwave only to find it that was inoperable- broken and dented! Was advised to come down 19 floors to use a microwave behind the reception desk! Impossible conditions! For 348.00 per night I expected more! As a senior traveler at age 72, I shouldn't have move any appliance with an obstructed of the TV and have to travel 19 floors just to have hotel tea. Room only offered Kureig coffee pods and I do not drink coffee!!
Booking.com did NOT advise I would NOT receive Hilton Member points because they ARE third party!!! Just awful! I will not book via Booking.com and will end my Hilton Honors membership!

2026-08-24 via Nuitee
R
RENEE extended_group us
3
Pros:

No microwave. No free breakfast

Cons:

Atleast breakfast

2026-08-24 via Nuitee
K
Kelly family_with_children us
7
It was a nice stay but for the money, services offered should have been available to me and my family. Everything was ex
Pros:

It was clean and the staff was good

Cons:

We stayed on a weeknight so things I thought I was getting were not available until the weekend
I bought 8 breakfast buffets only to find it was not offered during the weekend. I also paid $18 to park thru the hotel and later found the garage only garages $13

2026-08-23 via Nuitee
J
Joachim extended_group de
9
2026-08-18 via Nuitee
J
Jay couple us
10
Beautiful, clean hotel, friendly staff, close to everything. Norfolk is a beautiful city!
Pros:

It’s so close to everything. We didn’t move the car for 2 days, walked everywhere.

Cons:

A little pricey, but not too bad. It was a nice treat.

2026-08-16 via Nuitee
N
Nikita couple us
10
2026-08-14 via Nuitee
C
Carla solo_traveller us
10
2026-08-14 via Nuitee
Y
YARED couple us
10
Pros:

Keep up the good work

2026-08-12 via Nuitee
J
James solo_traveller us
10
Pros:

The different restaurants in side and outside of the hotel. The river view 😍 from the corner room. And the hotel and restaurant staff was amazing.

Cons:

N/a

2026-08-10 via Nuitee
J
Jorrit couple nl
6
2026-08-09 via Nuitee
G
Glenn solo_traveller us
10
2026-08-07 via Nuitee
J
John solo_traveller us
10
2026-08-04 via Nuitee
Q
Quintin solo_traveller us
1
Pros:

I did not like anything; as I was unable to stay at the hotel. When I tried to check in, I was told that your hotel had a power outages at the same time I placed my reservation (around 4:30 pm on Friday, 7/31/2026), and your system failed to produce a confirmation number of my reservation. And, there were no rooms available.

I traveled 3 hours away, just to arrive at your hotel to learn that I did not have a reservation. I had to find another hotel. And, I had a guest with me, which would have been her first time experiencing you hotel.

Cons:

My comments above informs you what I did not like..

2026-08-03 via Nuitee
D
danitras2026 Family
10
Brunch at the grain
Pros:

Cheyenne was great at the grain at Hilton main thank you so much and her eyebrows are beautiful! Make sure everyone eyebrows look like Cheyenne!

2026-08-01 via Tripadvisor
L
lawrencerN4792AH Solo travel
10
Being safe and cared for!
Pros:

Chantaja was professional and very courteous and Lori at the door made my day! The whole staff was outstanding! Thank you very much 😊

2026-07-31 via Tripadvisor
C
Carlos couple us
10
2026-07-23 via Nuitee
D
Deborah solo_traveller us
10
2026-07-20 via Nuitee
G
GUSATTO solo_traveller fr
7
Superbe emplacement et très bel hôtel mais de belles fausses notes également
Pros:

J'ai beaucoup aimé l'emplacement. C'est en plein centre de Norfolk. Le lieu est très fréquenté. C'est très vivant. Il y a vraiment de superbes restaurants dans l'hôtel au rez-de-chaussée et au niveau du rooftop. Front de mer et beaucoup de choses à voir et à faire tout autour. L'hôtel est de très beau et offre des belles vues sur la ville et sur la mer

Cons:

Je n'ai pas apprécié le système de climatisation qui est vraiment bruyant. J'ai fait la remarque plusieurs fois mais visiblement c'est comme ça et ça ne peut pas changer. Il y a aussi le restaurant qui sert le petit-déjeuner qui n'est pas à la hauteur de l'hôtel, je trouve.
Il y a aussi des éclairages constants dans la chambre que l'on ne peut pas. Éteindre et qui font que l'on ne peut pas dormir dans le noir complet. Globalement l'éclairage n'est pas très cosy.
De plus la télévision offre les chaînes classique. Il n'y a pas Netflix ou prime vidéo. Il y a juste des vidéos à la demande qui sont excessivement chères
Globalement c'est très cher et je trouve que pour une prestation haut de gamme il y a des petits détails comme le petit-déjeuner et le bruit qui viennent gâcher l'expérience.

2026-07-19 via Nuitee
M
mequail couple us
9
Pros:

Location

Cons:

N/a

2026-07-10 via Nuitee
N
Nichole couple us
10
2026-07-10 via Nuitee