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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Designated smoking area
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Accessible parking
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Snack bar
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Lockers
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Electric vehicle charging station
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Toilet with grab rails
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Indoor play area
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Infinity pool
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Emergency cord in bathroom
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Rooftop pool
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Steam room
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Fitness/spa locker rooms
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Pet basket
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Visual aids: Braille
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Auditory guidance
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Novotel Lucknow offers a luxurious stay in the heart of Gomti Nagar. Each room is equipped with modern amenities and a private bathroom, ensuring a comfortable experience for every guest. The plush bathrobes and slippers add a touch of elegance to your stay.
Convenient Location
Situated just a short drive from Lucknow Airport and Railway Station, Novotel Lucknow provides easy access to popular attractions like Singapore Mall, Ambedkar Park, and Hazratganj. Whether you're in town for business or leisure, the hotel's central location makes it an ideal choice for travelers.
Relaxation and Convenience
Unwind by the outdoor pool or enjoy a refreshing drink at the bar. The hotel's free WiFi, 24-hour front desk, and car hire services ensure a stress-free stay. Experience comfort and convenience at Novotel Lucknow Gomti Nagar.
Book your stay now for a memorable experience at Novotel Lucknow!
Façade painting will be carried out daily from 9:00 to 18:00 until 30th April.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Location
Guest Reviews
We had booked the novotel ballroom for our daughters first birthday , the staff was polite and helpfull, the food was excellent and all arrangements were done very well , special mention to mahek and hitesh .
Mahek was extremely helpfull with the booking of the banquet hall and hotel rooms , all arrangements done were great and upto our expectations . Mr hitesh managed the event extremely well and was considerate of the needs of our guests during the event . He made sure that everyone was taken care of .
Thank you so much . It made our daughters birthday really special .
Power bahut kat hoti h
Room and area
Kitchen, tea quality
Amazing staff at all places but exemplary professionalism and empathy by Ms Sumbul and Ms Tamanna from the Front Desk team made a huge impact during my stay at the hotel.
Unfortunately, our experience during the stay was extremely disappointing, particularly given that we were travelling with our family to celebrate our child’s birthday.
Unprofessional Staff: The staff appeared highly unprofessional at multiple touchpoints, starting from the valet service and check-in counter to the restaurant. The overall attitude and level of service were far below what one would expect from a reputed property.
Cleanliness & Basic Amenities: The cleanliness of the property and room was extremely disappointing. I would give zero marks for cleanliness. Even basic amenities such as a hair dryer and bathrobes were missing from the room.
Birthday Celebration: Despite making repeated requests for a small decoration in the room to celebrate our child’s birthday, our requests were simply ignored. It was particularly disappointing as this was the primary reason for our family trip.
Welcome Drinks: Even the complimentary welcome drinks became an unnecessary exercise. Despite being entitled to them, I had to repeatedly follow up and go around in circles just to avail of what was supposed to be a simple courtesy.
Foul Smell in the Room: The room had a persistent foul smell. We brought this to the attention of the reception, but despite informing them, no action was taken to resolve the issue.
The mattresses and pillows were also extremely uncomfortable, making it difficult to get a restful night’s sleep
Overall, the experience was far from what we expected. What should have been a comfortable and memorable family stay, especially on the occasion of our child’s birthday, turned into a rather disappointing experience.
I sincerely hope the management takes this feedback seriously and looks into these concerns, particularly staff training, housekeeping standards, guest communication, and basic service delivery.
All in all, given the overall experience, I would not consider staying at this property again and would certainly not recommend it to others
housekeeping provided impeccable service, maintaining a spotless room and exceeding my expectations in every way.Room are clean and well maintain housekeeping is very nice and cooperative and hotel location is very good
It was a great experience at Novotel kudos to team service thanks to nasir and mukesh for for there attentiveness
My family is enjoyed alot breakfast was amazing we loved the see you soon guesture and we will see you guys soon
Mukesh gave us very good service…we loved the breakfast…
Thank you
Spa service is excellent.
Pool is nice.
Changing area of pool or washroom has water on floor all the time.
Location, Room and Facilities such as Spa, Gym and Roof Top Swimming pool was nice.
Breakfast was good also with lots of varieties specially for Indian foods.
Continental Breakfast option was little lesser.
Best value for money hotel on very good location 👌
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