The Willows

Hotels
5.4 (963 reviews)
27 Lower Rock Gardens , Brighton & Hove , gb
+44 7475 476555

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Luggage storage
Non-smoking throughout
Private parking
Beach
See all facilities

Review Highlights

Pros:
Great location
Some helpful staff
Cons:
Lack of cleanliness
Poor room conditions

Categories

Cleanliness
4.06
Multiple reviews mention a lack of cleanliness, with dusty rooms and poor bathroom conditions.
Service
6.53
Staff were described as helpful in some instances but rude in others.
Location
8.07
Lots of reviews highlight the great location, close to main areas in Brighton.
Room Quality
3.52
Rooms were described as small, poorly decorated, and not well maintained.
Amenities
6.05
Smart TV appreciated, but overall, amenities were lacking.
Value for Money
5.01
Location doesn't justify the high price based on facilities.
Food and Beverage
5.46
No information available.
Overall Experience
4.53
Majority of reviews suggest a disappointing experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:54

Property Description

Convenient Location
Located in the vibrant Kemptown district of Brighton & Hove, The Willows is a stone's throw away from Brighton Beach, Hove Beach, and Brighton Pier, making it a perfect choice for beach lovers and sightseers alike.

Modern Amenities
Each room at The Willows is thoughtfully equipped with a flat-screen TV, free WiFi, and a private bathroom stocked with complimentary toiletries. The cozy accommodations ensure a comfortable stay for every guest, whether visiting for leisure or business.

Nearby Attractions
Situated close to popular landmarks such as The Royal Pavilion, Victoria Gardens, and Brighton Dome, The Willows offers easy access to the best of Brighton's cultural and entertainment scene.

Book your stay at The Willows now and experience the best of Brighton & Hove!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.4
Based on 963 reviews
Cleanliness: 4.06
Service: 6.53
Location: 8.07
Room Quality: 3.52
Amenities: 6.05
Value for Money: 5.01
Food and Beverage: 5.46
Overall Experience: 4.53
C
Claire • couple • gb
6
Great location, clean, functional Ok for one night
Pros:

The location….. right by the sea

Cons:

Parking is tricky if you don’t manage to book one of the two parking spaces which they charge an extra £20 for.

2026-07-24 • via Nuitee
M
mike • solo_traveller • au
3
Better of at a hostel
Pros:

Close to beach

Cons:

Room had window removed so could not close, was open to the outside.
Shower was blocked flooded bathroom
Place was filthy, used band aid on the floor , stains on walls and shower, rot and girme
Photos must be years old

2026-07-24 • via Nuitee
S
Stephen • solo_traveller • gb
10
2026-07-23 • via Nuitee
J
Joanne • solo_traveller • gb
8
Pros:

Location was brilliant,

Cons:

N

2026-07-21 • via Nuitee
A
Abbie • extended_group • gb
6
Only stayed due to other accom cancelling on us
Pros:

Good location to the sea front.

Cons:

Our bedroom was missing a window pane so the window was constantly open and could not close, therefore quite loud from outside noise. The room wasn’t very clean. The floors were filthy, linen and towels were stained.

2026-07-20 • via Nuitee
K
Kelly • couple • gb
6
If you’re looking for a convenient location and do not plan to spend much time in the room this is an ok choice.
Pros:

It was a convenient location and clean. The staff were accommodating.

Cons:

We were on the top floor and it was so hot! The ceilings are also extremely low. We were also charged for the parking.

2026-07-19 • via Nuitee
A
Alice • extended_group • gb
5
2026-07-16 • via Nuitee
Y
Yousaf • solo_traveller • gb
10
very clean and parking
Pros:

easy to find and clean

Cons:

washroom

2026-07-16 • via Nuitee
T
Tuğrul Ünal • couple • tr
3
2026-07-14 • via Nuitee
S
Steve • solo_traveller • gb
9
2026-07-14 • via Nuitee
C
Chen Yu • solo_traveller • tw
6
2026-07-12 • via Nuitee
F
FABRIZIO • solo_traveller • gb
8
2026-07-12 • via Nuitee
V
Vincent • solo_traveller • fr
3
Pros:

Emplacement

Cons:

Place de parking médiocre (photo)
Propreté inacceptable
Prise électrique dangereuse
Taches sur le couchage
Moisissures douche

2026-07-12 • via Nuitee
H
Hoda • couple • gb
7
2026-07-11 • via Nuitee
S
Stephen • couple • gb
1
2026-07-11 • via Nuitee
Z
Zhaleh • family_with_children • gb
2
2026-07-10 • via Nuitee
S
Sana • couple • gb
2
2026-07-10 • via Nuitee
D
Dudley-Stupple • solo_traveller • gb
3
Pros:

N/A

Cons:

How close was to the beach

2026-07-09 • via Nuitee
V
Vadim • solo_traveller • gb
3
2026-07-08 • via Nuitee
R
Restall • couple • gb
8
Great value for money
Pros:

I was very happy for the room and price I paid the manager was lovely and polite helpful I had a lovely sleep thanku

Cons:

It only had tiny shower but it's understandable so no problem

2026-07-06 • via Nuitee