Holiday Inn Express & Suites - Rapid City - Rushmore South by IHG

Hotels
•
Holiday Inn Express
9 (560 reviews)
1611 Caregiver Circle , Rapid City , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Food Quality
Comfort
Cons:
Cleanliness Issues
Room Noise

Categories

Cleanliness
8.39
Mention of cleanliness issues, including observed dirt and bugs in reviews.
Service
9.36
Positive feedback about staff interactions and helpfulness.
Location
9.4
Multiple mentions of great location near attractions like Mt. Rushmore.
Room Quality
8.35
Noted good comfort, with some mentions of noise and minor issues.
Amenities
8.88
General satisfaction with breakfast offerings and amenities like pools.
Value for Money
9.34
Consistent positive sentiment regarding overall value of stay.
Food and Beverage
8.89
Positive notes on breakfast quality, though some variation noted.
Overall Experience
9.36
General positive sentiment about the stay, with some minor frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:01

Property Description

Modern Accommodation in Rapid City
Experience comfort and convenience at Holiday Inn Express & Suites - Rapid City - Rushmore South. Start your day with a complimentary full breakfast and stay connected with free WiFi.

Convenient Amenities
Our hotel offers a 24-hour front desk and a 24-hour fitness centre for your convenience.

Nearby Attractions
Explore Rapid City with ease - located near Mount Rushmore National Memorial, Rapid City Regional Hospital, and Journey Museum. Book your stay now and make the most of your visit to Rapid City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 560 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
E
Esposito • couple • us
10
2026-06-20 • via Nuitee
D
Danaisy • couple • us
3
2026-06-14 • via Nuitee
A
Anita • couple • us
8
2026-06-12 • via Nuitee
J
Jenny • extended_group • us
10
2026-06-09 • via Nuitee
M
Mary Ann • couple • us
8
2026-06-08 • via Nuitee
Z
Zoe • extended_group • us
7
Pros:

It was very clean and open. We especially liked the outdoor seating area

Cons:

The pancake machine was broken every time we tried to use it.

2026-06-06 • via Nuitee
M
MICHELLE • family_with_children • us
8
Highly recommend
Pros:

Staff was very nice and helpful

Cons:

Couldn’t stay longer

2026-05-28 • via Nuitee
K
Kara • couple • us
10
2026-05-27 • via Nuitee
K
Keith • extended_group • us
8
One night
2026-05-20 • via Nuitee
B
beastm0deh • Family
2
Good hotel,bad people
Pros:

The elderly people were always out to get us,(teens and kids) we were constantly being talked to no matter where we were. I would recommend keeping a safe watch on your kids at the pool, my brothers were swimming and this old man was recording them with his other arm under the water. Of course he put the phone down when my dad looked over at him, PLEASE MAKE SURE YOUR KIDS ARE SAFE AT THE POOL.The older woman working in the breakfast area was making snarky comments towards us too. Me and my brother were just trying to get food and she starts to make comments about how she has an excuse to forget stuff and he doesn’t. As a sister of 4, I just wanted to get my brother and his friends out of there because the staff was extremely rude. The older woman started talking about us to other people when we left the breakfast area, saying how she wants respect when we minded our business and didn’t bother anyone. I made sure to show her respect, she said excuse me and I had said sorry, I don’t understand how we “didn’t respect her” when we were treated like burdens our whole experience. It’s a nice hotel, I don’t recommend interacting with anyone working there or staying there IF, you are a teen or kid because you will not get treated correctly. I also noticed that the staff doesn’t like talking to “darker” people considering the fact that the front desk lady treated my dad horribly just because he wanted to speak to her about the situation, but when my mom talked to her, everything was just fine and she was the sweetest old person ever. It would have been a fun experience if the elderly people weren’t weird and miserable.

2026-05-18 • via Tripadvisor
R
Randolph • solo_traveller • us
8
Pros:

Met our expectations for a HIE hotel. Checked all the cleanliness and accommodation boxes.

Cons:

Nothing

2026-05-17 • via Nuitee
J
Jessica • family_with_children • us
8
2026-05-05 • via Nuitee
R
Ron • couple • ca
9
Good value and the location is ok if you are willing to drive. It’s a great location for access to the Black Hills
Pros:

Facilities and staff were great

Cons:

A bit far from center but some restaurants are nearby.

2026-05-04 • via Nuitee
A
Ager • solo_traveller • us
7
2026-05-02 • via Nuitee
A
Audra • couple • us
10
Pros:

No fragrances!

2026-04-24 • via Nuitee
N
Niki • couple • ca
9
Pros:

Excellent

Cons:

The pool was closed

2026-04-15 • via Nuitee
R
Roseanne • couple • us
9
2026-03-16 • via Nuitee
R
Roseanne • couple • us
9
2026-03-16 • via Nuitee
J
Jessica • family_with_children • us
10
If you like a calm, clean, ready to-go hotel, book HERE! 10/10! IHG is the BEST!
Pros:

I liked the front desk gal was very nice and friendly. The room was very neat and clean from the bathroom to the sheets! Everything was great! There wasn't any disappointments in my opinion!

Cons:

Only thing I could say was maybe have someone check to see if the pool area needs towels because when we went to go swim, we had to get some from the fitness area. Other then that, it was great!

2026-03-02 • via Nuitee
S
Sergii • family_with_children • ua
9
2026-01-26 • via Nuitee