Hotel Termales San Vicente

Hotels
8.3 (546 reviews)
Km. 18 Vía Toboganes , Manizales , co

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Hiking
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Excellent staff
Beautiful location
Natural hot springs
Cons:
Noise disturbances
Room comfort issues
Limited amenities

Categories

Cleanliness
7.63
Rooms showed issues with infrastructure and comfort as noted in reviews.
Service
9.1
Excellent attention from staff mentioned in multiple reviews.
Location
9.14
Natural environment and beautiful views highlighted positively.
Room Quality
7.09
Some rooms were reported as small and lacking comfort.
Amenities
8.12
Some amenities like pools were praised, but others like missing soap were noted.
Value for Money
8.58
Good relation of quality price overall despite some issues.
Food and Beverage
8.13
Food quality was rated positively, though some service issues noted.
Overall Experience
8.6
Overall enjoyment of the natural setting despite some dissenting opinions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 02:24

Property Description

Escape to Nature at Termales San Vicente:
Nestled in a lush forest, Termales San Vicente offers a serene retreat with thermal pools and spa treatments.

Relaxation and Wellness:
Indulge in popular treatments like Mud and Sand therapy, unwind in the outdoor pool, hammam, or Turkish bath, and let your kids splash in their own pool.

Bungalow Bliss with Forest Views:
Each bungalow features a private bathroom and showcases breathtaking views of the surrounding forest, ensuring a tranquil stay.

Experience the ultimate thermal getaway at Termales San Vicente - where nature and relaxation harmonize seamlessly. 🌿💧🌙

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 546 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.6
D
Diego • couple • ch
9
2026-07-24 • via Nuitee
L
Laura Correa Peláez • family_with_children • co
9
Volvería, pero me hace falta más
Pros:

El lugar, definitivamente es la puerta al corazón de la montaña, excepcional

Cons:

La comida, dejó mucho que desear, si bien el servicio del restaurante fue excepcional, la calidad de la comida no fue la mejor, se trató más de cumplir y tenert lo minimo, que de realmente ofrecer algo de calidad

2026-07-21 • via Nuitee
S
Sofia • solo_traveller • es
10
Pros:

La ubicación en plena naturaleza y la atención recibida.

Cons:

No hay nada

2026-07-16 • via Nuitee
S
SUGEY • solo_traveller • pr
8
Pros:

The landscape and the termas

Cons:

The way to get there and didn't have internet

2026-07-16 • via Nuitee
E
Elkin • solo_traveller • co
10
El sitio es fabuloso
Pros:

La zona es muy natural y tranquila. No permiten música en tono alto

Cons:

Al final la carretera es destapada y aunque actualmente está en buen estado, puede ponerse pesada si llueve, para carros pequeños

2026-07-14 • via Nuitee
Y
Yuliana • solo_traveller • co
10
2026-07-13 • via Nuitee
A
alina • family_with_children • ca
8
It was a very nice experience, but the facilities could be improved upon given the price
Pros:

Beautiful natural setting, nice restaurant, hot pools

Cons:

Not easy to get to, cramped room for four people with no sound proofing

2026-07-10 • via Nuitee
K
Krzysztof • couple • pl
10
Pros:

If you are fan of thermales its the place to go

2026-07-09 • via Nuitee
H
Herrera velandia • couple • co
10
2026-07-06 • via Nuitee
V
Vanessa Mejia • family_with_children • no
6
Stunning nature, but terrible service and management
Pros:

The natural surroundings at this property are absolutely amazing, and the pools are well-maintained and incredibly relaxing. Unfortunately, the service and management left a lot to be desired.

Cons:

Before arrival, we were pressured to pay in advance via a link, despite our reservation explicitly stating we could pay at the property. Breakfast was a major disappointment, it was a very poor selection, and despite being a buffet, we weren’t allowed to serve ourselves. Instead, staff served us tiny portions. To make matters worse, the owner used a microphone during breakfast to loudly boast about his achievements and pitch a water product he sells, making it impossible to talk or relax. Finally, check-out felt incredibly unwelcoming, as staff rigorously counted the towels and blankets in our room before we could leave. I’ve never experienced that level of distrust at a hotel before. Lovely location, but the hospitality needs a major upgrade.

2026-07-03 • via Nuitee
J
Juan • couple • co
1
Bonito el lugar pero muy mala atención y servicio
Pros:

Está todo muy bonito y tranquilo

Cons:

Pague por una habitación y me dieron otra diferente con un valor mucho menor aparte nunca me dieron el reembolso por el cambio de la habitación

2026-07-02 • via Nuitee
D
David • couple • co
7
Huele feo
Cons:

Es demasiado costoso para lo q brindan
No tiene ninguna comodidad a parte de una cama

2026-06-30 • via Nuitee
S
Stella cecilia • couple • co
1
No cumplen su promesa de servicio
Cons:

Incumplieron la reserva que se había aprobado por booking

2026-06-29 • via Nuitee
S
Steven • solo_traveller • co
9
2026-06-25 • via Nuitee
J
Jaime Andres • couple • co
2
Le faltó
Pros:

Los termales

Cons:

El servicio muy malo y lo caro no compensa

2026-06-22 • via Nuitee
S
Sierra Cubillos • couple • co
6
Nada
Pros:

No habían fechas no pude tomar la reserva
No puedo creer que lo promocionen por el aplicativo y al otro día me digan que no ahí cupo

Cons:

No había alojamiento en la fecha me hicieron improvisar en la celebración que tenía me hicieron quedar muy mal

2026-06-18 • via Nuitee
A
angelita • family_with_children • co
10
Pros:

El lugar es perfecto para conectar con la naturaleza y las aguas termales lo mejor, la habitación también nos gustó mucho, sin duda volveremos.

2026-06-14 • via Nuitee
J
Jose • solo_traveller • co
9
2026-06-09 • via Nuitee
J
JuanC • couple • co
10
Agradable y cómodo para descansar y alejarse un poco del ruido de la ciudad
Pros:

El lugar es muy cómodo, tranquilo y el servicio del restaurante es de muy buena calidad. Queda en mi lista como un lugar al que debo volver con más tiempo para poder aprovecharlo mejor.

2026-06-08 • via Nuitee
H
Hector • extended_group • co
8
2026-05-28 • via Nuitee