The Royal Alexandra Hotel by Compass Hospitality

Hotels
•
Compass Hospitality
5.5 (517 reviews)
76/78 Albert Road , Blackpool , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Lack of heating and hot water

Categories

Cleanliness
3.71
Numerous reviews mentioned filthy conditions and unclean rooms.
Service
7.68
Staff were described as friendly and helpful, though some complaints about responsiveness.
Location
8.72
Multiple reviews highlighted a great location as a key positive.
Room Quality
3.17
Rooms were described as very dated, without basic amenities like heating and hot water.
Amenities
4.7
Limited amenities reported; issues with heating and hot water.
Value for Money
5.16
Value is considered low due to numerous complaints regarding facilities.
Food and Beverage
5.21
Breakfast options were minimal and not well received.
Overall Experience
5.68
Overall experience was heavily impacted by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:49

Property Description

Centrally Located Accommodation:
Located just a 6-minute walk from the iconic Blackpool Tower, The Royal Alexandra Hotel Blackpool offers a convenient and central stay for guests looking to explore the vibrant city.

Comfortable En-Suite Rooms:
Each room at the hotel is equipped with an en suite bathroom, a flat-screen TV, and tea/coffee facilities, ensuring a comfortable and relaxing stay for every guest.

Convenient Amenities and Attractions:
Start your day with a delicious breakfast served in the dining room, and benefit from meal deals upon arrival. With key attractions like Houndshill Shopping Centre, Grand Theatre, and Winter Gardens within a 10-minute walk, and Blackpool Zoo and Pleasure Beach a short drive away, The Royal Alexandra Hotel offers the perfect base for your Blackpool adventures.

Experience the charm of Blackpool at The Royal Alexandra Hotel - book your stay now for a memorable experience!

Important information:

Please note, this property is unable to accept stag or hen parties, or similar groups.

Please note the following Group and long stay Policies:
• Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking
• Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking
This payment is non-refundable and non-transferable.

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property or guest may be asked to pay with alternative method.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.5
Based on 517 reviews
Cleanliness: 3.71
Service: 7.68
Location: 8.72
Room Quality: 3.17
Amenities: 4.7
Value for Money: 5.16
Food and Beverage: 5.21
Overall Experience: 5.68
M
Martin • solo_traveller • gb
3
2026-10-24 • via Nuitee
A
Alicea • family_with_children • gb
1
Pros:

Some of the staff seemed friendly however, they all need lessons in safeguarding letting strange people into a hotel who wasnt staying their. I was there with my 3 children and had drunk men trying to get into our room and sleepin outside on first night then second night another person let into the hotel and fire alarm going off shocking!

Cons:

See above plus hotel was not clean dirty underware in beds and excrament in beds and up the walls

2026-10-22 • via Nuitee
M
Michaela • family_with_children • gb
3
Affordable & comfortable stay
Pros:

Loved the location, close enough to the town but still a little out to avoid the noise,
Easy check in. Massive family room & beds comfortable. Would stay again for 1 night it was okay for a short stay, and affordable.

Everything was perfect for a night away it was definitely the cleanliness that let it down a little bit , such a shame if it was cleaner it be perfect.

Cons:

Bathroom floor was dirty, the bottom on the loo was really dusty, all the windowsills where dirty , there was what looked like black mold on the "clean towels" the carpet was covered in bits , tv unit was dusty.

The fire alarm went off and no one came to say it was a false alarm.

No lift

2026-10-20 • via Nuitee
E
Eileen • couple • gb
10
Excellent
Pros:

Great location comfy beds friendly staff

2026-10-19 • via Nuitee
E
Eileen • couple • gb
10
2026-10-19 • via Nuitee
E
Elise • solo_traveller • gb
10
Pros:

Been here 2 times wouldn't stay anywhere else. Great location and even better prices

2026-10-18 • via Nuitee
E
Elise • solo_traveller • gb
10
2026-10-18 • via Nuitee
J
Jade • couple • gb
5
Ok for 1 night
Pros:

Location was fab, staff friendly bathroom clean

Cons:

No storage for bags a little cramped, lots of dust on light bed not comfortable

2026-10-18 • via Nuitee
R
Romanie • family_with_children • gb
1
Disgusting, fire alarm was going off all night
Pros:

Nothing

Cons:

The shit stains up my wall

2026-10-15 • via Nuitee
D
Darcy • family_with_children • gb
2
Filthy, dangerous, overpriced, like staying in a homeless shelter
Pros:

The only good thing about the place was the staff

Cons:

Homeless drunks roaming the halls trying to get in your room at night. Room was covered in cobwebs floor to ceiling. No central heating in the room. The toilet was cleaner than the shower. Fire alarm going off in the night and instead of evacuating security locked us in the reception area and refused to let us leave.

2026-10-15 • via Nuitee
D
Dean • couple • gb
2
Hotel needs a good updating.
Pros:

Location was good

Cons:

The hotel room had a funny smell to the point it made you and your clothes smell. Also fire alarm going off at around 3am and no one around to organise things so I ended up checking everywhere to make sure there was no fire in the hotel, wasn't my job but no one else came from the hotel.

2026-10-15 • via Nuitee
P
Peter • couple • gb
1
Pros:

The alarms was going off in the middle of the night, as someone had entered who wasn't staying there threatening people

2026-10-15 • via Nuitee
R
Romanie • couple • gb
1
2026-10-14 • via Nuitee
P
Paul • solo_traveller • gb
1
Pros:

the fire alarm went off early hours Sunday morning no staff telling us what to do was up about 40 minutes no fire engines to do safety checks no apology no staff on reception when checking out plus fire alarms started off again at 7 thirty and would like to be reimbursed for my troubles

Cons:

to be reimbursed

2026-10-13 • via Nuitee
G
Gramburg • solo_traveller • gb
10
Pros:

Very nice service, I often stay at this hotel and I recommend it to everyone, one minus is that the hotel has not been working for two years 🤣

Cons:

Only thing is that the elevator is still not working,

2026-10-13 • via Nuitee
M
macy • family_with_children • gb
1
2026-10-13 • via Nuitee
S
Shauna • solo_traveller • gb
5
Honest opinion
Pros:

Staff were lovely
Very helpful
The 1st room i was given was not upto standerds went to desk with photos was given a new room straight away new room was imacculate and alot more comfy

Cons:

Constant chaos due too some guests
Otherwise would have been fine

2026-10-12 • via Nuitee
S
Sandra • solo_traveller • gb
5
Pros:

The location is great, central for the tower, winter Gardens and shopping centre.

Cons:

The fact that the lift was our of order and our room was on the top floor. The fire alarm went off at 3.15am, to start with noone was telling us anything, the guests were having to work things out themselves, I honestly don't think the security man on duty knew what he needed to do and believe the alarm was only silenced as he couldn't reset it.

2026-10-11 • via Nuitee
N
Nicole • extended_group • gb
8
2026-10-08 • via Nuitee
J
julie • couple • gb
7
Cheap and cheerful. Lovely staff
Pros:

Central location and lovely staff

Cons:

It’s a bit run down and the room could do with redecorating but it was clean and warm and great value for money

2026-10-07 • via Nuitee