The Royal Alexandra Hotel by Compass Hospitality

Hotels
•
Compass Hospitality
5.5 (446 reviews)
76/78 Albert Road , Blackpool , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Lack of heating and hot water

Categories

Cleanliness
3.71
Numerous reviews mentioned filthy conditions and unclean rooms.
Service
7.68
Staff were described as friendly and helpful, though some complaints about responsiveness.
Location
8.72
Multiple reviews highlighted a great location as a key positive.
Room Quality
3.17
Rooms were described as very dated, without basic amenities like heating and hot water.
Amenities
4.7
Limited amenities reported; issues with heating and hot water.
Value for Money
5.16
Value is considered low due to numerous complaints regarding facilities.
Food and Beverage
5.21
Breakfast options were minimal and not well received.
Overall Experience
5.68
Overall experience was heavily impacted by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:49

Property Description

Centrally Located Accommodation:
Located just a 6-minute walk from the iconic Blackpool Tower, The Royal Alexandra Hotel Blackpool offers a convenient and central stay for guests looking to explore the vibrant city.

Comfortable En-Suite Rooms:
Each room at the hotel is equipped with an en suite bathroom, a flat-screen TV, and tea/coffee facilities, ensuring a comfortable and relaxing stay for every guest.

Convenient Amenities and Attractions:
Start your day with a delicious breakfast served in the dining room, and benefit from meal deals upon arrival. With key attractions like Houndshill Shopping Centre, Grand Theatre, and Winter Gardens within a 10-minute walk, and Blackpool Zoo and Pleasure Beach a short drive away, The Royal Alexandra Hotel offers the perfect base for your Blackpool adventures.

Experience the charm of Blackpool at The Royal Alexandra Hotel - book your stay now for a memorable experience!

Important information:

Please note, this property is unable to accept stag or hen parties, or similar groups.

Please note the following Group and long stay Policies:
• Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking
• Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking
This payment is nonrefundable and nontransferable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.5
Based on 446 reviews
Cleanliness: 3.71
Service: 7.68
Location: 8.72
Room Quality: 3.17
Amenities: 4.7
Value for Money: 5.16
Food and Beverage: 5.21
Overall Experience: 5.68
C
Cristina • solo_traveller • pt
5
Cons:

A limpeza muito pobre... No quarto e no espaços comuns.
Toalhas, lençóis e lixo foi deixado 1 dia e uma noite no corredor dos quartos! 😔

2026-05-30 • via Nuitee
C
Christopher • solo_traveller • gb
10
Great value for money, comfy bed.
Pros:

Local to the pier, very competitive pricing, slept like a log very friendly and helpful staff.

Cons:

The only tiny little thing that I would personally would of liked to see is a USB socket in the room. That's nor here nor there. Still would recommend and would definitely stay again.

2026-05-29 • via Nuitee
L
Lucie • extended_group • cz
9
Příjemné a přátelské ubytování kousek od centra
Pros:

Velmi dobře situované ubytování kousek od centra. Vybavení pokoje bylo už trochu starší, ale plně funkční a velmi pohodlné postele. Personál vždy milý a ochotný. Pokojová služba chodila každý den. Snídaně byly velmi chutné. Vždy na výběr z teplého jídla (míchaná vajíčka, slanina, fazole, rajče), které si každý objednával sám a klasická kontinentální snídaně. V popisku pokoje bylo, že fén a žehlička jsou na pokoji, ale nejsou. Nicméně za vratnou zálohu 10 liber fén zapůjčí na recepci.

Cons:

Bydleli jsme v pokoji v posledním patře a byla tam cítit taková zvláštní zatuchlina a při příjezdu v pokoji lítali moli. Přátelé co bydleli v nižších patrech, tak tento problém neměli.

2026-05-25 • via Nuitee
J
John • solo_traveller • gb
10
2026-05-25 • via Nuitee
L
lisa • solo_traveller • gb
10
Pros:

Clean friendly and convenient hotel, near to the centre, reception was polite friendly

Cons:

The rooms were just too warm, needs fan/ air con in hot weather, plus heating came on morning we were leaving

2026-05-25 • via Nuitee
J
Jobby • solo_traveller • gb
10
Just what you need
Pros:

Great location friendly staff perfect for what I needed it for

Cons:

Shower was a little low in pressure but was still able to get clean.

2026-05-25 • via Nuitee
R
Rachel • couple • gb
8
Good value for money.
Pros:

Clean, comfortable and friendly staff.

Cons:

Rooms were small and a bit tired but for the price they were fine.

2026-05-24 • via Nuitee
E
Eileen • couple • gb
10
Great stay be back in a month
Pros:

Great location comfy beds very quiet

2026-05-19 • via Nuitee
G
George • extended_group • gb
8
2026-05-15 • via Nuitee
M
mcdonald • solo_traveller • ie
10
2026-05-15 • via Nuitee
H
Haycox • solo_traveller • gb
5
Cons:

The room was too small
The windows were dirty

2026-05-15 • via Nuitee
L
Lora • couple • gb
7
Great location perfect for what we needed
Pros:

Great location

Cons:

The heating was on in the room and was so so hot getting ready

2026-05-13 • via Nuitee
T
Tats71 • solo_traveller • gb
10
Pros:

The staff were really friendly and helpful.

2026-05-12 • via Nuitee
J
Jordan • couple • gb
9
Overall, this was a good value and conveniently located hotel that worked well for a basic stay, although occasional noi
Pros:

The location of this property was very ideal and the price was excellent for what you get. It is definitely a “you get what you pay for” type of place, as the accommodation is quite basic, but if you are simply looking for somewhere practical and affordable to stay, it does the job very well. The hotel staff were also friendly and helpful throughout the stay. I have stayed at this property, as well as similar locations from the same group, a number of times, and they have generally been very consistent.

Cons:

One downside is that the hotel can be a little noisy at certain times, depending on the time of year and what events are taking place nearby. During our stay, there was also a power cut, although thankfully it did not take too long to resolve. Another issue was that the key cards were quite temperamental. On a few occasions we were locked out of the room and had to return to reception to have the cards reset, and even then they did not always work immediately. At one point it nearly required staff to bring the full unlocking equipment before the issue was eventually resolved.

2026-05-09 • via Nuitee
D
Damien • family_with_children • be
1
Terrible expérience !
Pros:

…. Établissement fermé à notre arrivée !!!!

Cons:

L’établissement était fermé à notre arrivée et la réservation est transférée vers un autre hôtel sans que nous soyons avertit ! Résultat : arrivée de l’aéroport à 21, sous la pluie, dans le vent, dans l’obscurité du soir, et dans un quartier mal fréquenté. Tout cela avec un enfant de 13 ans ! Nous avons paniqué et le numéro de téléphone de l’hôtel est injoignable !

2026-04-29 • via Nuitee
J
James • family_with_children • gb
8
2026-04-06 • via Nuitee
V
Vincenzo • family_with_children • it
1
Pros:

Assolutamente niente.

Cons:

O soggiornato 4 giorni e 3 notti , non hanno mai pulito la camera una colazione da schifo e si Sono fatti pagare per un 4* stelle.

2026-03-30 • via Nuitee
L
Lorna • family_with_children • gb
6
Was nice enough just a bit scruffy in parts bathroom mainly but staff we nice and we had a comfortable sleep
Pros:

Was close to the trams had parking

Cons:

Room was a bit scruffy

2026-03-30 • via Nuitee
S
suzanne • solo_traveller • gb
8
Fab location, staff are excellent, nothing was too much trouble, they went above and beyond. Wil definitely stay there a
Pros:

Clean, good location

Cons:

The bar isn’t really a bar it’s a fridge behind reception, the function room isn’t used or open

2026-03-26 • via Nuitee
D
Dawn • couple • gb
5
Owfull back room looking on to a brick wall
Pros:

Nothing

Cons:

Room basic shower not working stars dirty breakfast small moved to this hotell royal Boston as work been done on royal Alexander it was out of the area we wanted to be in

2026-03-25 • via Nuitee