Orient by Isrotel Exclusive

Hotels
•
Isrotel Hotels & Resorts
9 (2248 reviews)
3 Emek Refa'im Street , Jerusalem , il
+972 2-569-9090

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Noisy environment
Dining area crowded

Categories

Cleanliness
8.46
Reviews highlighted issues with cleanliness in dining areas and bathrooms.
Service
9.93
Multiple reviews praised the helpfulness and dedication of the staff.
Location
9.47
The location received positive comments for convenience and accessibility.
Room Quality
8.42
Rooms were comfortable but some found issues with noise and privacy.
Amenities
8.95
Facilities like the pool were appreciated, though some improvements suggested.
Value for Money
8.91
General satisfaction with the price to quality ratio was mentioned.
Food and Beverage
8.46
Food quality was positively noted but dining experience was sometimes chaotic.
Overall Experience
9.43
Overall experiences were very positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:32

Property Description

Luxurious Wellness Area and Swimming Pools
Indulge in relaxation at Orient by Isrotel Exclusive with its wellness area offering a sauna, hot tub, hammam, and fitness facilities. Dive into luxury with not just one, but two swimming pools - indoor and seasonal outdoor, perfect for unwinding after a day of exploring Jerusalem.

Convenient Location and Modern Amenities
Situated just 1.5 km from the city centre, this hotel offers easy access to must-visit sites like the Western Wall and the Church of the Holy Sepulchre. Enjoy modern comforts in every room, including air conditioning, flat-screen TV, and free WiFi. Some rooms even boast a private balcony for a touch of serenity.

Culinary Delights and Entertainment
Satisfy your cravings at the on-site restaurant and bar, serving up delectable dishes and refreshing drinks. For entertainment, take a short 5-minute walk to Jerusalem's First Station entertainment area. Book now and elevate your Jerusalem experience at Orient by Isrotel Exclusive.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note that the gym is accessible only by guests aged 18 years or older. Please note that on Saturdays and the final day of Jewish holidays, check-in is after 18:00.

Guests under 18 must be accompanied by an adult over the age of 18.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 1, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLV

Location

Guest Reviews

9
Based on 2248 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
S
Shahar • couple • il
10
מלון מעולה מיקום מנצח…תודה 🙏
Pros:

ארוחת בוקר מצויינת , שפע מהכל … טרי נקי וטעים.
מיקום המלון מצויין …העבודות בחוץ קצת פגעו בהגעה אבל זה לא תלוי בכם …בקיצור , מלון מעולה מיקום מנצח ואוכל מעולה וטעים…אין ספק שנחזור 🙏

Cons:

מאפרות בחוץ לטובת ציבור המעשנים…

2026-08-15 • via Nuitee
O
ohad • couple • il
10
2026-08-15 • via Nuitee
סמדר • extended_group • il
10
Pros:

ניכרת שאיפה למצויינות בשירות, בניקיון ובאוכל

2026-08-14 • via Nuitee
יהושע • couple • il
10
2026-08-14 • via Nuitee
Y
Yves • couple • fr
10
J attends d y retourner
Pros:

Tout!

Cons:

Rien

2026-08-13 • via Nuitee
O
onebike • solo_traveller • il
10
Pros:

שרות מעל הכל ניקיון ברמה מאוד גבוהה

Cons:

הכל היה מעולה

2026-08-13 • via Nuitee
R
Ruben • solo_traveller • fr
8
Pros:

La localisation de l'hôtel, le petit déjeuner d'une grande variété et d'une grande fraîcheur, la piscine sur le toit avec une vue a 360 degrés sur Jerusalem,le.charme du patio pour prendre le petit déjeuner

Cons:

Les travaux en continu devant et derrière l'hôtel mais bon ce n'est pas la faute de l'hôtel, Jerusalem tout entier est en travaux

2026-08-13 • via Nuitee
A
Afek • couple • il
10
2026-08-13 • via Nuitee
רונית • solo_traveller • il
10
2026-08-13 • via Nuitee
E
Efrat • solo_traveller • il
9
Pros:

א.בוקר מעולה, מיטה זוגית רחבה ונוחה

2026-08-13 • via Nuitee
S
Sharon • solo_traveller • il
9
Pros:

שירות מעולה, ארוחת בוקר עשירה

2026-08-13 • via Nuitee
H
haim • couple • il
6
2026-08-12 • via Nuitee
B
Benjamin • couple • fr
10
2026-08-11 • via Nuitee
J
joseph johan • family_with_children • fr
10
2026-08-11 • via Nuitee
I
IGAL LERMONT • family_with_children • il
10
2026-08-11 • via Nuitee
L
LAURENT • family_with_children • fr
9
Pros:

Petit déjeuner top .
Repas du Shabbat Top.
Confort . Personnel

Cons:

Trop de travaux autour, il faudra être patient pour que ça se termine …

2026-08-10 • via Nuitee
A
Aaron • family_with_children • gb
8
Pros:

Fantastic location for both old city and German colony, swimming pool is amazing in the morning. Also enjoyed exhibition on history of German colony.

Cons:

Expensive, but amazing treat.

2026-08-10 • via Nuitee
A
Ariel • couple • fr
10
2026-08-10 • via Nuitee
L
Lilia • couple • il
10
Супер еда супер обслуживание очень красивое гостиница
Pros:

Обслуживание

Cons:

Шум от стройки рядом

2026-08-07 • via Nuitee
T
Tair • couple • il
10
2026-08-07 • via Nuitee