Glass Tower - By Central Beach Leisure

Hotels
8.6 (20 reviews)
343-347 South Promenade , Blackpool , GB

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Sun terrace
See all facilities

Review Highlights

Pros:
Very clean and modern hotel
Friendly, helpful staff
Great location (seafront, tram/bus nearby)
Good bar selection and seafront seating
Good value for a comfortable stay
Cons:
Rooms can be very tight/small for larger guests
Some rooms lack hooks/shelves/chair/bin
No on-site parking
Occasional room issues: TV not working, main door noise

Categories

Cleanliness
9
Multiple reviews state the hotel is very clean, new and well maintained (e.g., 'very clean', 'lovely & clean').
Service
9.1
Staff repeatedly described as helpful and friendly, with several guests calling them 'amazing' and 'very helpful'.
Location
9
Strong location praise: seafront seating, tram and bus outside, and generally described as a great location.
Room Quality
6.8
Mixed to negative notes about room layout and facilities: rooms described as very tight for larger guests, missing hooks/shelves/chairs/bins in some rooms, TV issues and door noise for some rooms.
Amenities
8.2
Good bar selection and pleasant seafront seating area noted, but guests mentioned lack of parking and some missing in-room fixtures.
Value for Money
8.8
Described as great value and good comfortable stay in at least one review; overall seen as good value.
Food and Beverage
9
Bar received positive comments (great selection of drinks) and the bar/seafront area was highlighted as a plus.
Overall Experience
8.9
Generally very positive overall sentiment ('faultless stay', 'lovely stay'), tempered by some room-specific issues for certain guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-15 04:02

Property Description

Beachfront Location
Situated across from the beach on Blackpool’s South Promenade, the Royal Carlton Hotel offers stunning views of the Irish Sea from select rooms.

Dining and Leisure
Guests can enjoy delicious meals at the on-site restaurant and unwind at the bar or coffee lounge. Free WiFi is available throughout the property for convenience.

Attractions and Convenience
With Blackpool Football Club an 8-minute walk away and popular attractions like Blackpool Pleasure Beach and the Blackpool Tower within walking distance, there is plenty to explore. Secure parking is also offered nearby for a hassle-free stay.

Experience seaside luxury at the Royal Carlton Hotel - book now for a memorable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 20 reviews
Cleanliness: 9
Service: 9.1
Location: 9
Room Quality: 6.8
Amenities: 8.2
Value for Money: 8.8
Food and Beverage: 9
Overall Experience: 8.9
M
McDermott • couple • gb
8
Pros:

Nice clean room with comfortable bed and pillows ideal location

Cons:

There was nothing I didn't like

2026-10-15 • via Nuitee
S
Simon • couple • gb
10
Very comfortable room and nice and quiet
Pros:

Really nice hotel staff were very friendly and helpful Good location with tram and bus service outside the hotel

Cons:

Nothing

2026-10-13 • via Nuitee
P
Paul • couple • gb
10
just wanted a little more room,in an otherwise faultless stay
Pros:

what a great location.
staff so helpful,bar had a great selection of drinks.

Cons:

As a larger guy found room very,very tight to walk around,every inch had been used for something,resulting in difficulty negotiating my way to toilet in the night.

2026-10-13 • via Nuitee
S
Steph • solo_traveller • gb
10
Pros:

Amazing staff so helpful and friendly

Cons:

No issues at all

2026-10-11 • via Nuitee
S
sherrie • couple • gb
8
Clean, new and great value for comfy stay
Pros:

Great location, simplistic design and very clean, clear instructions for check in. Lovely bar area and seafront seating area. Friendly helpful staff

Cons:

Room 1 you hear the main door bang every time someone enters/exits. The tv wouldn’t work either

2026-10-11 • via Nuitee
A
Angela • couple • gb
9
Lovely stay
Pros:

It was beautiful hotel lovely & clean

Cons:

Few things missing in rooms could do with a shelve in bathroom some hooks on door for coats a bin on room and a chair other than that room was big and spacious

2026-10-11 • via Nuitee
B
Ben • couple • gb
9
Pros:

Very clean, modern, levels above other hotels in the area

2026-10-11 • via Nuitee
A
Anne • couple • gb
10
Clean good staff
Pros:

Great place only one disappointment no parking

Cons:

All of it

2026-10-11 • via Nuitee
N
Nicola • couple • gb
9
2026-10-10 • via Nuitee
R
Robert • couple • gb
7
2026-10-09 • via Nuitee
D
Dee • solo_traveller • gb
7
2026-10-08 • via Nuitee
2
2monkeysGlasgow • Couples • gb
2
Fawlty Towers
Pros:

Beware if you are booking this hotel as you may be put in another hotel further along the promenade. The Royal Carlton which is very run down. We booked a double room with seaview for myself and my husband for a 3 day event at The Tower Ballroom because of its proximity to the venue and because it had a coffee bar and restaurant. We were called a few days before and told it was overbooked and we would need to move hotels. We got a twin room at the back of the hotel with no sea virw or tea or coffee making facilities as advertised. Windows were broken and blinds and curtains wouldnt close. It was also further away so cost us more money travelling back and forth to The Tower. Also during our 3 day stay no towel change and when someone did come in to empty the bin they left the door open. Avoid at all costs!!

2024-05-09 • via Tripadvisor
6
682SusanH • Couples • gb
8
Pre Christmas break
Pros:

We had a lovely stay the room was warm and cosy. The breakfast was really good great choice. We arrived early hoping to leave our cases in the hotel but they didn’t have a separate room to put them in we could have left them in the reception area but we didn’t feel that was very secure. So we went to park the car which was quite a walk from the hotel and covered them up in the boot. We didn’t go to the entertainment so can’t comment on that but the rest of the guests seemed to enjoy it. The hotel only opened on the day we arrived as we were moved from the royal Boston to the Carlton. There was some Christmas decorations but it definitely wasn’t very festive like some of the other hotels didn’t feel as though they had put much effort into making it festive for the time of year.

2023-12-09 • via Tripadvisor
K
kim27070 • Couples • gb
10
Brilliant hotel
Pros:

Fabulous stay Brendon and Sam were the best staff I have ever had could not do enough for us all and there was a lot of us 48 in total and I go to Blackpool 3 time a year. The chef was the best too the best food I have had in any hotel great choice too if it was not on display he would get it for you nothing too much trouble. It’s sad it was closing yesterday 25th September hope it reopens one day 🤞🏻🤞🏻🤞🏻hopefully see all the staff again A1 hotel

2023-09-26 • via Tripadvisor
S
StorminNorma • Couples
10
Told today hotel is closing indefinitely
Pros:



Sadly, we heard from Blackpool Promotions today that this hotel is closing indefinitely. We have been moved to the Royal Boston for our stay in October. Really liked the Royal Carlton, hope the staff are taken on in other BP hotels as they are all fabulous. Apparently closing as they can't get enough staff, despite active advertising, to cover the number of guests booked.

2023-09-10 • via Tripadvisor
D
dollyb785 • Couples
10
enjoyable weekend
Pros:

Came home home today stayed for the weekend. really enjoyed it lovely balcony room very clean and modern . had singer on both night nice outdoor area for drinks with music on during day .breakfast was great even had blackpudding .unfortunately our door lock broke we were offered money back to home . but we didn't want to we felt safe enough would definitely stay again

2023-09-10 • via Tripadvisor
T
Trip09872962446 • Couples
2
Go elsewhere.
Pros:

We did not stay for more than one hour. Just enough time to find another hotel. Not sure where to start. The reception is pokey. The dining room reminded me of school. The room was so small. The window was broken and wouldn't shut. We had particularly booked a room with a balcony which we got and it was a good size but so dirty. The table was covered in bird droppings that clearly had been there for some time. I do not understand how this is a 3 star hotel. Do yourself a favour and book somewhere else.

2023-09-09 • via Tripadvisor
C
Craigveryhappy • Family • gb
10
Great staff couldn't have been more helpful
Pros:

The rooms were comfortable, the bar area was clean and tidy. The barman was brilliant and a truly well priced bar
Breakfast was very, very good

It is what it is
However, we would stay there again
Without a doubt
It was a totally enjoyable stay car parking was a 5 minute walk no problems there

2023-08-20 • via Tripadvisor
S
stepho388 • Family
6
Last minute family getaway
Pros:

Hotel in good location. On the seafront between central and south pier. Small but adequate and clean bedrooms. Stairs leading to bedrooms smelt of cannibas. Self service breakfast was good. Shame hadn't got a games room. Staff were friendly and helpful

2023-08-17 • via Tripadvisor
N
Nobertontrue • Solo travel
6
Short stay
Pros:

The location was very good right on the prom with a nice terrace for sitting out having a drink. When I arrived I had to wait a few minutes has nobody was on reception or in the bar area and it was mid afternoon. Once booked in the room was clean but very small with a view of a wall. The bed seemed to slope. The entertainment in the evening was ok but not many watching. The price of the room was good, location good but hotel needs a overall.

2023-08-14 • via Tripadvisor