Hotel Dene & Conference Centre

Hotels
9.2 (446 reviews)
Highway 28 and Range Road 423 , Cold Lake , CA
+1 780-594-0989

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great room quality
Excellent value for money
Cons:
Pool closed for maintenance
Cleanliness concerns
Lack of amenities

Categories

Cleanliness
8.18
Concerns were raised about a used soap discovered in the washroom.
Service
9.65
The receptionist was friendly and made a positive impact on the stay.
Location
9.69
Great location for work travelers, especially for those working in CLFN and FLFN.
Room Quality
9.98
The room was highly praised for its aesthetics and comfort.
Amenities
7.67
Pool was closed for maintenance, and several amenities were noted as lacking.
Value for Money
9.63
The value for the cost was considered excellent.
Food and Beverage
9.18
Breakfast variety was appreciated, although some items have been reduced.
Overall Experience
9.65
Overall, guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:04

Property Description

Luxurious Amenities and Convenient Location

Featuring an indoor pool and hot tub, Hotel Dene & Conference Centre offers a relaxing stay conveniently located along Highway 28 next to Casino Dene. The property boasts a restaurant, free WiFi, and spacious guest rooms with modern amenities.

BirchBark Bistro and Fitness Center

Start your day with a delicious breakfast at BirchBark Bistro, and later, maintain your fitness routine at the well-equipped fitness center. The hotel also offers 2,142 square feet of meeting space with on-site catering, perfect for business travelers or special events.

Comfortable Accommodations

Each air-conditioned guest room includes a flat-screen cable TV, large work desk, and ergonomic chair for your convenience. The private bathroom is stocked with free toiletries and a hairdryer, ensuring a comfortable stay.

Experience luxury and convenience at Hotel Dene & Conference Centre - book your stay today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Location

Guest Reviews

9.2
Based on 446 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.69
Room Quality: 9.98
Amenities: 7.67
Value for Money: 9.63
Food and Beverage: 9.18
Overall Experience: 9.65
P
Paula • solo_traveller • ca
7
2026-09-16 • via Nuitee
L
Lori • couple • ca
10
2026-09-15 • via Nuitee
J
Joestein • couple • ca
6
2026-09-14 • via Nuitee
I
ivy • extended_group • ca
10
2026-09-14 • via Nuitee
M
Meredith • extended_group • ca
9
Very nice hotel that was comfortable and clean. Great hotel for great value!
Pros:

Hotel was nice and clean. The room was clean and the pillows were fantastic. Very comfortable sleep! The delicious hot breakfast was also a nice touch. We LOVED that this place is also very dog friendly!

2026-09-10 • via Nuitee
M
Margaret • couple • ca
10
2026-09-09 • via Nuitee
J
Jon • couple • ca
7
It’s quite and calm place to stay.
Pros:

Very quiet

Cons:

Our window could not wind open because the handle was broken.

2026-09-08 • via Nuitee
P
Pratik • solo_traveller • in
9
2026-09-06 • via Nuitee
S
Sun Woong • couple • ca
10
Pros:

All of staffs are very kind.

2026-09-03 • via Nuitee
S
Steven • couple • ca
9
2026-09-02 • via Nuitee
R
Rita • couple • ca
7
Good. I would stay there again.
Pros:

Exceptional breakfast. Wide variety of foods.

Cons:

The air conditioning system didn’t work properly. We went out and bought a fan. We did notify staff and they did come and check on it. Window didn’t close properly due to
Broken mechanism.

2026-08-29 • via Nuitee
B
Brenda • couple • ca
9
Great all around stay, we will be back.
Pros:

Location
Conscience
Helpful staff

2026-08-29 • via Nuitee
R
Rebecca • family_with_children • ca
8
Yearly visit ❤️
Pros:

The breakfast, and coffee.

Cons:

The pool has been out of commission for some time. It needs to be clearly stated!

2026-08-29 • via Nuitee
J
Jamie • family_with_children • ca
3
Alright place to stay but it’s not going to be my first choice
Pros:

Nice place with great staff

Cons:

The poop was closed and no where when making the booking did it say anything about that. My kids were devastated for the 3 nights we were there
The breakfast was mediocre at best no real option
The paint was falling off and the wall covering was pealing off the walls. Looked like blood on the sheets.

2026-08-25 • via Nuitee
D
Derrick • family_with_children • ca
8
2026-08-22 • via Nuitee
C
Chris • solo_traveller • au
8
Pros:

Beautiful rooms. Free Brekki.

Cons:

Pool and fitness under renovations, but room price accommodated the inconvenience.

2026-08-11 • via Nuitee
G
Gypsy • couple • ca
8
2026-08-04 • via Nuitee
M
McBride • family_with_children • ca
8
Fantastic. Will be back.
Pros:

Service was EXCELLENT. Very clean. Great breakfast. The Janvier art was a special treat.

Cons:

Our room air conditioning was broken. Staff changed our room quickly. Again great service.

2026-08-04 • via Nuitee
C
Connie • family_with_children • ca
4
Pros:

It was clean.

Cons:

Check in staff rude, our tv didn’t work, and only 2 towels in room for 4 people checking in.

2026-08-03 • via Nuitee
C
Connie • family_with_children • ca
5
2026-08-03 • via Nuitee