Roami at Factors Row

Hotels
9.1 (1131 reviews)
822 Perdido Street, New Orleans, LA 70112 , New Orleans , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Convenient location
Generally good value for money
Cons:
Poor cleanliness standards
Lack of adequate customer service
Amenity issues

Categories

Cleanliness
7.71
Multiple reviews indicated poor cleaning standards, including trash under the bed and dirty carpets.
Service
9.17
Service was decent overall, but some issues were noted, like lack of staff upon arrival and delayed check-in.
Location
10
The location is frequently praised as convenient and ideal.
Room Quality
8.66
Room quality received mixed feedback; some rooms were spacious, but cleanliness was frequently an issue.
Amenities
8.19
Amenities mentioned had issues, such as the availability of a baby crib not being communicated effectively.
Value for Money
9.65
Value for money was deemed good given the location and room size.
Food and Beverage
9.71
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
9.7
Overall experience varied, with a recognition of both good and bad sentiments noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:44

Property Description

Luxurious Amenities
Roami at Factors Row offers a luxurious stay in the heart of New Orleans, just steps away from Bourbon Street. Enjoy the convenience of a fully-equipped kitchen, flat-screen cable TVs, and central air conditioning in every unit. The modern amenities, including a dishwasher, coffee machine, and washer/dryer, ensure a comfortable and relaxing stay.

Prime Location
Situated near popular attractions like the World War 2 Museum and Mercedes-Benz Superdome, Roami at Factors Row provides easy access to the best of New Orleans. Explore the vibrant city during the day and return to a cozy retreat in the evenings.

Relaxation and Recreation
Unwind on the sun terrace or stay active in the fitness centre during your stay at Roami at Factors Row. Whether you're visiting for leisure or business, take advantage of the on-site amenities for a well-rounded experience.

Book your stay at Roami at Factors Row for a memorable New Orleans getaway.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If the agreement is not received, the guest should contact the property management company at the number on the booking confirmation.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

Location

Guest Reviews

9.1
Based on 1131 reviews
Cleanliness: 7.71
Service: 9.17
Location: 10
Room Quality: 8.66
Amenities: 8.19
Value for Money: 9.65
Food and Beverage: 9.71
Overall Experience: 9.7
I
Ian • solo_traveller • au
10
A great place to stay
Pros:

Location
Good sized apartment
Well equipped

Cons:

When a security concern was raised it was not followed up

2026-05-27 • via Nuitee
D
Dianna • extended_group • us
9
Pros:

The property was everything we expected and more. Location was great. Very clean and spacious. Employees wre wonderful and very helpful.

Cons:

Since it's an old bldg the plumbing isn't all that great, but workable.

2026-05-23 • via Nuitee
A
Amanda • couple • us
9
Pros:

Huge space with a functioning kitchen. Nice bathroom and the laundry facilities were great. The building was historic and I loved the connections with Degas.

Cons:

Better was memory foam - not the best for me and my spouse since it doesn't breath.

2026-05-22 • via Nuitee
C
Cristina • family_with_children • pt
8
Very good location. Prety and functional apartment.
Pros:

Location.

Cons:

bed mattres, was bad in both beds. The barbecue wasn´t working, because there's no gas.

2026-05-21 • via Nuitee
H
Heather • couple • us
10
2026-05-20 • via Nuitee
K
Ke • family_with_children • us
9
We have a good time during stay.
Pros:

The suite has a large living room and a fully equipped kitchen. The self-service luggage storage is also very convenient.
The backyard has a cozy, relaxing vibe. Good location.

Cons:

Overall, we were satisfied with Roami and the suite we booked. The only thing that could be improved is equipment maintenance, as there was an small issue in the bathroom.

2026-05-18 • via Nuitee
K
Keno • extended_group • de
8
Was ok.
Pros:

Location, Style, Staff

Cons:

Cleanliness, especially cleanliness of the couch and all other non-changeable seatings

2026-05-16 • via Nuitee
A
Angelo • solo_traveller • gb
10
Superb Stylish Stay!!!
Pros:

The delux apartment I booked and stayed in by myself had everything one would want in an apartment and more, equipped with a utility room as well. The style of the apartment was sober and stylish. The kitchen was provided with all sorts of comforts. Absolutely exceptional!!!

Cons:

n/a

2026-05-12 • via Nuitee
C
Cheryl • family_with_children • us
10
2026-05-12 • via Nuitee
A
Anthony • family_with_children • au
1
Property was terrible. Blinds don’t close in the bedroom, mould on windows. Do not recommend staying here.
Pros:

Nothing

Cons:

Everything

2026-05-12 • via Nuitee
M
marie ange • solo_traveller • fr
9
Pros:

Emplacement parfait, appartement magnifique et bien équipé pour un prix abordable

Cons:

Absence de parking

2026-05-10 • via Nuitee
M
Markéta • extended_group • cz
9
2026-04-29 • via Nuitee
J
Juan • solo_traveller • us
9
Pros:

I hated the pillows. Don't like how the bed was set up. The room itself was excellent! I drove two days to get there, tired as hell, and not given the chance to check in early. So, I had to drive around town for 5 hours until check in time. Did not appreciate this at all.

Cons:

No human contact at the front desk.

2026-04-20 • via Nuitee
H
Harrison • solo_traveller • us
7
Stay was ok.
Pros:

Convenient location

Cons:

There was no one on site for questions or help with anything.

2026-04-19 • via Nuitee
D
Dustin • solo_traveller • de
7
Top Lage mit verbesserungs Potenzial
Pros:

Die Lage und die größe der wohnung was auch super.

Cons:

Die Schlafcouch war defekt und mann konnte sie nicht nutzen, die Betten hatten Flecken und es waren viele Tiereharre im Bettlaken. Die Lüftung war sehr laut und ich habe den Support angerufen und die sagten zwar wir kommen aber es passierte nix.

2026-04-17 • via Nuitee
M
Meyer • couple • us
8
Excellent value and good location, but no staff is on the premises.
Pros:

The size and lay out of the apartment. Very clean.

Cons:

Cable car going by at night. No staff anywhere to be found. Tried to check in early but no luck due to non responsive tele staff.

2026-04-16 • via Nuitee
L
Laura • couple • us
8
Very nice and clean!! Easy stay near French Quarter.
Pros:

Easy in and out, extra supplies if needed.

Cons:

There were a couple things inside the apartment that need attention; light bulb missing in main living room lamp.

2026-04-10 • via Nuitee
B
Bertrand • family_with_children • fr
5
Décevant
Pros:

L’emplacement est très bien. L’appartement est spacieux, très bien équipé. La chambre de l’étage est confortable.

Cons:

Surprise à notre arrivée, un groupe de jeunes fêtards était dans le hall d’entré. Ensuite, le code de la porte de notre appartement ne fonctionnait pas. Aucun personnel sur place. Contacté par téléphone, une personne a pu faire le nécessaire.
Le salon et la chambre du bas donnent sur le rue Carondelet. Équipé de simple vitrage, impossible de dormir. Toute la nuit le tramway, les camions et les voitures circulent.
Encore une fois, contactés, leurs services devaient nous recontacter pour nous proposer une solution sans retour…

2026-04-10 • via Nuitee
K
Kathleen • extended_group • us
9
Perfect.
Pros:

Location and super comfortable beds.

Cons:

N/A

2026-04-08 • via Nuitee
D
David • extended_group • gb
7
Fantastic quiet location close the French Quarter and the St Charles trolley bus.
Pros:

Great location and comfortable apartment. Outdoor seating, gym and public sitting room all attractive and car park almost next door.

Cons:

Floors and rug a bit dusty.

2026-04-07 • via Nuitee