Pets allowed

Facilities

Express check-out
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Surfing/bodyboarding nearby
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Excellent location
Cons:
Noise disturbances in the morning
Pricey food options

Categories

Cleanliness
1
Several reviews positively noted cleanliness, though one mentioned noise issues affecting the experience.
Service
1
Guests consistently praised the helpfulness and friendliness of staff.
Location
1
The location is very appreciated for its proximity to the city center, even though some mention it's a bit of a walk.
Room Quality
1
Rooms are reported as spacious, clean, and well-furnished, exceeding guest expectations.
Amenities
1
Amenities received positive mentions, especially Smeg appliances and available kitchen resources.
Value for Money
1
Good value considering the high quality of service and accommodations, despite some slightly expensive options.
Food and Beverage
1
Breakfast and lunch offerings are reported as high quality, though some found it a bit pricey.
Overall Experience
1
Overall experience is positive, with many guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-05 16:17

Property Description

Experience the charm of Lisbon at OnJ S. Lázaro, a stunning Art Deco aparthotel that offers the perfect blend of comfort and style.

Unparalleled Amenities
Indulge in amenities like complimentary wireless internet, room service for those cozy nights in, and 24-hour airport shuttle services to make your arrival and departure seamless.

Elegant Accommodations
Choose from our 19 exquisitely designed guestrooms, featuring kitchenettes, pillowtop beds with premium bedding, and 40-inch LED televisions to ensure a restful stay.

Prime Location
Nestled in the heart of Lisbon, you're just a short stroll away from iconic sites like Rossio Square, Castle of São Jorge, and the enchanting Torel Garden, perfect for days of exploration.

Don’t miss your chance to enjoy a memorable stay at OnJ S. Lázaro—book your getaway today!

Important information:

* Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
* Only registered guests are allowed in the guestrooms.
* Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
* The property is professionally cleaned.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 66

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
W
wendy • family_with_children • gb
7
Really nice place to stay. Good location
Pros:

Good location

Cons:

We are a family of 4 so the second bed was a pull out sofa bed which was very comfortable (hard).

2026-07-25 • via Nuitee
X
Xiaohong • family_with_children • ca
4
Pros:

Hello, I have an issue with my payment.

I noticed that €100 was deducted from my debit card twice.

Since this is a debit card, the money has already been taken from my bank account.

Could you please check why I was charged twice?

If this was a mistake, I would appreciate it if you could process a refund for the extra €100 as soon as possible.

2026-07-25 • via Nuitee
J
Joann • extended_group • br
10
Moderno, prático e bem localizado
Pros:

Gostamos de tudo! Espaço, localização, limpeza e praticidade para check in e check out.

Cons:

.

2026-07-24 • via Nuitee
M
Michaela • couple • cz
10
2026-07-24 • via Nuitee
G
Go • family_with_children • gb
2
ホテルだと思って泊まる人にはお勧めはできません。
Pros:

特にありません。

Cons:

* Booking.comでは「ホテル」として表示されるが、サービス水準は一般的なホテルとは大きく異なると感じた。
* 周辺には落書きの多い建物や無人と思われる建物があり、子ども連れで歩く際に不安を感じた。
* チェックイン受付が20時で終了するため、早めに現地へ到着しても、鍵を受け取るためだけに夕食前に宿へ戻る必要があった。ホテルであると勘違いしたため、これは大きな痛手だった。
* 到着時に荷物を預けたが、夕方に戻っても部屋には運ばれず、預けた場所に置かれたままだった。
* チェックイン時にヘアドライヤーの有無を尋ねたところ、「ない」と回答された。
* 困ると伝えると、「もしあれば持ってきてあげる」という曖昧な対応だったため、外出先で新しいドライヤーを購入した。
* 宿へ戻ると部屋にドライヤーが置かれており、結果的に不要な買い物をすることになった。
* チェックイン時に朝食の最も早い時間を確認したところ、当初は午前9時と言われた。
* 9時では遅すぎると伝えると、「通常は8時だが、混んでいるので8時30分にしてあげる」という、交渉を迫るような対応をされた。
* 朝食はビュッフェではなく、スマートフォン上のシステムからメニューを選んで注文する方式で、非常に使いにくかった。
* 1日目の朝食では、室内の広い席を後から来る客のために確保するという理由で、私たちは屋外席へ案内された。
* 座席数が少ないことは説明されたが、先に来ていた私たちを屋外へ移す理由としては全く納得できなかった。
* 朝食を注文してから提供されるまで、40分以上待たされた。
* 2日目は室内席だったが、サンルームのような造りで朝日が非常にまぶしく、カーテンなどの遮光設備が必要だと感じた。
* 以上の点から、特に家族連れには勧められない宿泊施設だと思う。

2026-07-23 • via Nuitee
J
JOAN • solo_traveller • es
9
2026-07-21 • via Nuitee
A
Antonella • solo_traveller • it
9
Pros:

L'appartamento bello, accogliente,e pulito.
Posizione strategica....... In pochi minuti eri in centro, ed essendo appena fuori la zona era abbastanza tranquilla.

Cons:

Il nostro soggiorno l'abbiamo fatto a luglio con il caldo e facendo più docce, secondo me, le salviette sarebbero state da cambiare giornalmente.

2026-07-21 • via Nuitee
F
favi • solo_traveller • es
8
2026-07-21 • via Nuitee
N
Niels • family_with_children • dk
3
Very expensive and small rooms that was disapointing.
Pros:

Location is o.

Cons:

Way small than descriped. Actually way too expensive compare to size and quality. Also staff service was not good.

2026-07-21 • via Nuitee
Y
Yaiza Belen • family_with_children • es
9
Vacaciones en familia.
Pros:

Un hotel con encanto, cerca del centro. El personal excelente. Beatrice una chica muy atenta y encantadora. Joan un gran compañero.

Cons:

El sillón cama y las almohadas incómodas. El barrio algo extraño, nos dio inseguridad al llegar.

2026-07-18 • via Nuitee
C
Caroline • family_with_children • be
9
2026-07-17 • via Nuitee
M
mohamed • family_with_children • ca
10
si c'est à refaire, je le referai volontier
Pros:

tout était à la hauteur de nos attentes. le personnel, le service, la chambre, le prix.

Cons:

le transport en commun surtout le metro est à qlq 7 min de montée vers l'hotel

2026-07-17 • via Nuitee
M
Maksim • family_with_children • cy
10
2026-07-17 • via Nuitee
S
Silke • family_with_children • il
8
2026-07-17 • via Nuitee
N
Nadine • couple • de
10
Extrem empfehlenswert
Pros:

Sehr modern und stylisch eingerichtet. Die Unterkunft ließ keine Wünsche offen.

2026-07-17 • via Nuitee
A
Ana Maria • solo_traveller • es
10
Pros:

Ubicación

2026-07-16 • via Nuitee
D
dr_onal • solo_traveller • tr
9
Pros:

Oda konforlu, tüm ihtiyaçlarınız var. Klima sistemi iyi çalışıyor, her şey yeni, çalışanlar memnuniyet odaklı...

Cons:

Banyo biraz küçük, semt biraz tekinsiz gibi ama toplu taşımaya yakın...

2026-07-16 • via Nuitee
M
mohamad • solo_traveller • lu
8
2026-07-15 • via Nuitee
S
Sandra • solo_traveller • es
10
Apartamento moderno y muy bien ubicado
Pros:

La recepción del personal fue muy amable. Nos recibieron por el aniversario con macarrons, champán y zumo de naranja, en el jardín tan acogedor que tienen

Cons:

Todo estaba bien

2026-07-11 • via Nuitee
O
Omar Abdulrahim • solo_traveller • bh
10
Pros:

The facilities and location and for sure the staff.

Cons:

Nothing

2026-07-11 • via Nuitee