Moxy London Excel

Hotels
•
Moxy Hotels
8.5 (4485 reviews)
1014 Dockside Road , London , gb
+44 20 7031 1683

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor food quality
Uncomfortable beds

Categories

Cleanliness
8.25
The hotel was clean and comfortable, but some guests reported issues with the heating and food temperature.
Service
9.25
Staff were described as friendly and helpful, with instances of good service noted.
Location
9.25
The location was perfect for accessing nearby attractions and transport.
Room Quality
8.25
Rooms were large and modern, but some guests found the beds uncomfortable.
Amenities
8.25
Basic amenities were present; however, some guests noted a lack of air conditioning.
Value for Money
8.75
Overall a decent value considering the location and comfort, but some felt pricing was inconsistent.
Food and Beverage
7.25
Breakfast was a small selection, and some guests reported issues with evening meals being not up to par.
Overall Experience
8.75
Overall, a positive experience with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:22

Property Description

Modern 4-Star Hotel in London

Convenient Location and Amenities
Located just 2.9 km from the O2 Arena, Moxy London Excel offers a shared lounge, bar, and free WIFI. Guests can enjoy a complimentary welcome drink and a continental breakfast. The hotel also features a business centre, ironing facilities, and convenient reception assistance for exploring the area.

Pet-Friendly Accommodation
This 4-star hotel is pet-friendly, ensuring all members of your family are welcome. Private parking is available for a fee, making it easy for guests to bring their furry friends along for the stay.

Close to Airport and Attractions
With Greenwich just 4.4 km away and London City Airport a mere 1 km from the hotel, Moxy London Excel provides easy access to popular attractions and convenient travel options.

Book your stay at Moxy London Excel now for a modern and pet-friendly experience in London!

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply. All guests checking in at the hotel will be asked for a valid ID and a credit card for a pre-authorization for accommodations and/or any extras that might occur during the stay. Guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Property Video

Guest Reviews

8.5
Based on 4485 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
S
Sonja • couple • gb
10
Casual and comfortable, great for easy access to O2
Pros:

Very warm, friendly greeting from the staff. The gentleman on the desk was really helpful and gave us some transport guidance which was very helpful. We enjoyed a complimentary arrival drink. Our room was comfortable and had everything we needed for a one night stay. Close to the O2 which is where we went. Station less than 5 minutes away, a quick change to the jubilee line at Canning Town and we were there. Plenty to choose from for breakfast. A casual and quirky ambience

Cons:

All was good.

2026-07-25 • via Nuitee
O
OFELIA • extended_group • gb
10
Excelent hotel but bad reception staff
Pros:

Food location for excel event

Cons:

Reception staff is terrible a long queue of people to check in-out and they working in the bar serving beers. Terrible 12 minutes wait

2026-07-25 • via Nuitee
B
Breeda • solo_traveller • ie
10
Pros:

Location. Plesant staff.

2026-07-25 • via Nuitee
G
Gloire • couple • gb
10
2026-07-24 • via Nuitee
S
Sarah • extended_group • gb
8
Perfect for our needs and very accommodating when our plane was cancelled.
Pros:

Close to City Airport. Modern and fun.

2026-07-24 • via Nuitee
F
Faycal • couple • fr
4
Cons:

Bed is horrible

2026-07-24 • via Nuitee
B
Bernd • solo_traveller • de
8
Pros:

Nähe zum LCY und den Öffentlichen Verkehr
Ruhig

2026-07-23 • via Nuitee
G
Gareth-Grifty • solo_traveller • gb
10
Lovely
Pros:

It was very clean and the staff was very polite and professional

Cons:

N/A

2026-07-23 • via Nuitee
A
Alexandra • extended_group • gb
10
Excelente
Pros:

Todo el personal muy amable

2026-07-23 • via Nuitee
V
Velmurugan • couple • in
9
2026-07-22 • via Nuitee
E
Elim • solo_traveller • gb
7
2026-07-21 • via Nuitee
A
Angus • couple • gb
10
2026-07-20 • via Nuitee
S
Samuel • solo_traveller • gb
10
2026-07-20 • via Nuitee
R
Raymond • couple • gb
7
Nice having games available but pool table had seen better days and the cue ball was aparently stolen. Could probably ha
Pros:

The design was nice, different and modern

2026-07-20 • via Nuitee
M
Marcia • family_with_children • gb
7
Great location, nice new hotel would definitely stay again
Pros:

Comfy bed, bar open 24 hrs, snacks available to purchase, free cocktail on arrival

Cons:

Breakfast was not very exciting however expected

2026-07-20 • via Nuitee
J
Jezaniah • couple • gb
8
2026-07-20 • via Nuitee
E
EDWARD • couple • ch
9
2026-07-20 • via Nuitee
O
Onno • solo_traveller • nl
8
2026-07-19 • via Nuitee
A
amrha • solo_traveller • gb
10
2026-07-19 • via Nuitee
R
Renee Corrine • couple • ie
9
Comfortable and good location
Pros:

Comfortable rooms and very good size as well and very stylish deco. Staff were helpful.

Cons:

There was no wardrobe in the room. Food is also a bit pricey

2026-07-19 • via Nuitee