Moxy London Excel

Hotels
Moxy Hotels
8.5 (4552 reviews)
1014 Dockside Road , London , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor food quality
Uncomfortable beds

Categories

Cleanliness
8.25
The hotel was clean and comfortable, but some guests reported issues with the heating and food temperature.
Service
9.25
Staff were described as friendly and helpful, with instances of good service noted.
Location
9.25
The location was perfect for accessing nearby attractions and transport.
Room Quality
8.25
Rooms were large and modern, but some guests found the beds uncomfortable.
Amenities
8.25
Basic amenities were present; however, some guests noted a lack of air conditioning.
Value for Money
8.75
Overall a decent value considering the location and comfort, but some felt pricing was inconsistent.
Food and Beverage
7.25
Breakfast was a small selection, and some guests reported issues with evening meals being not up to par.
Overall Experience
8.75
Overall, a positive experience with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:22

Property Description

Modern 4-Star Hotel in London

Convenient Location and Amenities
Located just 2.9 km from the O2 Arena, Moxy London Excel offers a shared lounge, bar, and free WIFI. Guests can enjoy a complimentary welcome drink and a continental breakfast. The hotel also features a business centre, ironing facilities, and convenient reception assistance for exploring the area.

Pet-Friendly Accommodation
This 4-star hotel is pet-friendly, ensuring all members of your family are welcome. Private parking is available for a fee, making it easy for guests to bring their furry friends along for the stay.

Close to Airport and Attractions
With Greenwich just 4.4 km away and London City Airport a mere 1 km from the hotel, Moxy London Excel provides easy access to popular attractions and convenient travel options.

Book your stay at Moxy London Excel now for a modern and pet-friendly experience in London!

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply. All guests checking in at the hotel will be asked for a valid ID and a credit card for a pre-authorization for accommodations and/or any extras that might occur during the stay. Guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Property Video

Guest Reviews

8.5
Based on 4552 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
L
Laura solo_traveller gb
8
2026-08-08 via Nuitee
P
Paul couple gb
10
2026-08-08 via Nuitee
T
Tafadzwa couple gb
10
I Love staying there because it’s convenient and comfortable
Pros:

Convenience and comfortable

2026-08-07 via Nuitee
I
Ingo solo_traveller de
8
Pros:

Moderner Einrichtungsstil, bequeme Zimmer und sehr freundliches junges Personal.

Cons:

Ziemlich weit außerhalb von London, aber die nächste DLR Station war nur 5min zu Fuß entfernt.

2026-08-06 via Nuitee
K
Khan couple gb
9
2026-08-06 via Nuitee
S
Sara_lucy solo_traveller it
8
Pros:

Moderno, pulito, ottima colazione. Grazie alla vicina stazione DLR è possibile raggiungere ogni zona di Londra comodamente.

Cons:

Aggiungerei solo un armadio o qualche appoggio/sedia in più per i vestiti. Anche in bagno un solo appendino per asciugamano è troppo poco

2026-08-06 via Nuitee
E
Eleanor couple gb
7
2026-08-06 via Nuitee
B
Babajide Paul solo_traveller ng
8
2026-08-05 via Nuitee
J
Jack solo_traveller gb
8
Did the job for needing a cheap night in London
Pros:

Basic, clean and tidy, cheap

Cons:

The Ques at check in with 2 coach load of people

2026-08-05 via Nuitee
B
Bonny couple ie
9
2026-08-04 via Nuitee
M
Marcos couple pt
9
Agradável e acolhedor!
Pros:

Excelente pequeno almoço, mas o valor poderia ser menor.
A localização é ótima para se locomover de carro. De transportes, no entanto, é preciso andar um pouco, mas nada que prejudique a estadia.
Cama ultra confortável! Dá pra passar o dia deitado...

Cons:

Poderia haver um frigobar no quarto...

2026-08-04 via Nuitee
D
Dorcas solo_traveller gb
10
Beautiful experience
Pros:

Clean, decent

Cons:

Nothing

2026-08-04 via Nuitee
B
Benjamin solo_traveller gb
9
2026-08-03 via Nuitee
K
Keanu couple nl
8
Nice, but far away…
Pros:

Clean and spacious.

Cons:

The location is pretty bad. There is not really anything around it/nearby. You can however order online. Besides that the drinks at the hotel are very expansive. It’s like almost 12 euros for two waters….

2026-08-03 via Nuitee
F
Frantzcia solo_traveller fr
10
Super !
Pros:

Très jolie chambre ! Service nettoyage au top tous les jours ! Personnel gentil et accueillant. L’hôtel en lui-même est très sympa et bien décoré.

Cons:

Il n’y avait pas d’armoire ou de commode pour ranger ses vêtements dans ma chambre. Ce n’est pas si grave car je ne suis restée que 3 jours, mais pour ce serait sympa pour les voyageurs qui restent plus longtemps.

2026-08-03 via Nuitee
S
Stefan solo_traveller nl
8
Prima uitvalsbasis, wel wat ver van centrum
Pros:

Goede hygiene en mooie receptie, bar, tafels ed

Cons:

Nef iets te ver naar alke bezuenswaardigheden met de metro

2026-08-02 via Nuitee
J
Julia extended_group de
9
2026-08-02 via Nuitee
B
Breeda solo_traveller ie
10
Pros:

Location. Plesant staff.

2026-07-25 via Nuitee
S
Sonja couple gb
10
Casual and comfortable, great for easy access to O2
Pros:

Very warm, friendly greeting from the staff. The gentleman on the desk was really helpful and gave us some transport guidance which was very helpful. We enjoyed a complimentary arrival drink. Our room was comfortable and had everything we needed for a one night stay. Close to the O2 which is where we went. Station less than 5 minutes away, a quick change to the jubilee line at Canning Town and we were there. Plenty to choose from for breakfast. A casual and quirky ambience

Cons:

All was good.

2026-07-25 via Nuitee
O
OFELIA extended_group gb
10
Excelent hotel but bad reception staff
Pros:

Food location for excel event

Cons:

Reception staff is terrible a long queue of people to check in-out and they working in the bar serving beers. Terrible 12 minutes wait

2026-07-25 via Nuitee