Extended Stay America Suites - New Orleans - Airport - I-10

Hotels
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Extended Stay America Suites
6.4 (353 reviews)
2232 Veterans Boulevard , Kenner , us
+1 504-303-4765

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean
Hospitable Staff
Good Location
Cons:
Dirty Rooms
Rude Staff
Poor Amenities

Categories

Cleanliness
3.29
Multiple reviewers commented on the filthiness of the property, highlighting dirty rooms and common areas.
Service
6.26
Mixed reviews, with some staff being friendly, but significant complaints about rudeness and unprofessionalism at the front desk.
Location
9.3
Location was frequently mentioned as convenient, particularly in relation to food options and the interstate.
Room Quality
4.25
Reviews indicated many issues with the rooms, including bad smells, unkempt conditions, and inadequate furnishings.
Amenities
6.28
Several comments noted the lack of standard amenities like towels and soap in the bathroom.
Value for Money
7.24
Some guests felt the price gauging coupled with poor conditions made it a poor value.
Food and Beverage
8.29
No specific comments on food and beverage quality or offerings; assumed standard for this hotel tier due to lack of mention.
Overall Experience
6.26
General sentiment indicates dissatisfaction due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:31

Property Description

Convenient Location
Located just a short distance from Rivertown and Pontchartrain Convention Center, Extended Stay America Suites in Kenner offers easy access to popular attractions. The hotel's proximity to Esplanade Mall Shopping Center makes it a prime choice for travelers looking to explore the area.

Comfortable Accommodations
Each air-conditioned room at Extended Stay America Suites features a desk, flat-screen TV, and complimentary toiletries. With free WiFi available throughout the property, guests can stay connected and relaxed during their stay.

Local Attractions
Explore nearby attractions such as Treasure Chest Casino and Audubon Nature Institute, with the hotel's reception offering valuable tips to enhance your experience. For a seamless travel experience, Louis Armstrong New Orleans International Airport is just a short drive away from the hotel.

Book your stay at Extended Stay America Suites - New Orleans - Airport - I-10 for a convenient and comfortable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

6.4
Based on 353 reviews
Cleanliness: 3.29
Service: 6.26
Location: 9.3
Room Quality: 4.25
Amenities: 6.28
Value for Money: 7.24
Food and Beverage: 8.29
Overall Experience: 6.26
S
sheridan • solo_traveller • us
8
2026-07-23 • via Nuitee
L
Lamaria • couple • us
10
2026-07-05 • via Nuitee
S
Simone • family_with_children • us
3
I most likely won't ever stay there agin .
Pros:

I had to switch 3 rooms .First room smelled bad .2nd room tv didn't work .3rd room toilet was broken

Cons:

I really feel i was over charged and need some of my payment bk .It was not worth $414

2026-06-23 • via Nuitee
C
Candace • family_with_children • us
1
Horrible cause I was never checked in after driving almost 10 hours 🤨
Pros:

It was very poor customer service. Never had a chance to check in . Tried to pay on line it would not allow me to because I said I would pay at the property. I notified booking let them knew that I would be arriving late said it would be ok then get in and they canceled my reservation 🤨🤨

2026-06-23 • via Nuitee
D
Denis • solo_traveller • us
7
Pros:

Not much of a selection for breakfast.
Location is perfect.

Cons:

Furniture

2026-06-22 • via Nuitee
M
Measel • solo_traveller • us
10
2026-06-13 • via Nuitee
D
David • solo_traveller • us
1
2026-06-12 • via Nuitee
M
Measel • solo_traveller • us
10
I’ve stayed here several times over the last two months had an excellent experience every time I was always welcome to b
Pros:

Very friendly staff. Neat and clean

2026-06-06 • via Nuitee
C
Crystal • solo_traveller • us
7
Pros:

Staff was nice, beds had white sheets, Room had a fridge. Coffee was available in the morning. Felt safe with cameras around and bright lights. Appreciate the low price and location to the airport.

Cons:

Unfortunately, the cleanliness of the room was unacceptable for a paying costomer. The floor was extremely dirty and sticky when I arrived. I ended up hand washing the floor myself because it felt so unclean to walk on. Probably ruined a towel or two they were so grey after.The hall could use a steam clean too. Bathroom sink front where you sit and look over needed a wipe too, but I left that dirty...so go check that today.

Management seriously needs to improve housekeeping standards and invest in proper cleaning equipment.... please go buy a steam mop, get a wash bucket, or something.

Guests should not have to clean the room themselves. I trusted the name of the hotel to have the same standards, but this fell short this visit.

2026-05-25 • via Nuitee
X
Xavier • couple • us
9
2026-05-25 • via Nuitee
F
Franklin • solo_traveller • us
2
Cons:

I booked my room late for a late check in and received a confirmation to only arrive there a few hours later and had to wait one a day a half hours to find out that they canceled my room and charged me a cancelation fee.

2026-05-22 • via Nuitee
N
Nation • solo_traveller • us
8
2026-05-18 • via Nuitee
M
Miroslava • extended_group • us
9
Pros:

Trato del personal, limpieza, comfort y precio

2026-05-12 • via Nuitee
C
Christopher • solo_traveller • us
9
2026-05-07 • via Nuitee
N
Nortey • couple • us
8
Ok
Pros:

Value for the money

Cons:

Some noise above

2026-05-05 • via Nuitee
C
Chantay • solo_traveller • us
10
Pros:

Everything was clean excellent nice spot

2026-05-02 • via Nuitee
R
Rodriguez • solo_traveller • us
8
2026-05-02 • via Nuitee
C
Chaunteion • couple • us
10
Beautiful comfortable quiet
Pros:

Friendly receptionist clean environment

2026-04-30 • via Nuitee
E
Erika • extended_group • us
8
2026-04-28 • via Nuitee
H
Hector • solo_traveller • us
10
Pros:

Everything

Cons:

Everything was good

2026-04-21 • via Nuitee