Residence AlpenHeart

Hotels
8.2 (2589 reviews)
Böcksteiner Bundesstraße 20 , Bad Gastein , at

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Freundliches Personal
Gutes Frühstück
Saubere Zimmer
Gute Lage
Cons:
Saunakosten
Kleines Bad/WC
Frühstück nicht immer von hoher Qualität

Categories

Cleanliness
7.88
Zimmer ist sauber und geräumig.
Service
8.75
Das Personal war sehr freundlich und hilfsbereit.
Location
8.39
Gute Lage, nah am Skilift und anderen Attraktionen.
Room Quality
8.24
Geräumige und komfortable Zimmer.
Amenities
7.97
Gute Ausstattung, jedoch Sauna nicht kostenlos.
Value for Money
8.13
Gut Preis-Leistungs-Verhältnis.
Food and Beverage
8.08
Frühstück war reichhaltig und gut.
Overall Experience
8.15
Angenehmer Aufenthalt, kann empfohlen werden.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:44

Property Description

Convenient Location and Amenities
Residence AlpenHeart is ideally situated near the Stubnerkogel Cable Car and Felsentherme Thermal Spa, offering easy access to key attractions. Guests can unwind in the sauna, stay active in the fitness facilities, and enjoy free WiFi throughout the property.

Comfortable Alpine-Style Rooms
The bright and cozy rooms at Residence AlpenHeart feature modern amenities such as flat-screen cable TVs and well-equipped bathrooms. Some rooms even boast balconies with stunning mountain views, providing a picturesque backdrop for a relaxing stay.

Leisure and Dining Options
Guests can enjoy various leisure activities in the dedicated room, including billiards and tabletop football. The hotel's bar, open all day, is the perfect spot to unwind with a drink after a day of exploring. Indulge in the half-board offering for a hassle-free dining experience.

Experience comfort and convenience at Residence AlpenHeart - book your stay now for a memorable getaway!

Important information:

Please note the dinner on the day of your arrival is from 18:00 until 20:00.

In case you would like to request early or late check-in please inform the property about your approximate time of arrival.

When booking more than 3 rooms different policies and conditions may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SZG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    People 4 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2589 reviews
Cleanliness: 7.88
Service: 8.75
Location: 8.39
Room Quality: 8.24
Amenities: 7.97
Value for Money: 8.13
Food and Beverage: 8.08
Overall Experience: 8.15
B
Bogusław solo_traveller pl
10
2026-06-27 via Nuitee
V
Veronica family_with_children se
7
2026-06-26 via Nuitee
M
Marco couple it
10
Pros:

Ottima colazione

Cons:

No climatizzatore

2026-06-25 via Nuitee
L
LP solo_traveller at
10
2026-06-25 via Nuitee
I
Iván couple hu
9
Minden szuper volt.
Pros:

Bőséges és nagy választékú reggeli, ragyogó tisztaság mindenhol. Gyönyörű a környezet.

2026-06-25 via Nuitee
K
Kleedorfer couple at
8
2026-06-25 via Nuitee
G
Guido Kaspers solo_traveller de
8
Pros:

Es war alles in Ordnung.

Cons:

Der Frühstücksraum war kalt. Besonders nervig war die Schlagermusik zum Frühstück. Offensichtlich hatte der Betreiber auch nur eine CD.

2026-06-24 via Nuitee
L
Loreta family_with_children lt
10
2026-06-24 via Nuitee
M
MrJogilla solo_traveller pl
9
2026-06-24 via Nuitee
M
Mario couple de
8
Hotel zum übernachten!
Pros:

Das Hotel war Mittel zum Zweck! Auf unserer fahrrad Tour nach Grado, es war sauber, das Zimmer für eine Nacht ok, das Frühstück erfüllte seinen Zweck! Das 1 mann Personal war nett und freundlich!

2026-06-24 via Nuitee
J
János solo_traveller hu
9
2026-06-24 via Nuitee
M
Miklos couple ro
10
Merită vizitat!!!
Pros:

Totul la superlativ,foarte drăguț dl.de la recepție...se vede ca face cu drag,si este afacere de familie. Superrr si micul dejun.. pentru toată lumea

Cons:

Baie puțin mica,dar ne-am descurcat.Dar nu a creat probleme

2026-06-24 via Nuitee
P
Patrizia solo_traveller it
9
2026-06-23 via Nuitee
J
Jelena couple de
7
Good breakfast!
Pros:

The breakfast buffet was really good and extensive.the staff was very eager to help. The bed was big and comfortable.

Cons:

The first room we got hadn’t been cleaned yet, but we got an upgrade for free into a way nicer room with a very nice view. The place is a bit far from the centre.

2026-06-23 via Nuitee
R
Robert Noszczyński solo_traveller pl
9
2026-06-22 via Nuitee
K
Klaus solo_traveller de
7
2026-06-21 via Nuitee
M
M van E solo_traveller nl
8
Goed hotel voor 1 of 2 nachten.
Pros:

Goed hotel met vriendelijke host.
Goed ontbijt en motor kon heel goed geparkeerd worden.

2026-06-21 via Nuitee
M
Martin couple de
8
2026-06-20 via Nuitee
M
Magnus family_with_children se
8
2026-06-19 via Nuitee
H
Hugo couple nl
7
2026-06-19 via Nuitee