AC Hotel by Marriott Portland Downtown, OR

Hotels
•
AC Hotels by Marriott
8.3 (390 reviews)
888 SW Third Avenue , Portland , US
+1 503-223-2100

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Central downtown location, close to transit
Spacious rooms and comfortable beds
Friendly and accommodating staff (valet, front desk, bartender)
Good value for the price
Nice views and good shower
Cons:
Inconsistent or insufficient housekeeping
Reports of stains/odors on towels or bedding
Bathroom issues (sliding door not locking/closing, no fan)
Breakfast sometimes underwhelming or perceived as overpriced
Occasional sketchy characters around property at night

Categories

Cleanliness
7.2
Mixed reports: several guests called rooms 'very clean' and 'neat', but multiple reviews note stains (blood splash), odd smells on towels/comforters, and irregular/insufficient housekeeping.
Service
8.8
Generally praised front-desk/valet staff for friendliness and helpfulness (early check-in, bag handling). However, housekeeping communication and consistency were a frequent service complaint.
Location
9.2
Consistently highlighted as a strong point: centrally located, very close to downtown, transit and attractions; good views mentioned.
Room Quality
8.1
Rooms described as spacious with comfortable beds and good showers, but some rooms had issues (sliding bathroom door that didn't close/lock, noise/smell from bathroom).
Amenities
7.9
Amenities are mixed: bar with live music and friendly bartenders noted positively, but breakfast service/quality and some missing in-room features (no bathroom fan) and limited housekeeping frequency reduced the score.
Value for Money
8.7
Multiple guests explicitly called the hotel 'good value' or 'value for the price' despite some service/cleanliness shortcomings.
Food and Beverage
7.7
Mixed impressions: some guests loved breakfast, others found it underwhelming for the $15 charge; positive notes about bar atmosphere and friendly bartenders.
Overall Experience
8.8
Overall stays were positive with good location, comfortable rooms and friendly staff often outweighing issues; however housekeeping and a few cleanliness/amenity problems tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Local Artwork Throughout

Immerse yourself in the vibrant culture of Portland at AC Hotel by Marriott Portland Oregon Downtown, where local artwork adorns every corner of the property.

Modern Amenities

Relax in style with a flat-screen TV, free toiletries, and a hairdryer in every European-inspired room. Stay connected with cable channels and take advantage of the seating area for added comfort.

On-Site Dining and Fitness

Start your day with fresh pastries at The Slab coffee shop, and unwind in the evening with cocktails and light snacks at the lobby bar. Keep up with your fitness routine at the on-site fitness centre before exploring the nearby attractions.

Indulge in a blend of art, comfort, and convenience at AC Hotel Portland Oregon. Book now for an unforgettable stay in the heart of the city.

Important information:

Please note guests travelling with pets are subject to an additional fee of USD 50.
Valet Parking for 0-2 hours is USD 10, 2-4 hours USD 20, 4-7 hours USD 40, overnight and 8+ hours USD 49”. Parking for oversized vehicles - USD 70 per dayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Guest Reviews

8.3
Based on 390 reviews
Cleanliness: 7.2
Service: 8.8
Location: 9.2
Room Quality: 8.1
Amenities: 7.9
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.8
M
Marco • couple • us
10
Good value in a great room
Pros:

Very clean and neat, room looked new

Cons:

Can't complain about anything, maybe I'd prefer if the bathroom door could be locked

2026-10-31 • via Nuitee
S
Sherry • couple • us
10
2026-10-29 • via Nuitee
C
Capistrano • solo_traveller • us
8
Clean, spacious room, good breakfast, and friendly and accommodating hostess at breakfast
Pros:

Centrally located near downtown and public transit. Spacious room.

Cons:

No complaints

2026-10-22 • via Nuitee
J
Jingze • couple • us
4
2026-10-22 • via Nuitee
H
Habib • couple • us
7
2026-10-21 • via Nuitee
C
Cory • couple • us
8
Overall good, value for the money. We don’t regret our stay here but would likely look for different accommodations in t
Pros:

Convenient location to many downtown shops, restaurants, attractions, etc. College jazz band in the bar Saturday night was very good! Bartender was friendly and provided good service. Overall, very good value for the price.

Cons:

Housekeeping was every other day which wasn’t ideal. Breakfast was a little underwhelming for $15 per person. There were some sketchy characters around the property at night.

2026-10-14 • via Nuitee
L
Liner • solo_traveller • us
8
Cons:

No fan in bathroom and door didn't close all the way being a sliding glass door. You could hear and smell everything from the bathroom through the rest of the room

2026-10-11 • via Nuitee
S
sencer • couple • us
9
Pros:

Very close to downtown clean rooms and nice view

2026-09-19 • via Nuitee
G
Geraldine • couple • us
8
I won’t let the bedding mishap stop me from staying g here in the future
Pros:

Convenient location. The staff, especially the valet staff were friendly and amazing

Cons:

I noticed that the bath towels had a strange smell…almost smelled like coffee.
I’m not sure how often the comforters are washed, but noticed a dried blood stain and some a couple splash marks on the bed sheets.
The splash marks on the sheets may be old stains, but the blood on the comforter did not look it had been washed at all. I should have brought this up with the staff at the desk, but I got distracted and completely forgot to speak with the employees after receiving my vehicle from the valet.

2026-09-14 • via Nuitee
M
Mejia • solo_traveller • sv
9
2026-09-12 • via Nuitee
L
Lilia • solo_traveller • it
7
2026-09-07 • via Nuitee
G
Giuseppe • solo_traveller • it
7
Struttura alberghiera con grandi potenzialità, ma gestita in modo inefficiente.
Pros:

Hotel moto bello ed in ottima posizione. Camera confortevole.

Cons:

I servizi sono stati carenti. Nonostante avessimo richiesto in mattinata che la camera fosse riordinata al nostro rientro in serata, non è stato fatto. Il servizio di colazione l’ultimo giorno non è stato addebitato, probabilmente per via della mancanza di personale.

2026-08-31 • via Nuitee
H
Hadewych • couple • be
7
Pros:

Nice room. Very good bed.
Perfect shower.

Cons:

Housekeeping came every second day, but all they did was provide new towels.

2026-08-28 • via Nuitee
W
Warmerdam • family_with_children • nl
9
Heerlijk ontspannen en luxe verblijf
Pros:

Ruime en luxe kamer, heerlijk bed, uitzicht over de stad, rustig en stil in het hotel. Goed verduisterende gordijnen. Ontbijt was geweldig!

Cons:

Niets

2026-08-27 • via Nuitee
C
Charlene • couple • us
3
Pros:

The gentlemen that helped me check in early in the morning and granted early access to my room. He also took care of our bags and kept them secure while we went into the city.

Cons:

Housekeeping didn't actually clean anything during our stay. I had requested housekeeping 2 nights in a row and it was either too late, or nobody came to our request. I had requested towels to be switched out on top of housekeeping and they just left a stack of towels on the tv stand and didn't take away the dirty towels left in the hallway. On top of that, the person that came in, knocked over our souvenirs and left them scattered on the ground. When I requested housekeeping and a refreshed bed, the only thing that they did was pull the blanket back over the pillows, something we could've done in 2 seconds. I took this issue to the front desk and they claim that I should've specifically "asked for the bed to be cleaned", "counters to be wiped" and "vacuum the room". This is not standard turndown service and this should've been disclosed that everything had to be specifically requested. One front desk worker said housekeepers leave at 4pm, but when requesting housekeeping for the 3rd time in person, another worker granted our request as "the last housekeeper leaves at 11pm". There seems to be a lack of communication and clarification on housekeeping services.

2026-08-21 • via Nuitee
D
Diana • extended_group • us
8
generally it was fine, we really like the design of the room and the view. Also, it was clean and minimalistic.
Pros:

Location, design, beds, view, and ceiling-mounted shower head 😁

Cons:

Nothing complimentary (like coffee; for this price, we could have stayed at a nearby hotel with that, plus breakfast, evening marshmallows, etc.), and no welcoming atmosphere; we felt like we were in an apartment complex. No body lotion, lol. Also, we reserved two separate rooms for our parents and us. I expected us to be closer together, not living on different floors...

2026-08-10 • via Nuitee
T
Theresa • solo_traveller • us
10
2026-08-07 • via Nuitee
X
Xavier • family_with_children • us
5
BEWARE. I stayed here July 30th-August 3rd. Got charged $800 extra on the 2nd & cannot reach anyone.
Pros:

Location

Cons:

Lack of customer service

2026-08-07 • via Nuitee
I
Ibrahim • extended_group • us
8
2026-08-06 • via Nuitee
C
Celeste • couple • us
10
2026-08-05 • via Nuitee