Potters Toowoomba Hotel

Hotels
8.8 (1472 reviews)
258 Margaret Street , Toowoomba , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Clean facilities
Cons:
Noise from other guests
Limited restaurant hours
Shower issues

Categories

Cleanliness
8.49
Many reviews mentioned cleanliness positively, but some highlighted noise and minor inconveniences.
Service
9.16
Staff were frequently noted as friendly and accommodating, providing excellent service.
Location
9.2
Repeatedly praised for its proximity to dining and shopping options.
Room Quality
8.65
Rooms were described as comfortable and well-sized, with some suggestions for improvement.
Amenities
8.38
Amenities like parking options were appreciated, but restaurant availability was an issue.
Value for Money
8.64
Guests felt they received good value relative to the amenities and cleanliness.
Food and Beverage
8.89
Food quality received praise, although some guests noted the restaurant hours were limited.
Overall Experience
8.96
General sentiment was favorable, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:03

Property Description

Luxurious Accommodation
Indulge in luxury at Potters Toowoomba Hotel with spacious rooms featuring king-sized beds, en suite bathrooms, and modern amenities including Smart TVs and kitchen facilities.

Gourmet Dining
Start your day with a delicious a la carte breakfast and savor delectable dishes at the on-site restaurant. Enjoy the convenience of room service available throughout the week.

Convenient Location
Explore Toowoomba with ease - located near Empire Theatre and the University of Southern Queensland. Benefit from complimentary parking and laundry facilities during your stay.

Book now for a lavish and convenient stay at Potters Toowoomba Hotel.

Important information:

Please note that there is a 1.5% charge when you pay with an American Express credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per stay when using an available cot.
    People 2 years old and over stay for AUD 35 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1472 reviews
Cleanliness: 8.49
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.38
Value for Money: 8.64
Food and Beverage: 8.89
Overall Experience: 8.96
L
Linda • couple • au
8
2026-07-03 • via Nuitee
J
Juan • extended_group • es
8
Pros:

Habitación muy amplia y cómoda, generosa en espacio especialmente para una persona.

Cons:

La ducha era en un espacio abierto y hacia frio, todo en el mismo suelo.

2026-07-02 • via Nuitee
M
Margaret • couple • au
9
2026-06-28 • via Nuitee
B
Bronwyn • extended_group • au
9
Pros:

Staff wonderful. Resturant good too.

2026-06-28 • via Nuitee
V
Vanessa • family_with_children • au
9
Pros:

Location was great and the room was comfortable and clean.

Cons:

Vacuuming in the middle of the afternoon

2026-06-28 • via Nuitee
D
Damien • solo_traveller • au
9
Pros:

Staff were friendly and rooms were well appointed. Location means easy access to Grand Central and the city centre.

Cons:

Nil

2026-06-28 • via Nuitee
B
Ben • family_with_children • au
10
2026-06-27 • via Nuitee
G
Greg • couple • au
8
Pros:

Breakfast unavailable on a Sunday

Cons:

Limited office hours on weekends

2026-06-27 • via Nuitee
M
Michelle • extended_group • au
10
2026-06-26 • via Nuitee
P
Peter • couple • au
10
2026-06-26 • via Nuitee
B
Bruce • couple • au
9
2026-06-24 • via Nuitee
P
Paul • couple • au
10
Great place to stay. Loved Toowoomba.
Pros:

Everything was really good here. Great room, very comfortable, great staff..

Cons:

Stairs.!! Some of us are getting on a bit, and no lift.. :)

2026-06-23 • via Nuitee
S
Sam • couple • au
10
Absolutely awesome
Pros:

Clean convenient and on point. Staff beautiful, room service and food was amazing and quick… will stay here always now… if we head to Toowoomba

Cons:

Nothing

2026-06-22 • via Nuitee
J
Jill • couple • au
10
2026-06-21 • via Nuitee
A
Ainsley • couple • au
8
Pros:

The place was beautiful, clean and the location was great. Staff were lovely, room was very neat clean and tidy.

Cons:

We paid for a king bed that wasn't a king, it had a hard part in the middle because they were two single beds pushed together.

2026-06-21 • via Nuitee
A
Amber • couple • au
8
2026-06-20 • via Nuitee
L
Lapworth • couple • au
6
2026-06-16 • via Nuitee
G
Green • solo_traveller • au
8
Pros:

All good

2026-06-14 • via Nuitee
L
Laurie • solo_traveller • au
9
2026-06-11 • via Nuitee
C
Chloe • couple • au
10
2026-06-11 • via Nuitee