Neon Patong Hotel

Hotels
•
Independent
7.8 (100 reviews)
184/48-51 Pangmuang, Sai Kor Road, Patong, Phuket, 83150 , Patong , TH
66-6-52382103

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Facilities

Fitness facilities
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Picnic area
Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Central location
Helpful and accommodating staff
Rooftop pool
Cons:
Limited parking
Expensive breakfast
No spa services
Noise disturbances in some rooms
Issues with cleanliness and maintenance of rooms and amenities

Categories

Cleanliness
7.5
Some guests experienced issues with cleanliness, particularly in terms of bathroom maintenance and lack of replacement of amenities.
Service
7.9
Overall, the service was positively reviewed with guests appreciating the helpfulness and friendliness of the staff. Some complaints about noise disturbances and delayed response to issues were noted.
Location
8.8
The hotel received high praise for its central location near key attractions and amenities in Patong, enhancing the overall guest experience.
Room Quality
7.6
Guests generally found the rooms to be comfortable and spacious, but there were reports of maintenance issues such as stains on curtains and furniture.
Amenities
7.4
The provided amenities were satisfactory for most guests, with some highlighting the rooftop pool as a standout feature. However, concerns about the size of the workout room and lack of breakfast availability were raised.
Value for Money
7
Mixed reviews on the value for money, with some guests feeling that the rooms did not meet expectations, particularly in terms of cleanliness and facilities.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received by guests, but there were suggestions for improvement, such as more variety in food offerings.
Overall Experience
8.2
The majority of guests had a positive overall experience at the hotel, praising the location, staff friendliness, and comfortable rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-12 10:03

Property Description

Discover a vibrant escape at Neon Patong Hotel, perfectly situated in the heart of Patong, just moments away from shopping and the beach.

Unparalleled Amenities
Indulge in our outdoor pool and stay fit in our modern fitness center, ensuring every guest can unwind and recharge. Stay connected with complimentary Wi-Fi throughout the hotel, and enjoy the convenience of concierge services for all your needs.

Culinary Delights
Savor delectable Thai cuisine at our on-site restaurant or relax with in-room dining. Whether you're enjoying a cocktail at the poolside bar or unwinding at the lounge, our diverse culinary options are sure to please.

Comfort & Style
Retreat to one of our 83 uniquely designed guestrooms, featuring private balconies, plush pillowtop beds, and 32-inch LED televisions. Each room is equipped with modern conveniences including refrigerators and minibars, ensuring a comfy stay.

Book your memorable escape today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Payment

    Cash deposit required

  • General

    Private host property

Location

Guest Reviews

7.8
Based on 100 reviews
Cleanliness: 7.5
Service: 7.9
Location: 8.8
Room Quality: 7.6
Amenities: 7.4
Value for Money: 7
Food and Beverage: 7.3
Overall Experience: 8.2
K
Kwok hung • couple • gb
8
Pros:

Nice staff

Cons:

None

2026-03-07 • via Nuitee
A
Aaron • extended_group • gb
1
Bad wouldn’t recommend anyone to stay there. Nice people but the hotel is not what it seems not looked after and you wil
Pros:

The location was good.

Cons:

Everything else. It wasn’t clean, no hot water sometimes staff wouldn’t clean the room, sometimes they would forget to leave any towels. I was moved from my suite because the air con was leaking, made me very ill. Hotel staff put me in a standard room and didn’t offer me anything compensation wise, just a. Free orange juice/ coffee everyday. Wasn’t offered any money back or a refund. This hotel doesn’t reflect the 4 star rating. Cracks all over the walls. Said they would fix the AC and just carried on leaking all over my clothes, been to doctors multiple times since I have got back. Still not been offered a refund which is all I want.

2026-03-07 • via Nuitee
N
Nicholas • couple • us
1
Pros:

The staff is very friendly

Cons:

The hotel is not very clean due to the age of the property. I attempted to use the hot tub and all kinds of disgusting growth came out of the Jets.

2026-03-06 • via Nuitee
C
christian • couple • gb
8
Pros:

We stayed here last year. Great location. Very friendly staff

Cons:

The beds are a bit hard for me.

2026-03-06 • via Nuitee
G
Gasmi • couple • fr
10
2026-03-05 • via Nuitee
M
Martin • solo_traveller • se
9
Great location and value!
Pros:

Perfect location, nice rooftop pool with lots of space, friendly staff. Its really good value and absolutley fine.

Cons:

The decor is a bit off. Feels a bit cheap.

2026-03-03 • via Nuitee
K
Karadag • solo_traveller • th
9
2026-03-03 • via Nuitee
M
Mensforth • couple • au
8
2026-03-03 • via Nuitee
K
Karadag • solo_traveller • th
9
2026-03-03 • via Nuitee
E
Elijah • family_with_children • ru
7
2026-02-28 • via Nuitee
A
Annette • couple • de
9
Pros:

Uns hat es sehr gut gefallen
Alles positiv

2026-02-28 • via Nuitee
L
Laure • extended_group • fr
8
Très agréable
Pros:

La propreté
L’emplacement
Le personnel très disponible
L’accès à la piscine jusqu’à 23h

Cons:

Petit bémol sur les transats,

2026-02-27 • via Nuitee
C
Cyril • couple • fr
7
2026-02-27 • via Nuitee
A
Amirante • solo_traveller • it
10
Pros:

piscina e staff piscina

Cons:

tutto soddisfacente

2026-02-26 • via Nuitee
J
Jaimy • couple • nl
10
Top
Pros:

Het is een fijn hotel. Fijn personeel. Mooi zwembad!

Cons:

Vliegende mieren in mijn kamer en zelfs in mijn bed. Maar als ik van het balkon naar beneden keek zag ik ook vuilniscontainers.. dus is niet gek. Kan het hotel niks aan doen.

2026-02-25 • via Nuitee
P
Pietro • couple • it
10
Indimenticabile
Pros:

Pulito, ben posizionato vicino a qualsiasi cosa.
5 minuti a piedi dalla bangla e dalla spiaggia.

Cons:

Nulla, tutto perfetto

2026-02-25 • via Nuitee
R
Robert • solo_traveller • ie
10
2026-02-24 • via Nuitee
F
fatih • extended_group • tr
5
2026-02-24 • via Nuitee
S
Sanel • family_with_children • ch
5
Pros:

Hotel ist sehr zentral gelegen.

Cons:

Sind keine 4 Stern Hotel.

2026-02-24 • via Nuitee
S
Shir • couple • il
2
2026-02-23 • via Nuitee