InterContinental - Los Angeles Downtown by IHG

Hotels
InterContinental Hotels & Resorts
8.9 (2859 reviews)
900 Wilshire Boulevard , Los Angeles , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent Service
Great Location
Cons:
Cleanliness Issues
High Valet Fees

Categories

Cleanliness
8.31
There were complaints about the cleanliness of the rooms, specifically that they were not clean as expected.
Service
9.28
Many reviews praised the staff for being friendly and providing excellent service.
Location
9.32
The location was frequently mentioned as a strong point, especially its proximity to attractions.
Room Quality
8.77
Overall room quality was good, though some mentioned issues like leaks and noise.
Amenities
8.8
Amenities received mixed feedback, with some noting issues with the fridge and mini bar.
Value for Money
8.76
Although some mentioned high prices, the overall service and experience made it feel worthwhile.
Food and Beverage
8.81
Dining options and the quality of food were generally positively received, particularly at the Club.
Overall Experience
9.18
Despite some drawbacks, many enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:44

Property Description

Luxurious Amenities

InterContinental - Los Angeles Downtown offers a luxurious experience with an outdoor pool, on-site restaurant, and free WiFi throughout the property. The guest rooms are equipped with modern amenities like a TV, coffee machine, and complimentary toiletries. For added luxury, select rooms feature separate showers and bathtubs, as well as stunning views of Los Angeles.

Rooftop Bar with Spectacular Views

Indulge in a cocktail at Spire 73, the hotel's rooftop bar boasting the title of the tallest open-air bar in the Western Hemisphere. Enjoy panoramic views of Los Angeles while sipping on your favorite drink. Additionally, guests can dine at the property's on-site restaurants, Dekkadance and La Boucherie, offering a culinary experience with unparalleled views of the L.A. skyline.

Convenient Location

Located in the heart of Downtown Los Angeles, the hotel is within walking distance of Microsoft Theater and Staples Center. With Los Angeles International Airport just 18 km away, InterContinental - Los Angeles Downtown offers both luxury and convenience for your stay.

Book now for an unforgettable stay at InterContinental - Los Angeles Downtown.

Important information:

Please note that a credit card corresponding to the name on the booking is required at check-in.

An incidental deposit of USD 150 per night will be authorized on the guest's card upon check-in.

If you reserve a room with breakfast included,18% gratuity per breakfast is not included and will be the guest’s responsibility at checkout. Breakfast is served with a la carte menu with a maximum allowance of $44 per person. Breakfast is included only for the registered number of adults. Children's breakfast must be paid for separately by the guest.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 68.20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 2859 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
M
Mohamad couple us
10
2026-07-25 via Nuitee
J
Jose solo_traveller us
10
2026-07-24 via Nuitee
H
Hongyang family_with_children cn
8
2026-07-24 via Nuitee
T
Theo family_with_children nl
1
Weerzinwekkend slecht!!!
Pros:

Een heel verdrietig verblijf! Medewerkers zijn onvoorstelbaar ongeïnteresseerd en lijken zich totaal niet om de gasten te bekommeren! Gasten worden niet begroet en er kan geen lachje vanaf! Men heeft geen idee wat het is om gasten een fijn verblijf te geven! Kamer meerdere malen niet schoon gemaakt, zelfs niet na meerdere verzoeken. Minibar 4 dagen niet bijgevuld! Roomservice zeer beperkt wat betreft tijden. In de middag en avond geen koffie of ander drinken te verkrijgen! Wees voorbereid! Je voelt je hier "Like a stranger in Moscow!" Echt een vreselijke ervaring! Onvoorstelbaar dat dit hotel de naam Inter Continental mag voeren dat juist bekend staat om uitmuntende service en gastvrijheid!

2026-07-23 via Nuitee
E
Elena family_with_children se
10
2026-07-23 via Nuitee
J
Jerardo couple us
10
2026-07-21 via Nuitee
M
Mustafa couple tr
7
Macera dolu Amerika
Pros:

Konumu ve temizliği

Cons:

Depozitomuzu hala geri iade etmedi 600$

2026-07-20 via Nuitee
P
Peimeng couple us
2
2026-07-20 via Nuitee
H
Hongbin family_with_children ie
6
2026-07-19 via Nuitee
Łukasz family_with_children pl
10
2026-07-19 via Nuitee
J
Jorge solo_traveller es
10
2026-07-17 via Nuitee
E
Elena family_with_children se
10
Локация супер , отель супер , персонал супер . Вид с 70 го этажа на весь город )))) лобби))))
Pros:

Супер отель , уровень локация

Cons:

Завтрак 40+ долларов на человека не стоит (((( дорого и еще и долго ждешь . Принесли кофе , пока ждали 20-25 мин завтрак ((((( и еще и ожидания очередь на завтрак (((( лучше рядом в кафе позавтракать и вкуснее
Так же ресторан на 73 этаже (((( заранее заказали столик и в результате прождали 30 минут к нам так и не подошли ((( рассчитан на молодежную аудиторию ((((
Рассматривайте Отдельно шикарный отель , но в рестораны не рекомендуем

2026-07-17 via Nuitee
L
Lori couple us
9
Lovely hotel, a little noisy the closer you are to street level.
Pros:

The hotel was lovely and the pillows were extra soft.

Cons:

The fact you have to ride the elevator twice to get to your room. This isnt as bad if you are staying on a higher floor though.

2026-07-17 via Nuitee
B
Bashar family_with_children se
9
Pros:

Everything was good 😊

2026-07-16 via Nuitee
P
Pelle solo_traveller ee
10
2026-07-16 via Nuitee
H
HELIEL ALVES couple br
5
Ultima vez que fico nesse HOTEL.
Pros:

Nada a declarar.

Cons:

Hamburger veio 04 queimados e fez mal para nosso intestino.

2026-07-16 via Nuitee
Q
Quest23686945888 Friends getaway San Diego, California
8
Limited dining hours-Loved Samy
Pros:

Gorgeous hotel and def bougie with beautiful views of the city. Check in is on the 70th floor and features sweeping views of LA which is really cool to see.

Pros:

-Samy, the front desk Supervisor was amazing. She was kind, friendly, and understanding and applied our leftover credits to our bill. She apologized for the lack of dining options after-hours and for lunch but more than made up for it by her excellent customer service. You can tell she genuinely wants to ensure you leave having had a great stay and maximizing your benefits

-Really snazzy grounds, smells great upon entry, well-maintained and great attention to detail and styling with the design from the common bathrooms, the pool area, and the lobby. The rooms are beautiful and they upgraded us to a really nice premium city views room

-Provided a Birthday cake and Aqua Panna since we were celebrating a birthday

-Checked in at noon and offered a choice of 600 IHG points, $20 beverage credit at the bar, or breakfast for two (Diamond Elite Member). We weren’t able to take advantage of the beverage credit and Samy, the front desk supervisor, easily switched over to the 600 IHG points so I didn’t lose out. We already got free breakfast each day for booking through Chase The Edit

-Long shoe horn in the room

-Byredo products in the room

-Byredo welcome gift with facial mist, hand cream, lip balm, and eye cream

-Super friendly front desk (especially Samy) LaBoucherie staff, and anyone delivering requests to the room, bellmen, to the valet

-Soaking tub and shower

-Loved their Intercontinental Breakfast, especially the potatoes with crème fraiche, cheese and chives. Chicken sausage was a little salty but the bacon was good. Really enjoyed their half pulp OJ and the Iced Coffee was great also, and was able to sub a croissant instead of toast

-Massive gym with a steam room, dry sauna, lots of locker space, and showers

-Stocked Mini Bar but empty fridge available upon request

-Poke Bowl at the pool was pretty good, decent pineapple margarita and they had Voodoo Ranger IPA’s

Cons:

-A lot of people complain about the elevators and while it does take some getting used to, one of the employees offered a hack: tap on the bottom center of the touch pad from any floor, enter 31, and hop on the other elevator to whatever floor you’re headed to. Bypasses the lobby completely from ground floor

-Pillows were stained on first entry so had them swap them out

-Valet parking: $72 per night, in and out privileges. Convenient but def expensive

-My biggest gripe is the lack of dining availability. They partner with Chase and offer a $100 food and beverage credit and not offer all day dining or even lunch. Their onsite restaurant, La Boucherie is open for breakfast and dinner only, the lobby bar opens at 4pm (after our 4pm check-out), the Dive Bar was closed on Monday. The in-room dining ends at 1030/1130 MF/SS, and resumed at 5pm. And no late-night in-room dining (ends at 10pm)

-They charge a $39 + tax daily facility fee and offer $25 food and beverage credit but for dinner only. Unfortunately we were in town for an event that went from 3pm to later in the evening both nights so def unable to use that, and this was prepaid through Chase The Edit

-Also did not enjoy their kimchi risotto, needs a heartier protein

We read reviews about this place but wanted to give them a chance, and while it’s a beautiful grounds with bougie touches and high-end amenities, the lack of dining availability and the difficulty in using the Chase Edit credits is a little annoying. All in all a good experience, but Samy really made up for it to ensure we were getting the most from our stay so she def left a positive impression. Very upscale but any credits are only applied to subtotals (not tip and gratuity which they apply an automatic 18% for everything, including drinks at the bar).

2026-07-15 via Tripadvisor
E
Elodie family_with_children be
9
Super séjour
Pros:

Superbe hôtel, belle chambre. Vue magnifique.
Belle piscine

Cons:

Petit déjeuner à la carte. Dommage et assez cher.

2026-07-15 via Nuitee
V
Vonzell solo_traveller us
10
2026-07-15 via Nuitee
P
P5538KQjohnm Business
10
Oasis after a long trip
Pros:

Beautiful property and wonderful staff. Brianna at front desk was amazing and very professional.

2026-07-14 via Tripadvisor