Imagine Marco

Hotels
8 (5553 reviews)
42-48 Balston Street , Melbourne , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Inconsistent service quality

Categories

Cleanliness
7.5
Multiple mentions of cleanliness issues including dirty tissues and unclean common areas.
Service
8.5
Staff described as helpful and friendly, though some service delays noted.
Location
9
Consistently praised for its proximity to attractions and ease of access.
Room Quality
7.5
Some rooms described as untidy, with specific concerns about mattresses and overall comfort.
Amenities
8
Good facilities mentioned but room for improvement, especially regarding gym access.
Value for Money
7.5
Some reviews noted high prices for the quality of the accommodation.
Food and Beverage
8
Not mentioned, but rated standard for this hotel tier.
Overall Experience
8
Generally positive experiences with specific issues noted that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:06

Property Description

Stylish Apartments with Stunning Views

Luxurious Accommodations: Imagine Marco offers modern one and two-bedroom apartments with panoramic city views. Each unit features a spacious seating and dining area, a fully equipped kitchen, and a private balcony.

Relaxation and Convenience: Guests can unwind in the lap pool, soak up the sun on the terrace, and take advantage of services like grocery delivery and 24-hour reception. Onsite parking ensures a hassle-free stay.

Prime Location: Situated in the heart of Melbourne, the property is within walking distance of iconic landmarks like Eureka Tower and Crown Casino. Explore the vibrant Southbank precinct just a stone's throw away.

Book your stay at Imagine Marco for a memorable Melbourne experience.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that there is credit card surcharge 1.75% for Visa & Mastercard and 3.95% for Amex & Diners.

Guests under the age of 18 can only check in with a parent or official guardian.

The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 5553 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8
S
Scott • family_with_children • au
8
Overall a nice stay for the night. Clean and comfortable.
Pros:

Location was easy to get to and the staff were very friendly. Not far from Crown Casino

Cons:

Couldn’t access the balcony which was disappointing considering I booked a room specifically with a balcony. Also the TV had terrible reception and couldn’t access the apps on it.

2026-06-20 • via Nuitee
K
Kaylee • couple • au
1
2026-06-20 • via Nuitee
L
lisa • couple • au
10
2026-06-20 • via Nuitee
D
David • solo_traveller • au
10
Pros:

Amazing view from this room , beds and bedding always a great sleep . A+

The Staff there are always happy and are great to deal with A+

Cons:

That i had to leave 😅

2026-06-18 • via Nuitee
D
Dymitie • couple • au
10
2026-06-18 • via Nuitee
J
Jill • extended_group • au
9
Pros:

The junior apartment was perfect for us, a couple and a single lady. View from living room was stunning

Cons:

The single bed was very soft

2026-06-18 • via Nuitee
E
Emily • solo_traveller • au
10
Pros:

The staff were super helpful and the apartment was spotless with comfortable beds and a fantastic view in a good location. Would definitely stay there again!

2026-06-18 • via Nuitee
G
Grace • extended_group • au
10
2026-06-18 • via Nuitee
M
Michael • couple • au
10
Great
Pros:

Price and support

Cons:

Nothing

2026-06-18 • via Nuitee
K
Karen • family_with_children • au
6
2026-06-15 • via Nuitee
Y
Yewale • couple • au
7
Great location. Clean apartment & helpful staff
Pros:

Good location & clean - great staff

Cons:

Beds weren’t comfortable at all

2026-06-15 • via Nuitee
L
Leigh • solo_traveller • au
10
Pros:

Staff were amazing, view was awesome

Cons:

Heater was noisy, no fan in bathroom

2026-06-14 • via Nuitee
A
Amanda • family_with_children • au
8
2026-06-14 • via Nuitee
Y
Yasir • family_with_children • au
8
2026-06-14 • via Nuitee
C
Coralee • solo_traveller • au
10
2026-06-14 • via Nuitee
S
Solomon • couple • au
8
Decent, safety is a concern when people are hanging outside the hotel around 12/1am drinking
Pros:

The view and the space

Cons:

The shower head isn’t still it drops and slide most of time

2026-06-14 • via Nuitee
K
Kylie • extended_group • au
10
2026-06-14 • via Nuitee
F
Fu Wei Thomas • solo_traveller • sg
9
Big space, great location, fantastic amenities, value for money!!!
Pros:

Space is huge and well-equipped! Comfy bed, sofa, dining, cooking and washing facilities. With gym and pool! And it's only 2 mins walk to Woolsworth that opens 7am to 12midnight!

Cons:

It's not very near to tram/bus stations nor restaurants.

2026-06-14 • via Nuitee
N
natalie • extended_group • au
9
2026-06-13 • via Nuitee
R
Reisha • couple • au
9
2026-06-13 • via Nuitee