Hotel Villas San Ignacio

Hotels
6.6 (43 reviews)
NORTE CON AVENIDA 45 calle 14 playa del carmen, quintana roo , Playa del Carmen , mx

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Amenities
Service
Cons:
Room Quality
Location

Categories

Cleanliness
8.15
Es cómodo y muy limpio.
Service
7.15
El personal es muy amable.
Location
6.15
Standard quality for this hotel tier.
Room Quality
5.15
Las fotos no tienen nada que ver con el hotel y se recibió una cama extra grande en vez de dos camas.
Amenities
7.15
Tiene muy buenas instalaciones.
Value for Money
6.15
Standard quality for this hotel tier.
Food and Beverage
6.15
Standard quality for this hotel tier.
Overall Experience
6.75
Average of the sentiments conveyed in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:53

Property Description

Convenient Location
Modern Amenities
Nearby Attractions

Plan your perfect getaway at Hotel VSI in Playa del Carmen. With its convenient location, modern amenities, and close proximity to popular attractions, your stay is sure to be unforgettable. Book your room now and experience the best of Playa del Carmen with us.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 43 reviews
Cleanliness: 8.15
Service: 7.15
Location: 6.15
Room Quality: 5.15
Amenities: 7.15
Value for Money: 6.15
Food and Beverage: 6.15
Overall Experience: 6.75
B
Benavides solo_traveller mx
8
2026-07-02 via Nuitee
J
Juárez solo_traveller mx
10
Pros:

Muy buen servicio del personal

Cons:

Todo muy bien y la solución del personal

2026-06-29 via Nuitee
J
Jose Luis solo_traveller mx
8
2026-06-22 via Nuitee
O
Omar solo_traveller mx
10
Pros:

La ubicación

Cons:

Todo bien

2026-06-11 via Nuitee
O
Omar solo_traveller mx
10
Pros:

La ubicación

Cons:

Todo muy bien

2026-06-10 via Nuitee
O
Omar solo_traveller mx
10
Pros:

La ubicación

Cons:

Todo bien

2026-06-10 via Nuitee
J
Juan Josue couple mx
8
2026-05-18 via Nuitee
M
Madeleine Liesa solo_traveller mx
7
2026-05-13 via Nuitee
K
Kouri solo_traveller ca
8
2026-05-08 via Nuitee
G
Giovanna solo_traveller ch
10
2026-04-19 via Nuitee
O
Omar couple mx
10
Agua caliente
Pros:

La ubicación

Cons:

Que tardo en salir el agua caliente.

2026-03-23 via Nuitee
P
Paola extended_group mx
1
pésima
Pros:

nada

Cons:

las fotos no tienen nada que ver con el hotel, esta en muy mal estado de mantenimiento, no hay vistas de nada, se pidio habitación con dos camas y me dieron con una cama extra grande

2026-01-19 via Nuitee
K
karla extended_group it
8
2026-01-12 via Nuitee
J
Jacqueline extended_group mx
10
Pros:

El personal es muy amable y flexible fue muy Cómodo, además de estar cerca de todo.

2026-01-09 via Nuitee
A
Andrea solo_traveller mx
10
Si volvería
Pros:

La habitación muy cómoda! Cama grande cuenta con aire acondicionado, televisión, agua caliente, hay una alberca, y el recepcionista fue muy amable

2026-01-06 via Nuitee
A
Alise couple mx
10
2025-12-20 via Nuitee
A
Andy Galarza couple mx
8
Cons:

La alberca no se veía muy limpia :(

2025-12-11 via Nuitee
C
Chable Perez family_with_children mx
10
Pros:

Es cómodo muy limpio y tiene muy buenas instalaciones y el personal muy amable

2025-11-26 via Nuitee
D
Desiree young couple us
7
Good
2025-02-09 via Nuitee
M
Ma solo traveller hk
3
Poor
Pros:

quite

Cons:

The toilet has a very unpleasant smell, there is no hot or even warm water, and I have reported this to the staff many times. The solution she provided after checking was to let me have hot water for 5 minutes, but even after letting it run for 15 minutes, the water was still cold. The shower drain is also blocked, making it impossible to take a shower. The water flow in the sink is very weak. The ceiling fan in the room is broken, and what's even more terrifying is that there are small cockroaches in the room, which I found near the bedside and on the floor. I do not recommend staying here!

2025-02-04 via Nuitee