Royal Ushaka

Hotels
6.2 (1020 reviews)
52 Folkestone Road , Durban , za

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Lack of water
Dirty amenities
Poor service attitude

Categories

Cleanliness
5.19
Mixed sentiments on cleanliness; some guests reported cleanliness but others noted issues like dirty towels and rooms.
Service
6.66
Standard service with some complaints regarding staff attitude and response.
Location
7.2
Location is away from the city center, providing a peaceful environment but with limited amenities nearby.
Room Quality
6.15
Rooms were clean but had issues such as uncomfortable beds and broken charging points.
Amenities
5.68
Amenities were lacking; several complaints regarding pool cleanliness and limited resources.
Value for Money
6.14
Some guests feel it does not provide good value due to numerous complaints about basic services.
Food and Beverage
6.19
No breakfast and limited food options noted; this may affect guest satisfaction.
Overall Experience
6.36
Overall experience is balanced with positive aspects overshadowed by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:04

Property Description

Luxurious Accommodation

Discover the epitome of comfort at Royal Ushaka, situated in Rossburgh, Durban South, just a short stroll from Southway Mall. Indulge in the air-conditioned rooms equipped with satellite TV, en-suite bathrooms, and tea/coffee facilities for a relaxing stay.

Convenient Amenities

Unwind by the outdoor pool or make use of the meeting facilities and shared lounge during your stay. Benefit from complimentary WiFi, free parking, and easy access to nearby attractions like South Beach, uShaka Marine World, and Durban Central.

Ideal Location

With a prime location only 30 minutes from King Shaka International Airport, Royal Ushaka offers convenience and luxury in one. Book now to experience a memorable stay in Durban.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.2
Based on 1020 reviews
Cleanliness: 5.19
Service: 6.66
Location: 7.2
Room Quality: 6.15
Amenities: 5.68
Value for Money: 6.14
Food and Beverage: 6.19
Overall Experience: 6.36
N
Nomfundo • couple • za
5
2026-05-27 • via Nuitee
T
Tholakele • couple • za
1
2026-05-25 • via Nuitee
N
Nhlebela • couple • za
10
For the price we paid it exceeded our expectations.
Pros:

It was close to shops and good service.

Cons:

The other guests were noisy. We could have appreciated to at least have gotten 4 pillows because some of us sleep better using 2 pillows at the same time. The air-conditioning made noise if opened.

2026-05-23 • via Nuitee
A
Amanda • couple • za
1
2026-05-22 • via Nuitee
P
Phillipine • solo_traveller • za
1
Pros:

I didn't like anything the place was different from what they show on internet n I didn't even sleep there, I also tried to cancel my booking and you booking.com refused to pay me back my refund

Cons:

Everything about that place if you get a chance just go n see that what they advertise on internet is not what is in there

2026-05-21 • via Nuitee
S
Sakhe • couple • za
10
Best booking of 2026 so far
Pros:

Has amazing features, pool, microwave, tv etc

Cons:

Nothing

2026-05-21 • via Nuitee
L
Lucia • solo_traveller • za
6
2026-05-21 • via Nuitee
N
Ntokozo • family_with_children • za
6
2026-05-20 • via Nuitee
W
William • couple • za
9
2026-05-20 • via Nuitee
T
Thobile • solo_traveller • za
1
They advertise false information
Pros:

Nothing

Cons:

Steps
Attitude from the staff
It's dirty
Not allowed to talk on a passage and dinning area
Swimming pool is dirty
No breakfast and not allowed to do self catering
Not allowed to do pyjama party in a room

2026-05-18 • via Nuitee
N
nnu • solo_traveller • za
10
Pros:

The staff

Cons:

Noise

2026-05-17 • via Nuitee
N
Nonhlanhla • couple • za
5
Pros:

Cleanliness

Cons:

WIFI was not working, TV boring

2026-05-14 • via Nuitee
M
Mohlakoana • solo_traveller • za
2
2026-05-11 • via Nuitee
K
Karmen • solo_traveller • za
10
2026-05-10 • via Nuitee
S
Shenade • family_with_children • za
9
Pros:

It was a comfortable stay and it was shocking that such a nice comfortable place was incredibly cheap. Definitely enjoyed my stay and I will definitely be going there more often. The staff was so friendly as well and the place was so clean...

Cons:

I didn't have an issue with anything.

2026-05-09 • via Nuitee
P
panana • solo_traveller • za
10
2026-05-08 • via Nuitee
D
Dlela • family_with_children • za
10
2026-05-07 • via Nuitee
B
buhle • couple • za
7
2026-05-05 • via Nuitee
T
Tibuyile • family_with_children • za
9
Very Quiet and clean, but can you guys update on your bio the fact that you don’t have an elevator for senior citizens,
2026-05-05 • via Nuitee
N
Nokuphila • couple • za
10
2026-05-05 • via Nuitee