Royal Ushaka

Hotels
6.2 (1051 reviews)
52 Folkestone Road , Durban , za

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Lack of water
Dirty amenities
Poor service attitude

Categories

Cleanliness
5.19
Mixed sentiments on cleanliness; some guests reported cleanliness but others noted issues like dirty towels and rooms.
Service
6.66
Standard service with some complaints regarding staff attitude and response.
Location
7.2
Location is away from the city center, providing a peaceful environment but with limited amenities nearby.
Room Quality
6.15
Rooms were clean but had issues such as uncomfortable beds and broken charging points.
Amenities
5.68
Amenities were lacking; several complaints regarding pool cleanliness and limited resources.
Value for Money
6.14
Some guests feel it does not provide good value due to numerous complaints about basic services.
Food and Beverage
6.19
No breakfast and limited food options noted; this may affect guest satisfaction.
Overall Experience
6.36
Overall experience is balanced with positive aspects overshadowed by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:04

Property Description

Luxurious Accommodation

Discover the epitome of comfort at Royal Ushaka, situated in Rossburgh, Durban South, just a short stroll from Southway Mall. Indulge in the air-conditioned rooms equipped with satellite TV, en-suite bathrooms, and tea/coffee facilities for a relaxing stay.

Convenient Amenities

Unwind by the outdoor pool or make use of the meeting facilities and shared lounge during your stay. Benefit from complimentary WiFi, free parking, and easy access to nearby attractions like South Beach, uShaka Marine World, and Durban Central.

Ideal Location

With a prime location only 30 minutes from King Shaka International Airport, Royal Ushaka offers convenience and luxury in one. Book now to experience a memorable stay in Durban.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.2
Based on 1051 reviews
Cleanliness: 5.19
Service: 6.66
Location: 7.2
Room Quality: 6.15
Amenities: 5.68
Value for Money: 6.14
Food and Beverage: 6.19
Overall Experience: 6.36
A
Asanda • solo_traveller • za
10
2026-06-27 • via Nuitee
M
Mpho • solo_traveller • za
7
2026-06-24 • via Nuitee
N
Nokwanda • couple • za
4
2026-06-20 • via Nuitee
G
Gilmour • solo_traveller • za
8
It was a budget-stay facility and it was good value for money
Pros:

I found the room in a clean condition

Cons:

The noise in the hallways.

2026-06-20 • via Nuitee
M
Mlangeni • solo_traveller • sz
7
2026-06-20 • via Nuitee
J
Joy❤️ • solo_traveller • za
8
2026-06-19 • via Nuitee
P
Prendree • couple • za
1
2026-06-18 • via Nuitee
L
Lesego • solo_traveller • za
2
2026-06-17 • via Nuitee
L
Lucky • solo_traveller • za
8
2026-06-16 • via Nuitee
M
Makajane • solo_traveller • za
3
The horror of Royal Ushaka
Pros:

Proximity to the shops.

Cons:

Not user friendly for immobile persons.

2026-06-16 • via Nuitee
A
Abigail • solo_traveller • za
5
Pros:

The area and the quietness very peaceful.

Cons:

Nothing bad just that theres hardly any hot water.

2026-06-16 • via Nuitee
P
Petronella • solo_traveller • za
1
Worst experience ever
Pros:

Convenient grocery shopping 1km away

Cons:

My Comrades Marathon weekend was completely ruined by this accommodation.

The entrance and overall condition of the property were disappointing. The towels were old, dry, and worn out. We were only given one towel and were told that two adults would have to share it, which is unacceptable.

The property is advertised as self-catering, yet there were no plates, cutlery, or basic kitchen amenities available, making it impossible to prepare meals. The furniture was also in poor condition, with an old chair that had threads coming out.

The room was not soundproof at all. There was constant noise from people downstairs, making it very difficult to sleep and properly rest before and after the race.

I checked out at night and was never informed that keys needed to be left at reception when leaving the property for room cleaning. This lack of communication added to an already frustrating experience.

Overall, the accommodation made what should have been an enjoyable Comrades Marathon weekend very unpleasant. For a weekend as important as Comrades Marathon, comfort, rest, and basic amenities are essential.Unfortunately, I will not be returning.

2026-06-15 • via Nuitee
S
Sphokazi • couple • za
10
2026-06-13 • via Nuitee
S
Shange • solo_traveller • za
7
2026-06-13 • via Nuitee
M
Moses • solo_traveller • za
7
2026-06-12 • via Nuitee
B
Brian • solo_traveller • za
8
2026-06-11 • via Nuitee
L
luwata • solo_traveller • za
10
Pros:

All

Cons:

Nothing

2026-06-10 • via Nuitee
N
Nkanyiso • couple • za
10
2026-06-09 • via Nuitee
N
Ntombi • solo_traveller • za
6
2026-06-07 • via Nuitee
T
Thobeka • couple • za
1
Pros:

Nothing was interesting
No hygiene
Bedding was dirty and smelly I couldn't sleep properly actually it was a terrible night
No bath towels
Stains in sheets

Cons:

Bedding
Service

2026-06-04 • via Nuitee