Royal Ushaka

Hotels
6.2 (1117 reviews)
52 Folkestone Road , Durban , ZA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Lack of water
Dirty amenities
Poor service attitude

Categories

Cleanliness
5.19
Mixed sentiments on cleanliness; some guests reported cleanliness but others noted issues like dirty towels and rooms.
Service
6.66
Standard service with some complaints regarding staff attitude and response.
Location
7.2
Location is away from the city center, providing a peaceful environment but with limited amenities nearby.
Room Quality
6.15
Rooms were clean but had issues such as uncomfortable beds and broken charging points.
Amenities
5.68
Amenities were lacking; several complaints regarding pool cleanliness and limited resources.
Value for Money
6.14
Some guests feel it does not provide good value due to numerous complaints about basic services.
Food and Beverage
6.19
No breakfast and limited food options noted; this may affect guest satisfaction.
Overall Experience
6.36
Overall experience is balanced with positive aspects overshadowed by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:04

Property Description

Luxurious Accommodation

Discover the epitome of comfort at Royal Ushaka, situated in Rossburgh, Durban South, just a short stroll from Southway Mall. Indulge in the air-conditioned rooms equipped with satellite TV, en-suite bathrooms, and tea/coffee facilities for a relaxing stay.

Convenient Amenities

Unwind by the outdoor pool or make use of the meeting facilities and shared lounge during your stay. Benefit from complimentary WiFi, free parking, and easy access to nearby attractions like South Beach, uShaka Marine World, and Durban Central.

Ideal Location

With a prime location only 30 minutes from King Shaka International Airport, Royal Ushaka offers convenience and luxury in one. Book now to experience a memorable stay in Durban.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

6.2
Based on 1117 reviews
Cleanliness: 5.19
Service: 6.66
Location: 7.2
Room Quality: 6.15
Amenities: 5.68
Value for Money: 6.14
Food and Beverage: 6.19
Overall Experience: 6.36
M
Mabutho • family_with_children • za
10
Pros:

Peace

Cons:

No DSTV

2026-10-22 • via Nuitee
N
Nokuthula • solo_traveller • za
2
Unpleasant, I didn't enjoy it at all
Pros:

The bathroom was clean and spacious especially the shower wasn't a tight squeeze like others I've seen. The water was actually heated.

Cons:

When checking ini was not informed that I had to leave the room key when I stepped out for the day and as such they didn't clean my room because I had gone the whole day with the key.

In my room the drinking glass had a Crack and I had to request for a kettle because there wasn't one un the room and the teaspoon was an old KFC teaspoon.

On my way up to my room there is a storage area that had a broom and some swept up dirt peaking through and I saw at least 2 cockroaches in my room.

2026-10-21 • via Nuitee
M
Maanoge • family_with_children • za
7
Pros:

The price is good, but there was no spoon to mix tea, and there were no remote controls for TV and Air conditioner.

Cons:

Limited breakfast ingredients and no direction to complex. The bathroom needs an upgrade, especially the toilet system.

2026-10-20 • via Nuitee
M
Mahlangu • solo_traveller • za
9
2026-10-16 • via Nuitee
Y
Yamkela • extended_group • za
6
The way the receptionist welcomed us gave the place a wrong impression
Pros:

Their location is nice, the rooms are clean.

Cons:

The receptionist was not friendly and did not help us at all. She was so rude. The TV on the rooms were not working at all.

2026-10-15 • via Nuitee
M
Madlala • couple • za
2
2026-10-14 • via Nuitee
M
Mudau • solo_traveller • za
10
2026-10-14 • via Nuitee
N
nomvula • family_with_children • za
7
2026-10-12 • via Nuitee
W
Warah • solo_traveller • za
5
Cons:

Air conditioner not working
Tv not working

2026-10-12 • via Nuitee
Z
Zimakazi Nomvo • couple • za
6
2026-10-12 • via Nuitee
N
Nathi • couple • za
7
Pros:

Room rate is good. Not far from the Bluff beaches,

Cons:

No fridge nor microwave in the room. Reception staff sometimes not available when needed. No lift. Tricky to find the place if driving without a GPS.

2026-10-11 • via Nuitee
M
Mlungisi • solo_traveller • za
10
2026-10-10 • via Nuitee
A
Adora • solo_traveller • za
8
2026-10-10 • via Nuitee
Z
Zamokuhle • couple • za
1
2026-10-09 • via Nuitee
P
Petzer • couple • za
8
2026-10-08 • via Nuitee
T
Tumelo • couple • za
8
Pros:

I loved almost everything but they should upgrade their TV

Cons:

They should upgrade their TV

2026-10-08 • via Nuitee
S
Soulonge • solo_traveller • za
5
2026-10-08 • via Nuitee
A
Abdul ganey • couple • za
10
2026-09-19 • via Nuitee
L
Londeka • couple • za
3
Bad
Pros:

When we entered it was not clean, the sheet was up side down, not clean

Cons:

Nothing

2026-09-16 • via Nuitee
B
Buthelezi • solo_traveller • za
1
Pros:

Nothing

Cons:

The water was cold and TV didn't play also the the patter for plus don't work

2026-09-16 • via Nuitee