Thong's Inn Hotel Kualanamu

Hotels
8.1 (721 reviews)
Jl. Pasar V Kebun Kelapa, Kualanamu. Kecamatan Beringin Lubuk Pakam - Deli Serdang , Medan , ID
+62 812-1211-1081

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Nice pool
Cons:
Unclean rooms
Slow food service
No hot water

Categories

Cleanliness
7.23
Several reviews mention unclean showers and a generally below standard cleanliness level.
Service
8.7
Many reviews highlight friendly staff and good service despite some slow food service.
Location
9.24
Close proximity to the airport and convenience of free transport to airport noted positively.
Room Quality
7.69
Some reports of thin walls and unclean rooms affect the score, but overall average comfort.
Amenities
8.22
Amenities like the pool and free shuttle service are frequently praised.
Value for Money
8.18
Mixed feedback regarding prices, but some rooms considered good value for the services provided.
Food and Beverage
7.23
Food service was slow and breakfast offerings were considered lacking by multiple guests.
Overall Experience
8.3
Overall experience is viewed positively despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:29

Property Description

Convenient Location
Located just 6 km from Kualanamu International Airport, Thong's Inn Hotel Kualanamu offers a hassle-free stay with free airport transfers for guests.

Comfortable Accommodation
Each room is equipped with a flat-screen TV, private bathroom, and some units even feature a cozy seating area, terrace, or balcony for relaxation.

Great Amenities
Guests can enjoy complimentary WiFi, on-site restaurant, and free private parking during their stay. The 24-hour front desk ensures that all needs are met promptly.

Experience convenience and comfort at Thong's Inn Hotel Kualanamu. Book now for a memorable stay!

Important information:

Conveniently located near Kualanamu International Airport (KNO), Thong's Inn is the perfect transit hotel for both business travelers and tourists. Whether you're here for a quick layover or a longer stay, we provide a relaxing and comfortable experience with a variety of amenities to make your journey seamless.

Enjoy complimentary Wi-Fi throughout the hotel, take a dip in our refreshing swimming pool, let the kids have fun at our playground, or unwind with a drink at our cozy café.

Our Hotel provide Airport Shuttle Transfer to the Kualanamu International Airport, which is 15 minutes away from the airport. Whether for pick-up or sending you off to the Airport, we'll be gladly to fulfill your request! Additional charge will be required for the shuttle.

With spacious rooms, friendly service, and a prime location just minutes from the airport, Thong's Inn is your ultimate choice for comfort, convenience, and great value.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property is located in a pedestrian-only zone.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 721 reviews
Cleanliness: 7.23
Service: 8.7
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 8.3
C
Cas • extended_group • nl
1
2026-09-19 • via Nuitee
J
Jelle • solo_traveller • nl
8
Pros:

Goede hotelkamers met een goed bed.

Cons:

Het restaurant bij het zwembad was niet sfeervol.

2026-09-19 • via Nuitee
A
Angelina • solo_traveller • nl
10
Pros:

De schoonheid van de tuinen, de ruimtelijk opgezette huisjes

Cons:

Dat ik maar 1 nachtje kon blijven

2026-09-18 • via Nuitee
C
Christina • couple • dk
7
2026-09-18 • via Nuitee
W
Wesley • couple • nl
10
2026-09-18 • via Nuitee
S
silvia • couple • es
10
Preciosos jardines e instalaciones
Pros:

Un lugar con jardines preciosos, piscina grande y restauración cercana. La habitación cómoda y limpia y la ubicación maravillosa si quieres estar cerca del aeropuerto. El servicio de shuttle funciona muy bien por 50k por habitación.

Cons:

El único pero que podría poner es que la carta de los restaurantes no ofrecían casi nada de la comida que tenían anunciada o por lo menos ninguna de las cosas que pedimos nosotros. Nos paso tanto en la comida como en la cena

2026-09-17 • via Nuitee
D
Dennis • couple • de
10
Sehr gute Unterkunft mit Flughafentransfer
Pros:

Super Unterkunft für einen kurzen Aufenthalt nach dem Flug nach Medan. Abholung vom Flughafen lief reibeungslos! Unterkunft ist sauber und Frühstück war ebenfalls gut.

2026-09-17 • via Nuitee
P
Perle • couple • fr
9
2026-09-16 • via Nuitee
D
Danielle • couple • ca
6
2026-09-15 • via Nuitee
J
Jesper • solo_traveller • nl
8
Cons:

Bed didnt feel clean to me

2026-09-14 • via Nuitee
A
Audrey • solo_traveller • fr
7
Pros:

Pratique pour loger à côté de l’aéroport.

Cons:

L’atmosphère était un peu étrangère, il y avait des dessins de partout sur les murs, on nous demande un caution mais draps déjà sales et murs en piteux état.

2026-09-12 • via Nuitee
M
Maurits • solo_traveller • nl
6
2026-09-09 • via Nuitee
M
Mathias • solo_traveller • nl
9
Pros:

Was top!

Cons:

Weinig tot niks

2026-09-09 • via Nuitee
C
Charlotte • couple • fr
8
Très agréable pause entre deux avions.
Pros:

L’emplacement, l’ambiance, la gentillesse du personnel, la taille de la chambre et le calme.

Cons:

La salle de bains n’était pas très propre car l’évacuation marchait mal.

2026-09-08 • via Nuitee
A
Angelina • solo_traveller • nl
10
Pros:

De kamers, de tuinen en t heerlijke zwembad

Cons:

Niks

2026-09-08 • via Nuitee
C
Chloé • extended_group • fr
2
Passer votre chemin
Pros:

L'emplacement proche de l'aéroport

Cons:

Chambre assez spacieuse mais sale.
Les repas proposés au restaurant de l'hôtel ne sont pas du tout à la hauteur, très limite. De plus le personnel ne connaît pas les plats, étant allergique au crustacés et fruits de mer, ne savait pas me répondre, riait juste. On avait l'impression que les aliments dans l'assiette était passé...
Le personnel est faux, fasse à vous tout souriant, au moment de partir et de régler le reste, essaie de vous trouver des problèmes pour augmenter l'addition...

2026-09-08 • via Nuitee
B
Barak • solo_traveller • il
7
ok but not more
Pros:

comfy bed
nice pool

Cons:

unclear signage
lot's of mosquitos
staff not so attentive
airport shuttle not so often

2026-09-07 • via Nuitee
S
Shaikh • solo_traveller • us
10
2026-09-07 • via Nuitee
S
Stanley • solo_traveller • nl
7
2026-09-07 • via Nuitee
S
Susan • solo_traveller • de
7
2026-09-06 • via Nuitee