Whakatane Hotel

Hotels
7.1 (681 reviews)
79 The Strand , Whakatane , nz

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Restaurant
Laundry
Luggage storage
Bar
Tour desk
Sun terrace
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room quality needs improvement
Poor amenities

Categories

Cleanliness
5.43
The kitchen was very dirty, and towels not changed.
Service
8.4
Staff were very friendly and approachable.
Location
8.94
Location was central and perfect for amenities.
Room Quality
6.39
Rooms were clean but very worn and in need of renovation.
Amenities
5.92
Shower facilities were disgraceful and several items were missing.
Value for Money
7.38
You get what you pay for, and it was good value.
Food and Beverage
7.43
The pub downstairs was nice.
Overall Experience
6.9
Overall, it was a fair experience with positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:33

Property Description

Central Location & Nearby Attractions
Whakatane Hotel, centrally situated in Whakatane CBD, offers easy access to various attractions including White Island Tour Boats and Ohope Beach.

Dining Options & On-Site Bar
Guests can enjoy a range of dining choices within walking distance, and indulge in delicious meals at the on-site Irish bar, known for its all-day breakfast.

Convenience & Tour Assistance
With free WiFi, guest laundry facilities, and a helpful tour desk, Whakatane Hotel ensures a comfortable stay and seamless booking of local attractions.

Book now to experience convenience and comfort at Whakatane Hotel.

Important information:

Please note the hotel rooms are directly above the nightclub and directly across the road from 2 local bars. There is excessive noise on Friday and Saturday nights especially from 22:00 until 2:30.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WHK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 681 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.94
Room Quality: 6.39
Amenities: 5.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 6.9
H
Hannah solo_traveller gb
9
Pros:

Location was great. Room very basic but livable for the 2 nights we were there

Cons:

Bed and pillows were very uncomfortable

2026-06-19 via Nuitee
J
John extended_group nz
6
2026-06-18 via Nuitee
N
Nikora couple nz
8
All goods
Pros:

In the middle of town so it was close to get to anywhere

Cons:

The bathroom could’ve done with a wipe down especially the shower. The wallpaper is peeling. But it is comfortable and the staff were great.

2026-06-07 via Nuitee
M
Matthew solo_traveller nz
8
2026-06-06 via Nuitee
S
sheryl solo_traveller nz
5
Pros:

Location,mattress, staff,warmth,food

Cons:

Decor,dark,1 electrical outlet in room

2026-05-27 via Nuitee
W
Wihapi-Kara solo_traveller nz
8
2026-05-25 via Nuitee
A
Atene solo_traveller nz
7
2026-05-24 via Nuitee
J
Jason solo_traveller nz
10
2026-05-23 via Nuitee
J
Jason solo_traveller nz
10
2026-05-23 via Nuitee
R
Rehara extended_group nz
5
Cons:

I was having a shower owner of the motel come to my shower looking thru the window shower I told her to go away she wouldn’t go away I was so so upset she creep me out

2026-05-23 via Nuitee
M
Mangere solo_traveller nz
3
Pros:

Host lied that there was no single room until I booked on booking.com. not worth 75$ for single room. Too old .

2026-05-21 via Nuitee
T
Tj solo_traveller nz
10
Pros:

The staff

Cons:

Location

2026-05-17 via Nuitee
T
Tea extended_group nz
5
Cheap and cheerful stay! I'm grateful we were able to book last minute. Very friendly place :)
Pros:

Perfect location for a graduation we were attending right in the middle of town. The room we had was for 4pax (3adults and 1 child) and consisted of 2 single beds and a bunk (lower bunk was a double and top bunk was a single). The room itself was huge and we loved looking out the window to the street below. There is a bar across the road but they were not loud at all and I think they closed down around midnight or just after - you could barely hear anything if you have the windows closed. Location of room was great as we were not too far from the bathroom (outdated but the hot water was the best once it was up and running) and communal kitchen (plenty of space to cook and eat and hang out).

Cons:

I slept on the single bed and me and my other friend could feel the springs through the mattress! The key to being comfortable was to lay in one spot and not move the whole night lol

2026-05-06 via Nuitee
E
Eseta extended_group nz
7
Happy we got the last accommodation online for this area
Pros:

Location was good for our group

Cons:

Handy for us all

2026-05-05 via Nuitee
L
Lisa solo_traveller nz
4
Pros:

That it was convenient for what I wanted

Cons:

Its an old establishment so it was musty and cold. No headboard, TV up closer to the ceiling couldn't watch it (even with my glasses on) no Netflix available. Had to climb over the bath to have a shower and there was barely any room to sit when going to the toilet. Plus no tea, coffee available. I know I pay for what I get but this was very disappointing. Bloody staff member needs work on her customer service 🙄

2026-05-02 via Nuitee
S
Semisi couple nz
6
Pros:

Location

Cons:

No elevator, no private parking, door was hard to lock

2026-05-02 via Nuitee
N
Nishanth solo_traveller nz
8
Pros:

I appreciate Jannie for letting me check in an hour late. Thank you.

2026-05-01 via Nuitee
D
Diane solo_traveller nz
3
2026-04-30 via Nuitee
H
Heather couple nz
2
Convenient but basic
Pros:

Bed.

Cons:

Kitchen - messy dishes left on bench. Floor in kitchen swimmg wth water after heavy rain. Smell of old oil in corridor. No stagf around to give key bk but place all open so left key in door. Walls very thin in bedrm- noise transfers easily

2026-04-24 via Nuitee
L
lisa solo_traveller nz
2
Cons:

No hot water at all for a shower...leaving it there!

2026-04-23 via Nuitee