Whakatane Hotel

Hotels
7.1 (689 reviews)
79 The Strand , Whakatane , NZ
+64 7 282 3058

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Restaurant
Laundry
Luggage storage
Bar
Tour desk
Sun terrace
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room quality needs improvement
Poor amenities

Categories

Cleanliness
5.43
The kitchen was very dirty, and towels not changed.
Service
8.4
Staff were very friendly and approachable.
Location
8.94
Location was central and perfect for amenities.
Room Quality
6.39
Rooms were clean but very worn and in need of renovation.
Amenities
5.92
Shower facilities were disgraceful and several items were missing.
Value for Money
7.38
You get what you pay for, and it was good value.
Food and Beverage
7.43
The pub downstairs was nice.
Overall Experience
6.9
Overall, it was a fair experience with positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:33

Property Description

Central Location & Nearby Attractions
Whakatane Hotel, centrally situated in Whakatane CBD, offers easy access to various attractions including White Island Tour Boats and Ohope Beach.

Dining Options & On-Site Bar
Guests can enjoy a range of dining choices within walking distance, and indulge in delicious meals at the on-site Irish bar, known for its all-day breakfast.

Convenience & Tour Assistance
With free WiFi, guest laundry facilities, and a helpful tour desk, Whakatane Hotel ensures a comfortable stay and seamless booking of local attractions.

Book now to experience convenience and comfort at Whakatane Hotel.

Important information:

Please note the hotel rooms are directly above the nightclub and directly across the road from 2 local bars. There is excessive noise on Friday and Saturday nights especially from 22:00 until 2:30.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WHK

Location

Guest Reviews

7.1
Based on 689 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.94
Room Quality: 6.39
Amenities: 5.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 6.9
R
RaoulMarinthe • extended_group • nz
8
2026-10-19 • via Nuitee
J
Jo • solo_traveller • nz
1
I got no sleep.
Pros:

Location

Cons:

Kitchen facilities. Broken microwave. Lights on all night. Noise with people talking during night.

2026-10-13 • via Nuitee
J
Jojo • solo_traveller • nz
7
Great Stay, Centre Town , Easy to Walk in town, lots of Parking
Pros:

Great Property Always stays in

Cons:

Kitchen is a Mess , After bew Owners its not that great i believe

2026-10-07 • via Nuitee
J
Jason • solo_traveller • nz
10
2026-10-07 • via Nuitee
A
ammeemma • solo_traveller • de
8
Pros:

All good, clean and central location. Good beds and big bathrooms

Cons:

Kitchen and cooking facilities quite old and not working well

2026-09-18 • via Nuitee
H
Harriett • family_with_children • au
8
All in all great stay especially price wise
Pros:

The meal at dinner was amazing.

Cons:

Cleanliness in kitchen

2026-09-12 • via Nuitee
S
Steve • solo_traveller • nz
8
Good
Pros:

You pay cheap so you get cheap all I can say
Didn't like where room was and wasn't given a choice to choose

Cons:

Oh old tools but I suppose you get what you pay for

2026-09-11 • via Nuitee
N
Nikora • couple • nz
8
Id stay again
Pros:

Central

Cons:

The showers need a good scrub and toilet paper replinished

2026-08-31 • via Nuitee
M
Mangere • solo_traveller • nz
8
Pros:

Good affordable room.

2026-08-20 • via Nuitee
L
lisa • solo_traveller • nz
1
2026-08-11 • via Nuitee
D
Darryl • solo_traveller • nz
1
2026-08-09 • via Nuitee
I
Insley • solo_traveller • nz
10
2026-08-06 • via Nuitee
R
Roy • solo_traveller • nz
10
Would be back when available
Pros:

Freedom

Cons:

Cold weather

2026-07-24 • via Nuitee
K
Kerry • solo_traveller • nz
6
My stay was all i needed for the night. Handy to everything
Pros:

The staff were helpful and friendly, location was good and could walk around town, waterfront.

Cons:

Was a bit noisy, the shared kitchen was messy and unclean. The power plug next to bed didnt work and no heater.

2026-07-20 • via Nuitee
S
Sue • solo_traveller • nz
8
.
Pros:

Room was fine and bed,

Cons:

noise of other guests talking,, cobwebby bathroom was not great,

2026-07-16 • via Nuitee
K
Kath • solo_traveller • nz
3
Pros:

Friendly staff . Bed was clean and comfortable

Cons:

In shared bathroom Toilet was dirty...bath matt mouldy...big cobwebs..nails in locks replacing proper knobs... couldn't lock ladies toilet door.... Very week shower pressure....minimal blankets in bedroom ....place is tired looking needs upgrading ... could do with curtain over glass in top of door to block out the light from the hallway...

2026-06-30 • via Nuitee
H
Hannah • solo_traveller • gb
9
Pros:

Location was great. Room very basic but livable for the 2 nights we were there

Cons:

Bed and pillows were very uncomfortable

2026-06-19 • via Nuitee
J
John • extended_group • nz
6
2026-06-18 • via Nuitee
N
Nikora • couple • nz
8
All goods
Pros:

In the middle of town so it was close to get to anywhere

Cons:

The bathroom could’ve done with a wipe down especially the shower. The wallpaper is peeling. But it is comfortable and the staff were great.

2026-06-07 • via Nuitee
M
Matthew • solo_traveller • nz
8
2026-06-06 • via Nuitee