Colony Inn Hotel

Hotels
7.2 (87 reviews)
AVENIDA 12 DE NOVIEMBRE 1-24 AVENIDA EL REY (DIAGONAL REDONDEL DE CUMANDA) , Ambato , ec

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Room service
Terrace
Family rooms
Fax/photocopying
Tour desk
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Value for Money
Service
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
5.2
Multiple reviews mentioned cleanliness issues, including dust and bad odors.
Service
8.2
Most staff were polite and helpful, although some instances of poor service were reported.
Location
8.7
The location was frequently praised as being near the bus station and central.
Room Quality
6.7
Concerns were raised about room sizes and odors, and a few rooms did not match the advertised images.
Amenities
7.2
Some amenities were available, but there were complaints about missing items like soap and toilet paper.
Value for Money
8.2
Several reviews noted the good quality for the price paid.
Food and Beverage
6.2
Breakfast service timing was a complaint, impacting overall satisfaction.
Overall Experience
7.2
The overall sentiment was mixed with both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:52

Property Description

Central Location in Ambato

Colony Inn Hotel, nestled in the heart of Ambato, offers a convenient stay for travelers looking to explore the city. The hotel's proximity to key attractions and the bustling city life makes it an ideal choice for both leisure and business travelers.

Comfortable Rooms and Exceptional Service

Each room at Colony Inn Hotel is thoughtfully designed for comfort, featuring modern amenities such as flat-screen TVs and city views. The 24-hour multilingual front desk staff ensures a seamless stay, providing assistance in English, Spanish, and Italian.

Convenient Facilities and Services

Guests can enjoy the convenience of a shared lounge, room service, terrace, free WiFi, and complimentary private parking during their stay. These added features enhance the overall experience, making Colony Inn Hotel a top choice in Ambato.

Experience comfort and convenience at Colony Inn Hotel. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 87 reviews
Cleanliness: 5.2
Service: 8.2
Location: 8.7
Room Quality: 6.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 6.2
Overall Experience: 7.2
A
Andreas • solo_traveller • de
8
2026-06-20 • via Nuitee
L
Legarda • solo_traveller • ec
4
Pros:

Nada

Cons:

En el parqueadero tienen un mensaje que dice que no se hacen responsables de nada es decir no es seguro
La habitación estaba re sucia al siguiente día la "limpiaron" pero seguía sucia
En el restaurante no limpiaban las mesas si era pasado el horario del desayuno asi que ocupe siempre una sucia

2026-06-19 • via Nuitee
C
charnoba • extended_group • ec
8
Placentero
Pros:

La atención y costos

2026-06-13 • via Nuitee
L
luis serna • solo_traveller • co
1
Pros:

Absolutamente nada

Cons:

La ubicación en maps no funciona , nos envío a una zona terrible, el personal descortés no pude si quiera registrarme y la app no dejo.cancelar la reserva

2026-06-09 • via Nuitee
M
Mauricio • solo_traveller • co
1
Horrible todo
Pros:

Nada

Cons:

La atención es pésima.
La dirección no coincide.

2026-06-09 • via Nuitee
L
Leon • solo_traveller • co
1
Cons:

Hice la reserva y cuando llegue allá me dijo una señora q no había habitación y le iba mostrar la reserva y me dijo q no había y ya me tocó ir a buscar con mis hijos y maletas y todo no le importo al hotel q fueran menores y la reserva por Booking

2026-05-14 • via Nuitee
L
Luis • solo_traveller • ec
8
Bien.
Pros:

Deben arreglar la grifería, seguro por uso o desgaste bota agua tanto en la ducha como en lavamanos. Al bañarme , moje todo el piso del baño, el sanitario todo!!!

Cons:

Las fugas de agua.

2026-05-08 • via Nuitee
R
Richard • solo_traveller • co
1
Decepcionado
Cons:

Decidieron cancelarme la reserva sin previo aviso, me informaron cuando llegué al hotel

2026-05-06 • via Nuitee
V
Víctor Manuel • solo_traveller • ec
3
Decepcionado
Pros:

No me gusto la habitación
Las
Sábanas. Y cobijas se
Veían y sentían sucias. Y viejas.
Además. D q la puerta. No se podía asegurar

Cons:

El desayuno un relajo completo
No pudieron manejar la situación de recibir a tanta gente

2026-05-05 • via Nuitee
G
Guaman • couple • ec
6
Ok
Pros:

Ok

Cons:

La habitación sin ventilacion

2026-05-04 • via Nuitee
R
Ribadeneira • solo_traveller • ec
10
2026-05-04 • via Nuitee
R
Rafael • couple • ec
10
2026-05-04 • via Nuitee
B
Borche • solo_traveller • ec
10
2026-04-24 • via Nuitee
C
Christián • solo_traveller • ec
1
Pros:

Nos negaron la reservación

2026-04-22 • via Nuitee
M
Melissa • solo_traveller • ec
10
2026-04-14 • via Nuitee
N
Natalia • solo_traveller • co
1
Pros:

Todo es viejo y huele a humedad

Cons:

Todo viejo

2026-04-10 • via Nuitee
C
Carlos • couple • co
1
Pros:

Nada porque no respetaron la reserva

Cons:

No respetan la reserva y eso que era entre semana

2026-04-08 • via Nuitee
J
José • couple • ec
9
2026-04-05 • via Nuitee
D
Diaz • couple • ec
3
DECEPCIÓN
Pros:

Lo único bueno no es que me gustó es el personal de recepción.

Cons:

Lamentablemente muy Lamentablemente, las habitaciones sucias, las sábanas sucias y llenas de cabellos, la alfombra del piso de la habitación un asco parecía que nunca las hubiesen aspirado y por último habitaciones pequeñas e incómodas, sin nada de luz del día.

2026-03-30 • via Nuitee
R
Rocio • extended_group • ec
4
No regresaría , al menos que me den una habitacion de mejor categoria
Pros:

La ubicacion, es estrategica y el Lobby

Cons:

Se escucha todo el ruido, la ropa de cama es vieja, la ducha muy pequeña, parece que hay dos calidades de habitación, la nuestra no buena

2026-03-24 • via Nuitee