Facilities

Full-service spa
Newspapers in lobby (surcharge)
Area shuttle (surcharge)
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Clean and spacious rooms

Categories

Cleanliness
9.89
Rooms are clean and spacious, enhancing the overall experience.
Service
10
The staff are incredibly friendly, attentive, and helpful throughout the stay.
Location
9.36
Great hotel away from the noise, with easy access to downtown.
Room Quality
9.5
Rooms are huge and beautifully presented, with great facilities.
Amenities
9.35
Excellent pool and bar facilities, great atmosphere.
Value for Money
9.38
Affordable rates for high-quality amenities and services.
Food and Beverage
9.34
Restaurant food is great; breakfast was especially praised.
Overall Experience
9.99
Reviews indicate a consistently amazing experience with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:58

Property Description

Discover a serene escape at Metta Residence & Spa, where comfort meets luxury in the heart of Siem Reap.

Relaxation Awaits
Indulge in our oasis of tranquility with a dedicated spa that offers rejuvenating massages, body treatments, and revitalizing facials, ensuring you leave feeling refreshed and renewed.

Endless Recreation
Enjoy our outdoor pool, or explore the area on our rental bicycles. With complimentary Wi-Fi and excellent concierge services, adventure in Siem Reap is just a heartbeat away.

Culinary Delights
Savor delectable dining options at our onsite restaurant, cozy café, or with 24-hour room service. Unwind at our inviting bar or mingle with fellow guests at the complimentary daily reception.

It's time to elevate your travel experience—book your stay at Metta Residence & Spa today!

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.6
Based on 228 reviews
Cleanliness: 9.89
Service: 10
Location: 9.36
Room Quality: 9.5
Amenities: 9.35
Value for Money: 9.38
Food and Beverage: 9.34
Overall Experience: 9.99
A
ABDULRAHMAN • solo_traveller • sa
7
مستوى الفندق جيد جدا
Pros:

الفندق مصنف 5 نجوم لكن اعتقد انه 4 نجوم او 4 و نصف
الاستقبال و موظفي الخدمات الاخرى ممتازين و خدومين
حيث لا يوجد مصعد للدور الاول استجابوا لطلبي و اعطوني غرفه في الدور الارضي افضل من الغرفه التي كنت حاجزها
عدد غرف الفندق في حدود 35 غرفه يعتبر صغير او اشبه بالمجمع السكني
يوجد شطاف في الحمام
يوجد باستمرار ام بوابة الفندق عربات التكتوك للمشاوير و اسعارها بسيطه جدا

Cons:

الافطار محدود جدا

2026-07-24 • via Nuitee
H
HAgenb • extended_group • ch
10
Es war wunderbar!
Pros:

Wir konnten in einer Oase der Achtsamkeit und Ruhe mit kleinen Kindern die Seele baumeln lassen. Das Personal war unglaublich zuvorkommend und stets für unsere Wünsche und Anfragen da. In einer wunderbar begrünten Anlage mit Wasserelementen konnten wir hervorragend entspannen.

2026-07-23 • via Nuitee
A
Anthony • family_with_children • au
9
Highly recommended for a very comfortable stay!
Pros:

The property is a small boutique hotel that provides a high level of service. We stayed in a 2 bedroom pool villa which was perfect for our family of 3.

Cons:

The property, service and staff are tremendous however the rooms/villa are aging and ready for an upgrade particularly the bathrooms but a great value offering as long as you are not expecting a 5 star hotel.

2026-07-23 • via Nuitee
J
Jarrod • family_with_children • au
10
Excellent little resort to explore Siam Reap. More boutique and personal.
Pros:

Small luxurious property with only 34 rooms. Rooms were well appointed and large. Pool was warm and often had to ourselves. Staff were amazing and accommodating. Free tuk tuk to the old town was great at night. Laundry included with our room wax amazing.

Cons:

The shower could be better planned. Water goes everywhere.

2026-07-17 • via Nuitee
R
Roaa • solo_traveller • pk
9
A must stay!
Pros:

A beautiful resort like hotel, the breakfast was amazing, the pool, the spa everything amazing.. the highlight of our trip was the amazing staff at the hotel.. well spoken, very accommodating, very helpful.. it says alot about a hotel and the country by the way the staff treats you! We had the best time because of the hospitality we experienced throughout our stay.

Cons:

The only comment I have is that the bathroom toilets need an upgrade, they are very old and stained. Otherwise everything else was perfect.

2026-07-14 • via Nuitee
R
Ronell Arvi John • couple • ph
7
Decent but definitely not a 5 star hotel experience
Pros:

The location is good and most of the staff were friendly

Cons:

It did not feel like a 5 star hotel. When we arrived, the “welcome fruit platter” is already swarming with ants, beddings and towels smelled old. One of the pillows has visible liquid stains and is already turning yellow. I informed the staff via phone but they only changed the pillowcase. They only took action when I brought the pillow to the front desk.

2026-07-14 • via Nuitee
S
Shiromani • solo_traveller • au
9
2026-07-11 • via Nuitee
K
Karunaouk • family_with_children • kh
1
Pros:

dinner

Cons:

i left a charging brick on the wall socket, and hotel said they didnt see it.

2026-07-10 • via Nuitee
F
Fenise Selin • solo_traveller • tr
10
2026-07-04 • via Nuitee
D
Deepak • family_with_children • gb
10
Excellent
Pros:

Good location, super friendly staff, they let me check in early at 8am and check out late at 2pm. Really appreciated that as our flight was landing 8am in the morning, and usual check time was 2pm.

Cons:

Nothing I can think of. Apart from having some more vegetarian options in breakfast.

2026-07-03 • via Nuitee
P
PINAR • solo_traveller • tr
10
2026-07-01 • via Nuitee
L
Ludwig • solo_traveller • de
10
2026-06-29 • via Nuitee
A
Annemarie • solo_traveller • gb
10
2026-06-24 • via Nuitee
T
Tobias Vigrestad • couple • no
10
World class service
Pros:

World class service. One of the best hotels I have stayed at. The value you get for the price is unbelievable! Special thanks to Vichet for very good drinks and service by the pool bar. Thank you so much for a fantastic stay!

2026-06-24 • via Nuitee
T
Thais • solo_traveller • br
10
Pros:

O quarto é grande e a piscina muito bonita

2026-06-21 • via Nuitee
R
Ramilia • couple • kh
10
Pros:

🫶🫶🫶👍🥹

2026-06-19 • via Nuitee
K
Karthik • solo_traveller • in
10
2026-06-12 • via Nuitee
C
Carolyn • couple • sg
7
2026-05-31 • via Nuitee
N
Nicola • solo_traveller • gb
10
Perfect hotel ❤️
Pros:

This hotel was perfecr for us ❤️
The room was amazing - very comfy big bed, good air conditioning and very spacious. 10/10
The staff were AMAZING - very smiley and friendly!
The pool area was really nice with a bar attached with daily happy hour
The breakfast was yummy! Lovely fresh fruit and different options available
The location was excellent as was so quiet! And we enjoyed the walk into town (tuk tuk also available!)
Had a massage - which was really good and excellent value!
Honestly this was a truly amazing hotel.

Cons:

N/a

2026-05-27 • via Nuitee
I
IULIIA • couple • ru
10
Хороший отель
Pros:

Уютный небольшой отель в национальном стиле, отличный просторный номер, великолепное приватное патио с большой каменной ванной, приветливый и вежливый персонал, приятным бонусом стали бесплатные коктейли по вечерам

2026-05-26 • via Nuitee