Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great amenities
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
9.38
Some reviews mention cleanliness issues including dirty shelves and chipped tiles.
Service
10
Overall positive feedback on staff service, specifically mentioning friendly and helpful staff.
Location
9.88
Mixed reviews, with some noting it is far from downtown but others appreciating the calm area.
Room Quality
9.88
Generally comfortable with some praises, but also complaints about old fixtures.
Amenities
10
Positive remarks on available amenities, though some guests felt the gym needed improvement.
Value for Money
9.88
Views on value for money vary, but some felt pricing was off for quality received.
Food and Beverage
9.38
Food quality received negative remarks, particularly at the Club Floor, but breakfast options are positively reviewed.
Overall Experience
10
Predominantly positive experiences shared, with some notable negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Luxurious Accommodation
Sofitel Shanghai Hongqiao offers air-conditioned rooms with modern amenities and elegant decor, ensuring a comfortable stay. Guests can enjoy a flat-screen TV, safety deposit box, and plush bedding in each room.

Wellness Center and Dining
Indulge in relaxation at the hotel's wellness center or savor exquisite cuisine at the on-site restaurant. Whether guests seek a rejuvenating spa treatment or a delightful dining experience, Sofitel Shanghai Hongqiao caters to their needs.

Convenient Services
From laundry and dry cleaning services to a 24-hour front desk offering currency exchange, the hotel ensures a seamless stay for all guests. The property's commitment to sustainability by reducing single-use plastics showcases its dedication to both comfort and environmental responsibility.

Experience luxury and convenience at Sofitel Shanghai Hongqiao - book your stay now!

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

9.8
Based on 436 reviews
Cleanliness: 9.38
Service: 10
Location: 9.88
Room Quality: 9.88
Amenities: 10
Value for Money: 9.88
Food and Beverage: 9.38
Overall Experience: 10
O
Oleg • couple • au
8
2026-09-18 • via Nuitee
F
Fahad • couple • bh
10
Very good
2026-09-16 • via Nuitee
T
Tadiwanashe • solo_traveller • zw
10
2026-09-13 • via Nuitee
A
Alisher • solo_traveller • ru
10
Pros:

Отличная гостиница, большая! Хорошие завтраки добрый персонал. В номере очень тихо хорошая изоляция!

2026-09-13 • via Nuitee
S
Simone • couple • it
10
2026-09-11 • via Nuitee
J
jackoo • extended_group • tr
10
2026-09-07 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
Pros:

Great!!

2026-09-07 • via Nuitee
F
Feng • couple • es
9
2026-09-05 • via Nuitee
H
Hanees IND • solo_traveller • ae
10
excellent as always!
Pros:

Sofitel Hongqiao was superb - beautifully designed, elegant, and extremely well maintained. The entire property has a refined luxury feel, and everything from the lobby to the rooms is thoughtfully done. Service was exceptional. Every request was handled within minutes, including the check‑in and check‑out process, which was impressively fast and smooth. The staff were consistently attentive, warm, and professional.
The location is a major advantage. Being very close to Hongqiao High‑Speed Train Station and Hongqiao Airport makes travel incredibly convenient. Cafés, malls, and dining options nearby were an added benefit, making it easy to step out for food or coffee without needing long commutes.
Overall, it was an excellent stay, and I will certainly return to this property.

Cons:

Everything went well.

2026-09-03 • via Nuitee
R
Randall • family_with_children • ae
2
2026-09-03 • via Nuitee
M
Maria • extended_group • es
8
Todo ok, pero sin más
Pros:

El desayuno es muy bueno y con mucha variedad, un placer! La habitación era muy grande y espaciosa, pero se notan ya los años sin renovar muebles, etc... Todo estaba muy limpio, pero se ve el desgaste y para este tipo de hoteles da un poco de pena. El personal, pues muy variable; algunas personas nos atendieron de 10 y otras la verdad es que tubieron con nosotros un trato peor. Pero en general intentan entenderte y ayudar.

Cons:

Tocaría empezar a renovar el hotel en general.

2026-09-01 • via Nuitee
L
Luis Felipe • solo_traveller • es
8
Muy comodo y el desyuno maravilloso
Pros:

El desayuno es fabuloso, tienen una muy amplia variedad de alimentos y de muy buena calidad.

Cons:

Los precios de la carta de alimentos estaban desactualizados, para el caso de las bebidas el precio real es casi del doble del que aparece en la carta. Adicional solicite early check in y Late Check in y me parece que los costos fueron muy altos y ambos me lo cobraron, cada uno fue la mitad del costo de una noche,.

2026-09-01 • via Nuitee
A
Ahmed zakaria90 • solo_traveller • eg
9
2026-08-31 • via Nuitee
S
SESHU KUMAR • extended_group • in
9
Over all the Stay was good and satisfactory
Pros:

Spread of Break Fast options

Cons:

Quite opposite side of our business meetings

2026-08-31 • via Nuitee
Z
Zina • family_with_children • gb
8
Highly recommend
Pros:

Big and clean rooms and great breakfast

Cons:

Convenient for train station but not Shanghai highlights

2026-08-30 • via Nuitee
B
Battushig • family_with_children • mn
10
2026-08-30 • via Nuitee
R
Romy • extended_group • nl
2
Tegenvaller
Pros:

Niks

Cons:

Het hotel was oud, slecht onder onderhouden, ontbijt ook zeer matig, zeker niet de kwaliteit die ik van Sofitel gewend ben. Toilet spoelde niet door. Personeel was ook uitermate onvriendelijk. Zelfs voor een korte businesstrip geen prettig verblijf.

2026-08-28 • via Nuitee
J
jackoo • extended_group • tr
10
2026-08-27 • via Nuitee
S
Susan • couple • au
9
I would recommend. Helpful staff clean.
Pros:

Great if you're travelling on the train or the aeroplane from Hongqiao the next morning

Cons:

Dated

2026-08-25 • via Nuitee
E
Eng Huat • solo_traveller • my
10
2026-08-24 • via Nuitee