Holiday Inn Express Kansas City Downtown

Hotels
•
Holiday Inn Express
9.4 (637 reviews)
417 East 13th Street , Kansas City , US
+1 816-474-1000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Room reservation issues
High prices
Limited breakfast options

Categories

Cleanliness
8.84
Rooms were clean and well-maintained, though some reviews indicated issues with room temperature.
Service
10
Staff were friendly and professional, though there were occasional issues with room reservations.
Location
10
Excellent location near T-mobile and central to downtown attractions.
Room Quality
9.54
Rooms were spacious and had beautiful views, with some issues related to booking errors.
Amenities
9.64
Good amenities available, including breakfast and coffee service.
Value for Money
8.84
A bit pricey for some guests, especially with issues around perceived discounts.
Food and Beverage
8.34
Breakfast options were limited and repetitive throughout the stay.
Overall Experience
10
Despite some negatives, overall experience was satisfying and worth recommending.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:27

Property Description

Prime Location in Kansas City Downtown

Located just steps away from Sprint Center and Kansas City Convention Center, Holiday Inn Express - Kansas City Downtown offers convenience and comfort for your stay in the heart of the city. City Hall is also a short walk away, making it an ideal choice for both business and leisure travelers.

Modern Amenities for a Relaxing Stay

Each room is equipped with essential amenities such as a microwave, coffee maker, and flat-screen TV. Enjoy the convenience of a fridge and the luxury of free toiletries in your private bathroom. Start your day right with a complimentary buffet breakfast and stay active at the on-site fitness facilities.

Convenience and Business Services

Whether you're here for work or leisure, Holiday Inn Express has you covered. Take advantage of the on-site business center for any work needs. Explore nearby attractions like Kauffman Center for Performing Arts and Legoland at Discovery Center, all just a short distance away.

Book your stay at Holiday Inn Express - Kansas City Downtown for a seamless and enjoyable experience in Kansas City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 637 reviews
Cleanliness: 8.84
Service: 10
Location: 10
Room Quality: 9.54
Amenities: 9.64
Value for Money: 8.84
Food and Beverage: 8.34
Overall Experience: 10
M
Michael • couple • gb
8
Excellent for visiting the T Mobile Centre
2026-09-12 • via Nuitee
U
Umair • family_with_children • us
10
Pros:

Good

2026-09-06 • via Nuitee
M
Melody • family_with_children • us
10
Pros:

Great staff and nice room for a quick day trip

2026-08-31 • via Nuitee
S
Sebastián • extended_group • us
10
2026-08-30 • via Nuitee
B
Briana • family_with_children • us
9
Great choice for a stay in downtown KC.
Pros:

The location was great. Limited parking on site but easily accommodated with additional parking. Easy to find, very clean, very kind staff.

Cons:

Temperature in room was not adjustable.

2026-08-21 • via Nuitee
E
Elizabeth • couple • us
6
Overall I would chose this hotel again. Location was great.
Pros:

Location!

Cons:

Inability to adjust the air conditioning. It was restricted to 68 degrees, but there was no fan or air flow so it felt stuffy. There was also an odor lingering upon entering the room, which air flow possibly would have also helped.

2026-08-21 • via Nuitee
T
Teea • couple • us
10
Would definitely recommend
Pros:

Great location to the T-Mobile Center, clean and friendly staff

Cons:

I liked everything

2026-08-20 • via Nuitee
Z
Zach • solo_traveller • us
9
Pros:

Is was close to the convention center. I was able to walk to the convention center and plenty of restaurants close by. The hotel was clean and the staff were nice.

Cons:

The room had a pull-out couch, which I didn't need because I was traveling alone for work. The room didn't have a coffee table which I know is not a huge deal, but it would have been nice to have a coffee table to use while sitting on the couch.

2026-08-19 • via Nuitee
C
cer5in • Couples • Springfield, Missouri
10
Definitely coming back
Pros:

I loved staying here it’s super clean and the bed was very comfortable plus it’s walking distance from power and light. It was perfect and Lucky was the nicest person ever

2026-08-15 • via Tripadvisor
N
N2103WYck • Family
10
Great Downtown Stay
Pros:

Clean, efficient hotel with clean, comfortable room. Close to great things in Kansas City. Highly recommend.

2026-08-10 • via Tripadvisor
P
P1594CIoliviah • Couples
10
Excellent
Pros:

Great experience overall. Front desk was very kind and helpful. They have restaurant/bar recommendations that were super helpful. Room was very clean, including bed and shower. 10/10!!!!

2026-08-10 • via Tripadvisor
U
U3261UKrileyc • Business
10
Conference
Pros:

Clean and higher quality than any other holiday inn I’ve stayed in

2026-08-02 • via Tripadvisor
M
mumtahinahz • Solo travel
10
Great Experience
Pros:

Everyday I got good maintenance which was regular which I really liked. I always like they have all time coffee also. The room quality was really great and better than other holiday inn at other places.

2026-07-29 • via Tripadvisor
T
timdX2165ZQ • Solo travel • Denver, Colorado
10
Great option for downtown KC.
Pros:

I had a meeting in downtown KC and booked the Holiday Inn Express for convenience The located is well run. The staff is friendly and the facility is very organized. My room was ready and very clean. I will stay there the next time I’m in KC.

2026-07-21 • via Tripadvisor
K
Karla Daniela • couple • au
8
2026-07-19 • via Nuitee
T
Terry • couple • us
10
2026-07-18 • via Nuitee
A
Ayala • solo_traveller • ec
10
Pros:

Nos hospedamos en éste magnífico hotel, con motivo del mundial de futbol, viajamos desde Quito/Ecuador, La Mitad del Mundo, a apoyar a nuestra selección.
Permitame usar éste espacio para expresar mi gratitud con la ciudad de Kansas y toda su gente, experimentamos su gran organización, gente amable , qué decir del sistema de transporte. Nos hicieron sentir desde el primer momento muy bién venidos. Felicitaciones e infinitas Gracias..!!
El hotel nos encantó todo...10/10 recomendado..!!
UBICACION: Magnífica, estas cerca a todo..transporte, supermercado, etc..
COMODIDAD: La habitación y el baño son amplios, con todo lo necesario, su ducha y agua caliente, deliciosas, área de trabajo...Todo lo que necesitas después de una largo día de explorar esta linda ciudad.
VISTA: La habitación tenía un gran ventanal de extemo a extremo, muy iluminada y espectacular vista de sus magníficos edificios, el amanecer y anochecer muy lindo...
TRANQULIDAD: Estas hospedado en un lugar cerca a todo y al mismo tiempo muy tranquilo, totalmente silencioso, sin tráfico..
DESAYUNO: Magnífico, variado , sabroso, abundante, quedaras muy satisfecho.
PERSONAL: Muy amables, atentos y cálidos, en todas las áreas y dispuestos a colaborarte en lo que necesites.
CALIDAD PRECIO: Excelente
Superó mis expectativas.

Cons:

Que en el anuncio del hotel no se puede percibir la magnífica experiencia que vivirás.

2026-07-17 • via Nuitee
W
Waldino Fabian • solo_traveller • ar
9
Pros:

La ubicación

Cons:

Muy desproporcionados lis precios de hoteles en Kansas

2026-07-17 • via Nuitee
C
cooper • couple • us
7
Descent
Cons:

The clerk directions to parking when I was already in the parling lot. She had me circle the building 3 times to end up in the wrong lot and building. The air conditioning was not on in my room. There was an oscolating fan.

2026-07-14 • via Nuitee
W
Ware • solo_traveller • us
10
Weekend trip
Pros:

Friendly staff. Clean facilities.

Cons:

Paying for parking.

2026-07-10 • via Nuitee