Holiday Inn Express Kansas City Downtown

Hotels
•
Holiday Inn Express
8.9 (484 reviews)
417 East 13th Street , Kansas City , US
+1 816-474-1000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location near Power & Light District, T-Mobile Center and convention center
Consistently praised staff—polite, helpful and friendly
Rooms described as very clean with comfortable beds
Helpful front desk recommendations for restaurants/bars
24/7 coffee available
Easy walking access to restaurants and attractions
Cons:
New $25 parking fee (problematic for handicapped guests)
Limited on-site parking
Room air conditioning not adjustable / poor airflow
Occasional lingering odor upon entering room
Some rooms include unnecessary pull-out couch / lack of coffee table

Categories

Cleanliness
9.3
Multiple reviews praise cleanliness—rooms, beds and showers described as very clean or 'super clean'.
Service
9.4
Staff repeatedly highlighted as polite, friendly and helpful (front desk assistance, named staff praised, good maintenance/service).
Location
9.6
Frequently noted as excellent—walking distance to Power & Light District, T-Mobile Center, convention center and restaurants.
Room Quality
8.2
Beds and general room condition are good, but some guests reported issues: lingering odor on entry, restricted air flow/temperature control, and an unnecessary pull-out couch in some rooms.
Amenities
8
Basic amenities (24/7 coffee, helpful recommendations) are present, but limited on-site parking, newly applied parking fee and lack of adjustable room airflow reduce the score.
Value for Money
8.3
Generally good value given location and service, but guests were bothered by a new $25 parking fee (noted as especially problematic for a handicapped parker), lowering perceived value.
Food and Beverage
8.7
Few mentions but positive—staff provided restaurant/bar recommendations and the property offers coffee; no major F&B complaints reported.
Overall Experience
9.7
Strong overall sentiment—many guests would stay again and recommend the hotel; positive service, cleanliness and location outweigh the minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Prime Location in Kansas City Downtown

Located just steps away from Sprint Center and Kansas City Convention Center, Holiday Inn Express - Kansas City Downtown offers convenience and comfort for your stay in the heart of the city. City Hall is also a short walk away, making it an ideal choice for both business and leisure travelers.

Modern Amenities for a Relaxing Stay

Each room is equipped with essential amenities such as a microwave, coffee maker, and flat-screen TV. Enjoy the convenience of a fridge and the luxury of free toiletries in your private bathroom. Start your day right with a complimentary buffet breakfast and stay active at the on-site fitness facilities.

Convenience and Business Services

Whether you're here for work or leisure, Holiday Inn Express has you covered. Take advantage of the on-site business center for any work needs. Explore nearby attractions like Kauffman Center for Performing Arts and Legoland at Discovery Center, all just a short distance away.

Book your stay at Holiday Inn Express - Kansas City Downtown for a seamless and enjoyable experience in Kansas City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 484 reviews
Cleanliness: 9.3
Service: 9.4
Location: 9.6
Room Quality: 8.2
Amenities: 8
Value for Money: 8.3
Food and Beverage: 8.7
Overall Experience: 9.7
J
Jamie • solo_traveller • us
6
It was good but certainly not ideal.
Pros:

Staff were very polite and helpful. Location is close to the Power and Light District and other attractions.

Cons:

When I first began using this hotel, there was no parking fees and now it is $25. This is particularly bothersome given that I use a handicap space.

2026-10-19 • via Nuitee
S
Shakeine • couple • us
7
2026-10-16 • via Nuitee
D
DeAnna • couple • us
10
2026-10-14 • via Nuitee
D
Dayana • extended_group • us
10
2026-10-13 • via Nuitee
T
Thomas • couple • de
8
2026-10-13 • via Nuitee
M
Michael • couple • gb
8
Excellent for visiting the T Mobile Centre
2026-09-12 • via Nuitee
U
Umair • family_with_children • us
10
Pros:

Good

2026-09-06 • via Nuitee
M
Melody • family_with_children • us
10
Pros:

Great staff and nice room for a quick day trip

2026-08-31 • via Nuitee
S
Sebastián • extended_group • us
10
2026-08-30 • via Nuitee
B
Briana • family_with_children • us
9
Great choice for a stay in downtown KC.
Pros:

The location was great. Limited parking on site but easily accommodated with additional parking. Easy to find, very clean, very kind staff.

Cons:

Temperature in room was not adjustable.

2026-08-21 • via Nuitee
E
Elizabeth • couple • us
6
Overall I would chose this hotel again. Location was great.
Pros:

Location!

Cons:

Inability to adjust the air conditioning. It was restricted to 68 degrees, but there was no fan or air flow so it felt stuffy. There was also an odor lingering upon entering the room, which air flow possibly would have also helped.

2026-08-21 • via Nuitee
T
Teea • couple • us
10
Would definitely recommend
Pros:

Great location to the T-Mobile Center, clean and friendly staff

Cons:

I liked everything

2026-08-20 • via Nuitee
Z
Zach • solo_traveller • us
9
Pros:

Is was close to the convention center. I was able to walk to the convention center and plenty of restaurants close by. The hotel was clean and the staff were nice.

Cons:

The room had a pull-out couch, which I didn't need because I was traveling alone for work. The room didn't have a coffee table which I know is not a huge deal, but it would have been nice to have a coffee table to use while sitting on the couch.

2026-08-19 • via Nuitee
C
cer5in • Couples • Springfield, Missouri
10
Definitely coming back
Pros:

I loved staying here it’s super clean and the bed was very comfortable plus it’s walking distance from power and light. It was perfect and Lucky was the nicest person ever

2026-08-15 • via Tripadvisor
N
N2103WYck • Family
10
Great Downtown Stay
Pros:

Clean, efficient hotel with clean, comfortable room. Close to great things in Kansas City. Highly recommend.

2026-08-10 • via Tripadvisor
P
P1594CIoliviah • Couples
10
Excellent
Pros:

Great experience overall. Front desk was very kind and helpful. They have restaurant/bar recommendations that were super helpful. Room was very clean, including bed and shower. 10/10!!!!

2026-08-10 • via Tripadvisor
U
U3261UKrileyc • Business
10
Conference
Pros:

Clean and higher quality than any other holiday inn I’ve stayed in

2026-08-02 • via Tripadvisor
M
mumtahinahz • Solo travel
10
Great Experience
Pros:

Everyday I got good maintenance which was regular which I really liked. I always like they have all time coffee also. The room quality was really great and better than other holiday inn at other places.

2026-07-29 • via Tripadvisor
T
timdX2165ZQ • Solo travel • Denver, Colorado
10
Great option for downtown KC.
Pros:

I had a meeting in downtown KC and booked the Holiday Inn Express for convenience The located is well run. The staff is friendly and the facility is very organized. My room was ready and very clean. I will stay there the next time I’m in KC.

2026-07-21 • via Tripadvisor
K
Karla Daniela • couple • au
8
2026-07-19 • via Nuitee