The Ropemaker - A Heartwood Inn

Hotels
8.9 (643 reviews)
Havant Road , Emsworth , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Dog-friendly
Cons:
Food quality issues
Temperature concerns in rooms

Categories

Cleanliness
8.79
Generally clean, though a few comments indicated areas for improvement.
Service
9.26
Staff were frequently described as friendly and attentive.
Location
8.8
Location received a positive mention, especially in terms of convenience.
Room Quality
8.75
Rooms were described as clean and comfortable.
Amenities
9.08
Amenities like tea/coffee facilities and dog-friendly services were praised.
Value for Money
8.84
Considered good value by several guests, although some felt pricing was high.
Food and Beverage
8.49
Mixed reviews on food quality, with some guests reporting issues.
Overall Experience
9.16
Overall experience was rated positively by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:51

Property Description

Luxurious Stay in Coastal Village

Award-Winning Dining Experience: Indulge in the seasonal menu at the Hermitage Restaurant, featuring fresh local produce.

Relaxing Bar and Terrace: Enjoy classic cocktails in the traditional bar with a terrace overlooking landscaped gardens.

Modern Comfort: Experience spacious, refurbished rooms with modern amenities including en suite bathrooms and satellite TV.

Experience a luxurious stay at The Brookfield Hotel in the charming village of Emsworth. Book now for a delightful coastal getaway.

Important information:

Resident overnight parking at this Hotel is limited and offered on a first come first served basis.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

8.9
Based on 643 reviews
Cleanliness: 8.79
Service: 9.26
Location: 8.8
Room Quality: 8.75
Amenities: 9.08
Value for Money: 8.84
Food and Beverage: 8.49
Overall Experience: 9.16
M
Mary • solo_traveller • gb
9
Pros:

Lovely room, clean and comfortable, good breakfast. Dog friendly.

Cons:

Can't complain about anything really

2026-09-19 • via Nuitee
M
Mark • solo_traveller • gb
8
Pros:

Great venue, great food. Helpful, friendly staff

Cons:

No soft close toilet seat
A few scruffy bits, broken mirror, missing curtain holder.

2026-09-14 • via Nuitee
C
Charles • couple • gb
8
2026-09-10 • via Nuitee
P
Priestley • extended_group • gb
9
2026-09-09 • via Nuitee
S
sarah • couple • gb
10
2026-09-02 • via Nuitee
J
Johanna • couple • gb
7
Nice place to stay for dog owners
Pros:

The house has been recently renovated and our room was beautiful with lots of attention to details. It is a very dog friendly place with nice areas to go for a walk close by.

Cons:

The restaurant was understaffed during our stay, which was noticeable all over the place due to long waiting times, tables not cleaned up etc. Most of the staff was very friendly and forthcoming, but unfortunately not all of them.

2026-09-01 • via Nuitee
S
Sharon • couple • gb
10
A great place to stay in Emsworth
Pros:

Great hotel with really nice pub too. Cooked breakfast was delicious. 10
minute walk into the lovely town of Emsworth, we had a great time.

2026-08-31 • via Nuitee
R
Ross • couple • au
10
2026-08-31 • via Nuitee
M
Michael • couple • gb
10
2026-08-30 • via Nuitee
P
Phillips • solo_traveller • gb
8
2026-08-30 • via Nuitee
L
Lucy • couple • gb
8
2026-08-28 • via Nuitee
W
William • couple • gb
5
Pros:

Staff were very nice.

Cons:

High room price relative to other better hotels.
Very bad water pressure - the lack of water coming from the rain shower was almost comical.
Menu-order only breakfast very slow to arrive.

2026-08-27 • via Nuitee
P
Pamela • couple • gb
9
Very enjoyable stay - have recommended to a friend
Pros:

Attractive and welcoming

Cons:

The hallway to our bedroom looked a bit scruffy

2026-08-27 • via Nuitee
N
Nigel • couple • gb
9
2026-08-25 • via Nuitee
S
Simon • extended_group • gb
5
Pros:

size and location

Cons:

the boiler stopped working so no hot water

2026-08-25 • via Nuitee
N
Nicole • solo_traveller • gb
8
2026-08-23 • via Nuitee
S
Sylvia • couple • gb
6
Over priced ,unsympathetic staff when complaint was made 're lack of breakfast
Pros:

Didn't have breakfast ,.when I booked I thought continental breakfast was included. However this was not the case. Thought the price was high with that in mind .

Cons:

Booked a twin room , was given a large double instead.
Very noisy, and woken at 5am by refuse collection taking place under the bedroom window.

2026-08-22 • via Nuitee
D
David • solo_traveller • gb
9
2026-08-22 • via Nuitee
C
Charmaine • couple • gb
10
2026-08-21 • via Nuitee
G
Guy • couple • gb
8
Staff good, exceeded expectations. Great having Aircon. Lovely for our dog.
Pros:

We thought breakfast was included, because of Booking.com's presentation.

2026-08-21 • via Nuitee