The Ropemaker - A Heartwood Inn

Hotels
8.9 (643 reviews)
Havant Road , Emsworth , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Dog-friendly
Cons:
Food quality issues
Temperature concerns in rooms

Categories

Cleanliness
8.79
Generally clean, though a few comments indicated areas for improvement.
Service
9.26
Staff were frequently described as friendly and attentive.
Location
8.8
Location received a positive mention, especially in terms of convenience.
Room Quality
8.75
Rooms were described as clean and comfortable.
Amenities
9.08
Amenities like tea/coffee facilities and dog-friendly services were praised.
Value for Money
8.84
Considered good value by several guests, although some felt pricing was high.
Food and Beverage
8.49
Mixed reviews on food quality, with some guests reporting issues.
Overall Experience
9.16
Overall experience was rated positively by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:51

Property Description

Luxurious Stay in Coastal Village

Award-Winning Dining Experience: Indulge in the seasonal menu at the Hermitage Restaurant, featuring fresh local produce.

Relaxing Bar and Terrace: Enjoy classic cocktails in the traditional bar with a terrace overlooking landscaped gardens.

Modern Comfort: Experience spacious, refurbished rooms with modern amenities including en suite bathrooms and satellite TV.

Experience a luxurious stay at The Brookfield Hotel in the charming village of Emsworth. Book now for a delightful coastal getaway.

Important information:

Resident overnight parking at this Hotel is limited and offered on a first come first served basis.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

8.9
Based on 643 reviews
Cleanliness: 8.79
Service: 9.26
Location: 8.8
Room Quality: 8.75
Amenities: 9.08
Value for Money: 8.84
Food and Beverage: 8.49
Overall Experience: 9.16
C
Cristina • couple • gb
9
2026-10-24 • via Nuitee
G
Gary • solo_traveller • gb
9
2026-10-22 • via Nuitee
D
DAVID • couple • gb
9
Lovely place to stay. Would recommend!
Pros:

Very comfortable and clean. Calm decor.
Lovely staff and great food.

Cons:

Room was quite warm on the first night but we left the windows open on the second day and it was fine.

2026-10-21 • via Nuitee
C
Chloe • couple • gb
9
Absolutely lovely stay in every way, I’m looking forward to returning!
Pros:

Very welcoming and warm place! The rooms design is so cosy, and the attention to detail is great. The welcoming note was such a lovely touch, and the treats too! Every single person from the staff we spoke to were lovely and helpful. It made us feel very cared for and special.

Cons:

Nothing, it was perfect!

2026-10-18 • via Nuitee
F
Federico • couple • it
9
2026-10-14 • via Nuitee
T
TravelingFamily4 • family_with_children • ch
8
Lovely stay, not happy about the restaurant prices
Pros:

The room way very cute and had a lovely welcoming vibe. It was nicely decorated with even two types of pillows. Overall it was a really lovely venue, with the restaurant attached directly to the hotel. Staff were very friendly.

Cons:

There was no elevator in the hotel. Also, breakfast was incredibly pricey (60 pounds for a family of four--one entree and two coffees, two hot chocolates). Dinner was tasty but also incredible pricey...in the end I would choose the hotel but not the restaurant with the prices of food.

2026-10-13 • via Nuitee
S
sandy • solo_traveller • gb
10
Thoroughly recommended. I'd give them 10 stars if I could.
Pros:

Excellent room, excellent staff. I didn't have breakfast, but dinner very good with interesting menu, not standard pub grub. If you want dinner I'd strongly suggest you book a table in advance, restaurant was full both nights, which says it all really.

Cons:

Nothing

2026-10-12 • via Nuitee
H
Helen • couple • gb
9
2026-10-12 • via Nuitee
V
Vivienne • couple • gb
9
Lovely hotel
Pros:

Great location. Great polite friendly staff. Well appointed room. Lovely food

Cons:

Room unbearably hot. Radiators and towel rail on full when we arrived. AC ineffective. Very uncomfortable night.

2026-10-12 • via Nuitee
C
Chamberlain • couple • gb
10
2026-10-11 • via Nuitee
M
mark • solo_traveller • gb
10
2026-10-08 • via Nuitee
I
Ivan • couple • gb
6
OK but very poor value for money.
Pros:

Very friendly and helpful staff - eager to please.

Cons:

At just over £200 per night we expected much, much more. Very basic room and quite small, no facilities to speak of. Pretty much like staying at a Premier Inn but as part of a pub. To be honest, I booked it on a whim and was expecting some boutique'y luxury for the price tag. Probably would be decent value for about £80 a night

2026-10-07 • via Nuitee
A
Andreea Lavinia • couple • gb
10
2026-10-07 • via Nuitee
R
Richard • couple • gb
8
Relaxing
Cons:

Heating turned up to full - quite unnecessary.

2026-10-07 • via Nuitee
M
Mary • solo_traveller • gb
9
Pros:

Lovely room, clean and comfortable, good breakfast. Dog friendly.

Cons:

Can't complain about anything really

2026-09-19 • via Nuitee
M
Mark • solo_traveller • gb
8
Pros:

Great venue, great food. Helpful, friendly staff

Cons:

No soft close toilet seat
A few scruffy bits, broken mirror, missing curtain holder.

2026-09-14 • via Nuitee
C
Charles • couple • gb
8
2026-09-10 • via Nuitee
P
Priestley • extended_group • gb
9
2026-09-09 • via Nuitee
S
sarah • couple • gb
10
2026-09-02 • via Nuitee
J
Johanna • couple • gb
7
Nice place to stay for dog owners
Pros:

The house has been recently renovated and our room was beautiful with lots of attention to details. It is a very dog friendly place with nice areas to go for a walk close by.

Cons:

The restaurant was understaffed during our stay, which was noticeable all over the place due to long waiting times, tables not cleaned up etc. Most of the staff was very friendly and forthcoming, but unfortunately not all of them.

2026-09-01 • via Nuitee