Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful property
Great food
Cons:
Expensive for what you get
Uncomfortable beds
Inconsistent service in dining

Categories

Cleanliness
7.8
There were mentions of stained sinks and dead bugs in the room.
Service
9.3
Staff were very friendly and accommodating.
Location
8.8
Great location, very peaceful at times.
Room Quality
7.8
Some rooms felt tired with poor lighting and uncomfortable beds.
Amenities
8.8
Standard quality for this hotel tier.
Value for Money
7.3
It was considered expensive given the experience, especially for food.
Food and Beverage
7.8
Food was lovely but expensive, and some items were missing from the menu.
Overall Experience
8.8
Overall a pleasant experience but with some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:19

Property Description

Charming Hotel in Otterburn with Family Rooms

Luxurious Accommodation: William De Percy offers comfortable rooms equipped with modern amenities like a flat-screen TV, kettle, and free WiFi. The private bathrooms and 24-hour room service ensure a convenient stay for all guests.

Delicious Dining Options: Indulge in a tasty Full English/Irish breakfast at the on-site restaurant. The bar also offers a cozy spot to unwind with your favorite drink after a long day of sightseeing.

Relaxing Outdoor Spaces: Take in the serene surroundings at the hotel's garden and terrace, perfect for enjoying a peaceful moment or socializing with other guests.

Experience a delightful stay at William De Percy - book now for an unforgettable getaway.

Important information:

Le Petit Chateau is a very popular Wedding venue. Please note that the Gardens and private hire spaces within Le Petit Chateau are not accessible to Hotel guests when a Wedding is taking place. Please contact the Hotel to check prior to booking if you would like use of the Gardens during your stay. Dogs are welcome in one of our 11 Dog friendly rooms, please check with the Hotel prior to arrival if you would like to bring along your Dog, availability depending. Dog friendly rooms cannot be guaranteed without prior booking.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 14 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 999 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 7.8
Amenities: 8.8
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 8.8
J
Jessica couple gb
9
2026-06-16 via Nuitee
L
Lorraine solo_traveller gb
9
A hidden Northumberland gem
Pros:

What a beautiful find, absolutely loved the garden thankfully no wedding on when we arrived so able to enjoy browsing around the garden and wild meadow , had a wonderful chat with head gardener Jill who was very knowledgeable about all the plants. The staff happy to put patio fire on for my husband and I even though it was just the two of us.
This would be a perfect place for a small wedding venue the little chapel was exceptional or even if not getting married another special occasion.
We stayed in a small petit bedroom which was more than adequate and very nicely decorated, would like to sample other bedrooms though.. so will return..
It was a bonus no special occasion happening as we would not have been able to enjoy the garden and meadow walk or relax sitting on the patio which would have been a shame as for us that is what makes Le Petit Chateau a pleasure to stay.

Cons:

If had to be picky a more comfortable chair in bedroom to relax on rather than have to sit on bed or dressing table chair.
On hotel website says Otterburn Mill a place to visit but when we went it had been closed down since 2025.

2026-06-13 via Nuitee
D
Dion couple gb
9
2026-06-11 via Nuitee
K
kate solo_traveller gb
10
Pros:

Food excellent.
Room was quite cold, but heating put on when requested

Cons:

Nothing

2026-06-11 via Nuitee
E
Elizabeth couple gb
10
2026-06-10 via Nuitee
W
wendy couple nl
8
Prachtig hotel op een wat afgelegen plek
Pros:

Het is echt een prachtig hotel. Ontzettend stijlvol. Prachtige kamer en heerlijk badkamer.

Cons:

Er is verder niets in de omgeving. En het is het heel erg gericht op de bruiloften denk ik. Er was s'avonds weinig te beleven en geen contact met andere gasten bv.

2026-06-09 via Nuitee
M
Marcus solo_traveller nl
9
2026-06-03 via Nuitee
S
Steve solo_traveller gb
8
Pros:

Very freindly staff, comfortable room and a good night's sleep.

2026-06-03 via Nuitee
S
Shane family_with_children gb
8
2026-05-31 via Nuitee
P
Paul solo_traveller gb
8
2026-05-27 via Nuitee
M
Michelle solo_traveller gb
8
2026-05-26 via Nuitee
W
Wallace couple gb
9
2026-05-25 via Nuitee
P
Petr couple cz
9
2026-05-18 via Nuitee
M
Martin couple gb
9
Lovely wedding venue and a nice hotel.
Pros:

We came for a wedding and stayed the night. A superb wedding venue, lovely rooms and gardens. Unlike some other specialised wedding venues Le Petit Chateau is also a nice hotel. Lovely room with interesting furniture and a great waterfall shower!

Cons:

Not a criticism but Otterburn is a tiny village a long way from anywhere, don't come here expecting anything other and you will have a lovely stay.

2026-05-17 via Nuitee
N
Natasha couple gb
7
2026-05-10 via Nuitee
A
Ashwin couple gb
10
2026-05-10 via Nuitee
A
andrew couple gb
10
2026-05-10 via Nuitee
M
Meganismint extended_group gb
10
Amazing
Pros:

Really friendly staff! The hotel was lovely and the rooms were lush! The village was nice too and the locals were friendly. The food in the pub was really nice!

2026-05-07 via Nuitee
J
Jazmin couple gb
10
2026-05-04 via Nuitee
J
Jacob couple gb
10
Beautiful hotel, slightly let down by some kitchen issues.
Pros:

The property, room and staff were perfect. Garden and seating with fire pits is a very nice location to have a drink. Perfect stay for couples.

Cons:

Slightly disappointed with food. Camembert served without enough focaccia - was charged extra £5 to be given enough bread to finish the cheese. Breakfast disappointing - paid extra £5 for bacon eggs benedict. One very small muffin, served with two teaspoons of hollandaise and two small slice of bacon. Staff very accommodating in getting more sauce. Could've done with one more staff member on bank holiday breakfast service - the two that were on were fantastic but very stretched, didn't get a second to breath.

2026-05-04 via Nuitee