Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful property
Great food
Cons:
Expensive for what you get
Uncomfortable beds
Inconsistent service in dining

Categories

Cleanliness
7.8
There were mentions of stained sinks and dead bugs in the room.
Service
9.3
Staff were very friendly and accommodating.
Location
8.8
Great location, very peaceful at times.
Room Quality
7.8
Some rooms felt tired with poor lighting and uncomfortable beds.
Amenities
8.8
Standard quality for this hotel tier.
Value for Money
7.3
It was considered expensive given the experience, especially for food.
Food and Beverage
7.8
Food was lovely but expensive, and some items were missing from the menu.
Overall Experience
8.8
Overall a pleasant experience but with some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:19

Property Description

Charming Hotel in Otterburn with Family Rooms

Luxurious Accommodation: William De Percy offers comfortable rooms equipped with modern amenities like a flat-screen TV, kettle, and free WiFi. The private bathrooms and 24-hour room service ensure a convenient stay for all guests.

Delicious Dining Options: Indulge in a tasty Full English/Irish breakfast at the on-site restaurant. The bar also offers a cozy spot to unwind with your favorite drink after a long day of sightseeing.

Relaxing Outdoor Spaces: Take in the serene surroundings at the hotel's garden and terrace, perfect for enjoying a peaceful moment or socializing with other guests.

Experience a delightful stay at William De Percy - book now for an unforgettable getaway.

Important information:

Le Petit Chateau is a very popular Wedding venue. Please note that the Gardens and private hire spaces within Le Petit Chateau are not accessible to Hotel guests when a Wedding is taking place. Please contact the Hotel to check prior to booking if you would like use of the Gardens during your stay. Dogs are welcome in one of our 11 Dog friendly rooms, please check with the Hotel prior to arrival if you would like to bring along your Dog, availability depending. Dog friendly rooms cannot be guaranteed without prior booking.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 1013 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 7.8
Amenities: 8.8
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 8.8
C
Cornelia • couple • ch
10
2026-09-15 • via Nuitee
L
Lee • couple • gb
8
2026-09-15 • via Nuitee
V
Vanessa • extended_group • gb
9
Return visit and will be back again.
Pros:

Visited previously and was met with the same warm welcome and service. Food was good as always and we will be back when next in the area.

2026-09-07 • via Nuitee
H
Hayley • couple • gb
3
We will never return
Pros:

The outdoor area to sit in the sun

Cons:

The loudness of a wedding party sat outside near our room until late
No Netflix or robed in our room as advertised
Room dark and dingy

2026-09-06 • via Nuitee
M
Michael • solo_traveller • gb
5
2026-09-05 • via Nuitee
R
Ralf Reinhold • couple • de
10
Sehr schön, sehr zu empfehlen.
Pros:

Es war schon ein bisschen wie ein kleines Märchenschloss

Cons:

-

2026-08-24 • via Nuitee
W
Warren Colin • solo_traveller • gb
9
Pros:

Cosy, relaxing

2026-08-17 • via Nuitee
J
Jeffrey • couple • gb
10
A lovely place, very welcoming and exceeded our expectations. Will stay again if we are in the area
Pros:

Everything

Cons:

Nothing, couldn't fault the hotal

2026-08-15 • via Nuitee
D
Diana • couple • gb
9
Excellent beautiful gardens and service
Pros:

Breakfast really good but a little cold

Cons:

Hotter breakfas

2026-08-15 • via Nuitee
D
Dan • solo_traveller • gb
7
2026-08-13 • via Nuitee
S
Sharon • couple • gb
8
2026-08-10 • via Nuitee
R
Rachel • extended_group • gb
6
An OK hotel but some of the staff and food were disappointing
Pros:

Nice location and some of the staff very friendly

Cons:

Some of the service wasn't great and the room was a little run down. Food not great in the restaurant and then some of the breakfast choices were a £5 supplement, like eggs and avocado on toast but a full english was included?

2026-08-09 • via Nuitee
H
holden • couple • gb
9
2026-08-06 • via Nuitee
M
Mark • couple • gb
9
2026-07-22 • via Nuitee
D
Douglas • extended_group • gb
9
I’d recommend to anyone to try we thought it was great and will go back
Pros:

The breakfast was very good and set up for the day. The location was great close enough to Newcastle airport but far enough not to be impacted by other travellers

Cons:

The room was great but front facing and with the weather we had the window open fortunately the road is quiet so not to much road noise overnight

2026-07-21 • via Nuitee
J
Jeremy • couple • gb
8
Very enjoyable, we had previously stayed there 54 years ago after our wedding in Rothbury.
Cons:

We were dismayed by the noise from the wedding, our room was directly over the area where the guests were. Sleep was tricky.
The other thing was the request for a “good behaviour” deposit of £50, which seemed to be something of a slur on the quality of your guests.

However overall we enjoyed our stay, the food was particularly good and the staff, particularly the girl from Cuba delightful.

2026-07-19 • via Nuitee
F
Fortmann • solo_traveller • de
10
Sehr gemütlich
Pros:

Sehr hübsches Hotel

2026-07-15 • via Nuitee
I
ioana • couple • gb
10
2026-07-13 • via Nuitee
C
Christina • couple • gb
10
Was a fabulous weekend and my daughter’s wedding was amazing!
Pros:

It is very quaint and the rooms are stylish and unique. My daughter got married and the chapel and venue are fabulous. The staff are amazing and can’t help enough. The food is lovely and the breakfast was delicious! The wedding package provided for her was not only unique but also fabulous on every level!

Cons:

The rooms were extremely hot and this was a problem for the wedding party when getting hair and make up done. The heat and humidity made everyone’s hair flop and make up run. I realise the hotel wish to keep the uniqueness of the decor but I would strongly advise getting some air conditioning. Sleeping was also a problem because of the room being too hot.

2026-07-05 • via Nuitee
J
Jessica • couple • gb
9
2026-06-16 • via Nuitee