Hilton Garden Inn Statesville

Hotels
•
Hilton Garden Inn
8.2 (311 reviews)
1017 Gateway Crossing Drive , Statesville , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Nice staff
Great location
Comfortable stay
Cons:
Bugs in rooms
Check-in problems
Inconsistent food quality

Categories

Cleanliness
6.53
Several reviews mention unclean rooms and bugs, indicating a cleanliness issue.
Service
9
Generally good service reported, though a few reviews mention issues with check-in.
Location
9.04
Multiple reviews highlight good location with nearby amenities.
Room Quality
7.99
Mixed sentiments; large rooms mentioned positively, but some rooms had bugs.
Amenities
9.02
Facilities received positive feedback and the hotel was described as having many services.
Value for Money
8.48
General sentiment aligns with good value, though some issues with breakfast were noted.
Food and Beverage
7.03
Negative sentiments regarding breakfast quality as per multiple reviews.
Overall Experience
8.5
Overall pleasant experience mentioned but marred by bugs and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:42

Property Description

Luxurious Accommodation
Hilton Garden Inn Statesville offers 3-star accommodation with a terrace, restaurant, and bar. Each guest room comes equipped with a fridge for your convenience.

Convenient Amenities
Enjoy free WiFi throughout the hotel and take advantage of the 24-hour front desk and on-site ATM for your convenience.

Great Location
Situated just a short distance from popular attractions like Discovery Place Kids and Davidson College, and with the Hickory Convention Center nearby, Hilton Garden Inn Statesville is the perfect choice for your stay.

Book your stay now at Hilton Garden Inn Statesville for a memorable and comfortable experience!

Important information:

Guests that smoke in a nonsmoking room will incur a USD 250 smoking surcharge. Please contact the property for the location of designated smoking areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.2
Based on 311 reviews
Cleanliness: 6.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 9.02
Value for Money: 8.48
Food and Beverage: 7.03
Overall Experience: 8.5
D
Delisha • solo_traveller • us
10
2026-09-19 • via Nuitee
J
Jean • solo_traveller • us
8
2026-09-07 • via Nuitee
C
Colleen • family_with_children • us
8
2026-09-06 • via Nuitee
T
Thomas • couple • us
8
Pros:

Clean
Location

Cons:

No Complimentary breakfast

2026-09-04 • via Nuitee
E
Ede • family_with_children • us
4
Pros:

Room size

Cons:

Toilet leaking on floor.maintenance told management they fixed it and they couldn’t find anything!

2026-08-31 • via Nuitee
C
claire • solo_traveller • us
10
Pros:

Staff exceptional

2026-08-26 • via Nuitee
B
Brenda • couple • us
8
2026-08-18 • via Nuitee
H
Holly • solo_traveller • us
10
Pros:

Our room was good and the pool was nice.

2026-07-15 • via Nuitee
S
Sally • solo_traveller • us
10
A Great Stay
Pros:

Room was clean comfortable and television choices were great. Water was really hot! Loved the new closet design andcwalk in shower. Pool area was very clean and plenty of towels.

Cons:

Pool was a little cold. Could've been a bit warmer.

2026-07-13 • via Nuitee
J
John • couple • us
10
It was great! Thanks
Pros:

Clean and quiet

Cons:

Nothing

2026-07-05 • via Nuitee
A
Amanda • family_with_children • us
10
2026-07-05 • via Nuitee
B
Brenda • couple • us
10
2026-06-28 • via Nuitee
A
Adrienne • family_with_children • us
10
Comfortable and clean.
Pros:

The location.

2026-06-24 • via Nuitee
T
Tomasina • solo_traveller • us
10
2026-06-16 • via Nuitee
S
Smith • solo_traveller • us
10
2026-06-09 • via Nuitee
T
tammie • solo_traveller • us
10
Will be watching Hilton and hope this hotel is truly a Hilton values in service and employees
Pros:

Everyone was so kind and welcoming. In my experience that comes from employees who are truly valued and given the respect and competition for what they bring to their job. As a team it makes the organization more successful…I hope the owners take stock in this!!! In our current environment we need to stand together and assist each other on this journey with what our strengths and weaknesses are. I’m more with Hilton and will continue to make my stays here with expectations of other being in line with the company values!

2026-05-25 • via Nuitee
R
Russell • couple • us
10
Pros:

It was very good

2026-05-20 • via Nuitee
L
lorilherr • Couples
10
Great Service to Return Necklace
Pros:

We were traveling home from Florida and stayed at this hotel for one night. Along with a very clean room, friendly staff and very good food, this Team went above and beyond to return my necklace that I left in our room.
I called Molly when we got home and she said she would look for my necklace and someone would call me. The next day, I received a phone call and in four days I received my necklace in the mail. Great service!
Kudos to the Team for helping me!

2026-05-13 • via Tripadvisor
G
Gay • couple • us
9
2026-05-11 • via Nuitee
A
Amelia • couple • us
8
It was ok.
Pros:

Very clean. Staff was friendly and efficient.

Cons:

Very close to the road, and lots of road noise. Room could use a new coat of paint.

2026-05-09 • via Nuitee