Neptuna Hotel by Maduzi

Hotels
•
Independent
6.4 (26 reviews)
176 Ratuthit 200 Songroipi Rd, Patong, Phuket, 83150 , Patong , TH
66-76-340824

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Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Health or beauty spa nearby
Coin laundry on site
Handrails in stairways

Review Highlights

Pros:
Excellent, very central location
Good value for money
Friendly/helpful staff; daily housekeeping
Pool and balcony rooms; bottles of water provided daily
Reliable Wi‑Fi
Cons:
Cleanliness issues for some guests (stained towels, dirt)
Some rooms have no windows or poor views
Noise from nearby nightlife/street in some rooms
Small pool and insufficient sun loungers
Bathrooms/rooms can feel dated

Categories

Cleanliness
4.5
Mixed to negative: several reviews mention dirtiness, stained towels and limited maintenance; some guests report regular towel/linen changes but overall cleanliness was criticized.
Service
7.5
Generally positive: multiple guests praise staff friendliness and helpfulness, daily room service and complimentary water; service is a clear strength.
Location
8
Strongly positive: repeatedly described as ideal, extremely central and close to the main streets, nightlife and beach; top location for many guests.
Room Quality
5
Mixed: some rooms are spacious with balconies and pool views, but several guests report no-window rooms, dated bathrooms, noise from the street and generally tired fittings.
Amenities
5.8
Moderate: pool and Wi‑Fi are appreciated and bottles of water provided daily, but pool area is small and there are complaints about insufficient sun loungers; overall amenities are basic.
Value for Money
7.5
Positive: multiple reviewers call it excellent value and recommend the hotel for its price and location.
Food and Beverage
6.4
Standard quality for this hotel tier (not mentioned in reviews).
Overall Experience
6.5
Balanced: excellent location and good value with friendly staff, but issues with cleanliness, some room quality problems and occasional noise lead to a mixed overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-01 06:15

Property Description

Welcome to Neptuna Hotel by Maduzi, your vibrant oasis in the heart of Patong!

Relaxation and Recreation
Dive into our refreshing outdoor pool or unwind with a drink at our inviting bar/lounge. Our recreational opportunities are perfect for both relaxation and fun.

Dining Delights
Satisfy your cravings at our on-site restaurant, or grab a quick coffee at the cafe. Enjoy a delicious continental breakfast every morning to kickstart your day!

Comfort and Convenience
Our 75 air-conditioned rooms are designed for your comfort, featuring refrigerators, complimentary Wi-Fi, and cable TV. With daily housekeeping and a 24-hour front desk, we're here to ensure a seamless stay.

Experience the essence of Patong with us! Book your stay at Neptuna Hotel today!

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Covid

    Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

6.4
Based on 26 reviews
Cleanliness: 4.5
Service: 7.5
Location: 8
Room Quality: 5
Amenities: 5.8
Value for Money: 7.5
Food and Beverage: 6.4
Overall Experience: 6.5
T
Thomas • extended_group • gb
10
2026-05-26 • via Nuitee
I
Ian • solo_traveller • au
7
2026-05-10 • via Nuitee
O
Onur • solo_traveller • tr
6
Pros:

SHİ Ye selam biz sevdik otelin konumu filan süper :)

2026-05-05 • via Nuitee
L
Laurent • couple • fr
8
Rapport qualité prix parfait
Pros:

Proximité du centre animé
Tout le nécessaire
Petit balcon

2026-04-28 • via Nuitee
J
JT • couple • au
9
2026-04-26 • via Nuitee
J
jodie • couple • gb
10
Amazing location and great price!
Pros:

The best location you can get!
Right outside of the main streets!
I would definitely recommend this place if you like to party!
The pool was nice!

2026-04-22 • via Nuitee
S
Shaun • solo_traveller • gb
10
2026-04-19 • via Nuitee
T
Tatiana • couple • ru
10
Pros:

Расположение супер, всё рядом, и цена, конечно, огонь. У нас был номер с видом на бассейн. Большой просторный, с балконом, на балконе стулья, стол и сушилка. Рекомендую брать именно эту категорию.

Cons:

Мы бронировали номер с видом на бассейн. Первую ночь нас поселили в другой номер, выше категории, но по факту он хуже, потому что балкон выходит на оооочень шумную улицу, всю ночь тук туки ездили с громкой музыкой. На следующий день переехали в свой номер. Рекомендую брать номера с видом на бассейн, они самые лучшие в этом отеле. Шум от Банглы есть, но не критично.

2026-04-10 • via Nuitee
P
pierre lebeau • couple • fr
10
Pros:

La gentillesse des personnes qui travaillent dans cet hôtel le calme. Et le service.

Cons:

Ras

2026-04-08 • via Nuitee
Y
yüksel • extended_group • de
7
Pros:

überall zu fuss erreichbar,

Cons:

kleine pool

2026-04-02 • via Nuitee
S
Sirine • couple • fr
10
2026-03-31 • via Nuitee
P
peter • solo_traveller • hu
5
Pros:

The location is great

Cons:

It worked for a one night stay, but it's dirty, our room did not have a window at all, and the door could not block/seal the noise of the hallway.

2026-03-31 • via Nuitee
O
Omkar Ravanang • couple • in
9
It's great
Pros:

Very centralised location. Everything and location was accessible and saved our time and money.

2026-03-30 • via Nuitee
P
PAUL RENZO VELARDE SOTO • couple • au
8
2026-03-28 • via Nuitee
D
Dasege • couple • ch
8
2026-03-28 • via Nuitee
D
Daniel • solo_traveller • fr
10
Pros:

L'emplacement idéal en plein centre, mais situé à l'arrière du bâtiment et du coup très calme.
Grande chambre avec une vrai salle de bain, un grand lit. Parfait.

Cons:

Dommage que la fenêtre dôen sur un mur à 50 cm.

2026-03-24 • via Nuitee
G
Gibson • solo_traveller • gb
10
Overall excellent
Pros:

The room was great but had no view what so ever

Cons:

No window in the room

2026-03-20 • via Nuitee
P
PAVLOS • couple • cy
10
Pros:

Everything

Cons:

Nothing

2026-03-17 • via Nuitee
S
Sirine • couple • fr
10
Hôtel incroyable proche du centre-ville de la plage je recommande personnel au top merci beaucoup
Pros:

L’emplacement de l’hôtel et le confort à proximité du centre ville et de la plage. Personnel au top je recommande.

2026-03-16 • via Nuitee
E
Erik • solo_traveller • th
8
2026-03-15 • via Nuitee