Sutera Inn Prima Hotel

Hotels
7.6 (521 reviews)
Hotel Sutera Inn Prima Jalan Dusun Muda Off Jalan Bayam , Kota Bharu , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Value for money
Cons:
Cleanliness
Food and Beverage

Categories

Cleanliness
6.6
Toilet not properly clean as mentioned in the review.
Service
8.6
Friendly staff as highlighted in multiple reviews.
Location
8.6
Location strategic and very good as mentioned in several reviews.
Room Quality
7.6
Nice room but some concerns about air conditioning not being very cool.
Amenities
7.1
Parking available, but amenities like breakfast are lacking.
Value for Money
8.1
Good value for money highlighted in several reviews.
Food and Beverage
6.1
No breakfast mentioned, impacting the score.
Overall Experience
8.1
Mixed experiences but overall a nice stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 12:04

Property Description

Convenient Location
Nestled just 2 km from Handicraft Village and Craft Museum, Sutera Inn Prima Hotel offers easy access to popular attractions in Kota Bharu. Guests can also enjoy a round of golf at Kelantan Golf & Country Club located just 1.2 km away.

Comfortable Accommodation
The hotel boasts well-equipped rooms with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms. Guests can also unwind on the terrace while enjoying a city view or relax in the cozy bed with quality linen.

Exceptional Services
With a restaurant, room service, and a concierge service, guests can indulge in a hassle-free stay at Sutera Inn Prima Hotel. Additionally, the 24-hour front desk and business centre cater to all guest needs promptly.

Book your stay at Sutera Inn Prima Hotel for a delightful and convenient experience in Kota Bharu.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for MYR 55 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 521 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 7.1
Value for Money: 8.1
Food and Beverage: 6.1
Overall Experience: 8.1
M
MOHAMAD KHASIRI • solo_traveller • my
4
Pros:

Friendly staff
Next to the famous Nasi Kerabu Lieniey

Cons:

Water pressure
Old rotten furniture
No room service
The lift is slow and only 1 working

2026-07-02 • via Nuitee
R
Rohima • solo_traveller • my
6
2026-06-27 • via Nuitee
Z
ZARIMAH • family_with_children • my
8
2026-06-26 • via Nuitee
M
Mohd Nadzim • couple • my
7
2026-06-24 • via Nuitee
S
Saifullizam • family_with_children • my
5
Pros:

0fffer 1 queen bed + 1 single bed for rm162 price quit cheap

Cons:

Toillet fittings dah lama x tukar baru

2026-06-21 • via Nuitee
J
Jamil Rashid • couple • my
8
2026-06-21 • via Nuitee
M
Muniza • extended_group • my
9
2026-06-11 • via Nuitee
M
Mami Nur • solo_traveller • my
10
Pros:

1.Tempat dalam bandar
2.senang parking
3.privisi
4.bànyak restaurant sekitar hotel

2026-06-07 • via Nuitee
M
Malar • solo_traveller • my
4
Not worth.
Pros:

Notting there

Cons:

Not worth for money
All old furniture need update the AC condition its come with noise.
Bathroom need cleaning. No shower cap .. when ask reception they said house keep finished work
shower in old method 😭😭 very hard to bath . Shower not hot .this will not my next visit in kota bharu.my honest review not to condemned the hotel .
Dust everywhere😔

2026-06-06 • via Nuitee
N
Nor Syaidatul Akma • couple • my
8
2026-06-06 • via Nuitee
M
Mazlina • family_with_children • my
7
2026-06-06 • via Nuitee
A
Aishah • couple • my
7
generally comfortable.
Pros:

no breakfast
location good

Cons:

no cleaning services. The waste was not thrown away everyday.

2026-06-05 • via Nuitee
H
Harith Azhan • couple • my
8
2026-06-04 • via Nuitee
M
Muhammad Yusof • family_with_children • my
10
Friendly kids…
Pros:

In town…

2026-06-03 • via Nuitee
A
Ainin Nisak • extended_group • my
7
2026-06-01 • via Nuitee
M
Maswati • solo_traveller • my
8
2026-05-31 • via Nuitee
A
Azry • couple • my
8
location are strategic and worth the money.
Pros:

-Easy to park
-spacious room
-friendly staffs
-walking distance to stadium (somehow walking is not local culture there)

Cons:

some facilities quite rundown/old. But overall still good to use.

2026-05-07 • via Nuitee
S
Shuhaliza • couple • my
8
2026-05-05 • via Nuitee
M
Mohd Masri • solo_traveller • my
6
2026-05-04 • via Nuitee
N
nazeri bin • solo_traveller • my
10
Pros:

Bersih & nyaman

2026-05-01 • via Nuitee