Pullman Colombo City Centre

Hotels
Pullman Hotels and Resorts
9.2 (1518 reviews)
No. 24, Dharmapala Mawatha , Colombo , lk

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious and comfortable rooms
Nice pool area
Cons:
Poor service during check-in
Lack of cleanliness

Categories

Cleanliness
8.29
Cleaning is not sufficient; the hotel has a musty smell.
Service
9.26
Service was inadequate, especially during check-in and rooftop food orders.
Location
10
Location well-suited for a stopover; positively received.
Room Quality
9.98
Spacious, comfortable, and clean rooms were appreciated.
Amenities
9.28
Pool area lacks sufficient sunbathing beds; overall amenities were decent.
Value for Money
8.74
Perceived as overpriced given the service and cleanliness issues.
Food and Beverage
8.29
Food quality was disappointing; children's meal options were limited.
Overall Experience
9.78
Overall experience was mixed due to service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:13

Property Description

Luxurious Accommodations
Experience luxury at its finest in Movenpick Hotel Colombo, offering air-conditioned rooms with stunning views, plush amenities, and floor-to-ceiling windows for a truly indulgent stay.

Rooftop Bar and Infinity Pool
Unwind at the highest rooftop bar in the area, while enjoying the breathtaking views of the Indian Ocean from the infinity swimming pool, creating unforgettable memories during your stay.

Wellness and Dining Experience
Indulge in a 24-hour state-of-the-art gymnasium, dedicated Zumba and Yoga rooms, and authentic Sri Lankan cuisine at the restaurants, promising a rejuvenating and flavorful experience.

Book now for an unforgettable stay at Movenpick Hotel Colombo, where luxury and comfort meet to exceed your expectations.

Important information:

Kindly note the same credit card used to make the pre-booking must be presented during check-in along with the valid photo ID.

Please note that all special requests are subject to availability and additional charges may apply. Pullman Colombo City Centre reserves the right to apply different policies and additional supplements for bookings with more than 10 rooms.

Please inform Pullman Colombo City Centre in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

As imposed by the government of Sri Lanka, along with this hotel booking, there are other requirements that need to be met in order for you to obtain a Visa to enter the country. The property will assist you with all this information.

The details will be sent to you via a message post-reservation.

Please note, classification of level-1 properties and the above information can change based on government regulation changes. Please ensure to refer to SLTDA protocols prior to making a reservation.

Guests under the age of 18 can only check in with a parent or official guardian.
Pullman Colombo City Centre reserves the right to apply different policies and additional supplements for bookings with more than 10 rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Location

Guest Reviews

9.2
Based on 1518 reviews
Cleanliness: 8.29
Service: 9.26
Location: 10
Room Quality: 9.98
Amenities: 9.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 9.78
R
Resort36246187944 Family
10
Excellent expeirence
Pros:

Hotel service was excellent. Team were very helpful (Rivini, and Abdul).

2026-08-29 via Tripadvisor
1
187ayeshap Family
10
Lovely hotel
Pros:

Clean and spacious rooms with amazing city view. Service was great and food had variety

2026-08-26 via Tripadvisor
J
juunc2021 Family
10
It was perfect and the staff exceptional
Pros:

Excellent service and hospitality especially Nimsara,Pasindu and rivini

2026-08-25 via Tripadvisor
A
Alessia solo_traveller it
10
2026-08-24 via Nuitee
S
shanr340 Family
10
Excellent stay
Pros:

Perfect location nice staff specially thanks to Rivini and Misfah

2026-08-23 via Tripadvisor
G
gangulin2026 Family
10
Excellent Stay
Pros:

I had a wonderful stay at Pullman Colombo City Centre. Everything was excellent from start to finish—the room, service, cleanliness, facilities, and overall hospitality were outstanding. The staff were friendly, professional, and always helpful. Truly a memorable experience, and I would definitely recommend Pullman Colombo City Centre for a great stay! ⭐⭐⭐⭐⭐

2026-08-23 via Tripadvisor
A
Ahmed couple mv
7
2026-08-22 via Nuitee
I
iitravel Solo travel Brisbane, Brisbane Region, Queensland
8
Quality Tourist Hotel within walking distance to Galle Face Green
Pros:

This hotel was built around 2017 and has rebranded to NH Colkection Hotel in 2024.

The hotel has security check of luggage as you enter the lobby and a large reception area for check-in.

A small coffee shop with some seating is also on the ground floor where I enjoyed my welcome drink whilst I was being checked-in.

I booked a superior room for my two night stay and was allocated a room on the ninth floor with views between other buildings out to the coastline.

The room was spacious with large comfortable bed, chair with lamp and side table, writing desk and chair, a lounge , large TV., small fridge and two small complimentary bottles of water. Tea and coffee making facilities were located on a small bench area between the wardrobe and separate bathroom.

The wardrobe contained slippers, a small digital safe, coat hangers, hanging space and drawers, iron and ironing board and a torch. A foldable luggage rack was also in the wardrobe to use for your baggage.

The bathroom had an entry door from the small hallway next to the wardrobe and a larger sliding door entry off the bedroom area. The toilet was next to the door entry.

Twin basins , complimentary amenities, and pump containers of hand soap, hand and body lotion between the hand basins and shower gel shampoo and condoner in the shower.

A towel rack with floor mat and towels and separate hand towels on the towel rails in front of the hand basins.

The shower had a full size window with city view and a roller blind to utilise when using the shower and bathroom areas.

The room was a little tired in places including the roller blind in the bathroom and general wear and tear on some of room furnishings.

The hotel offers room service.

The breakfast included in my room rate at the time of booking is definitely worth paying for.

A large selection of western and other cuisines, including egg station for omelettes, fried, scrambled and poached eggs.

A separate room of the main food and seating area has the parties and breads and toaster.

Coffee machine and tea bags and hot water . An exceptional self service chilled mango or strawberry smoothie drinks from glass jugs next to the other juices that were also available.

The rooftop bar, with separate infinity pool with views and hot tub area is great for a rest in the middle of the day or for an evening drink or meal.

The only drawback is the bar area is smoking so if you are a non-smoker you will have to take this into account, it would be better if they had two distinct areas.

I enjoyed two meals with a drink on both nights I stayed and the food and service were excellent.

The hotel is close to Galle Face Green 15 -20 min walk and also in the area is the One Galle Face Mall and the new Colombo Port City. The Lotus Tower is also walkable but allow about 30 mins.

Overall an enjoyable two night stay.

2026-08-16 via Tripadvisor
2
284tashan Family
10
Colombo stay
Pros:

The location of this hotel was absolutely perfect. Just a short walk from the beach and all the nearby shops.

The staff were incredibly friendly, welcoming, and always happy to go the extra mile to accommodate every need. They even had a shuttle service to the casino, which was such a great added bonus!

Our room was spotless, and all the amenities were beautifully maintained and ready to use. The breakfast and dinner buffets had an amazing variety of options, with seafood lovers especially spoilt for choice!

We absolutely loved our stay and only wish we could have stayed longer. Would definitely recommend this hotel and would happily come back!

2026-08-13 via Tripadvisor
T
tarunvirs2026 Family
10
Simple & Sweet
Pros:

Nice experience staying here ✨

2026-08-13 via Tripadvisor
R
rmst2025 Business
10
Amazing
Pros:

Hotel , location , food and staffs were amazing plus Harahini from the hotel is very friendly and helpful . Would love to be here again

2026-08-12 via Tripadvisor
C
christinemD3397KR Family
10
Relaxing night at NH Hotel Colombo
Pros:

A very pleasant at NH Colombo. The rooms are great, the buffet is delicious and the staff is really nice and helpful. Thank you to front desk Rivini and Nimsara for their kind and efficient assistance with check in and out formalities.

2026-08-03 via Tripadvisor
P
projecti280 Couples
10
Didnt expect this amazing Hospitality
Pros:

⭐⭐⭐⭐⭐

Our stay at the NH Collection Colombo was, without a doubt, one of the most memorable hotel experiences we’ve ever had.

From the moment we checked in, we felt genuinely welcomed. Even though the hotel was completely full, the team surprised us with a complimentary room upgrade to a beautiful room featuring a bathtub right by the window overlooking the ocean. It was the perfect start to our stay.

Unfortunately, I came down with a pretty bad flu during our trip. What happened afterwards is something I’ll never forget. The staff went above and beyond to make sure I was as comfortable as possible. They regularly brought me honey, different kinds of tea and plenty of water, and kept checking in to see how I was feeling. I honestly didn’t feel like just another guest – I felt like I was being looked after by family, almost like being back home with my mum.

What impressed us even more was that, despite the hotel being fully booked, they still managed to arrange a late check-out until 2:00 PM so I could get some extra rest before we had to leave. That level of care and flexibility is incredibly rare.

A very special thank you goes to MISFAH, GANGURI, HASHINI, RIVINI and PASIDU. You all truly went the extra mile to make sure my wife and I could still enjoy our stay despite me being sick. Your kindness, warmth and genuine hospitality made all the difference, and we are so grateful for everything you did for us.

Beautiful rooms and amazing sea views are one thing, but it’s people like MISFAH, GANGURI, HASHINI, RIVINI and PASIDU who make a hotel truly special. Thanks to you, this wasn’t just another hotel stay—it became a memory we’ll always cherish.

We will definitely recommend NH Collection Colombo to everyone we know, and when we’re back in Colombo, there’s no question where we’ll stay.

Thank you from the bottom of our hearts!

2026-08-02 via Tripadvisor
L
lorenzomZ4866SQ Solo travel
10
Hotel and Stay
Pros:

great location and beautiful hotel

2026-07-30 via Tripadvisor
9
958aislingf Couples
10
The best in Colombo
Pros:

Amazing hotel all around, food, rooftop, gym, room and all services are a 10/10!! A truly beautiful hotel. Staff are exceptional

2026-07-29 via Tripadvisor
4
436javeda Solo travel
10
Great location and clean rooms , wonderful staff a special thanks to lobby staff , and the reception. Rivini and her fel
Pros:

Great location and clean rooms , wonderful staff a special thanks to lobby staff , and the reception. Rivini and her fellow staff have been very courteous and helpful ! Highly recommend

2026-07-28 via Tripadvisor
C
Curiosity04299891573 Friends getaway
10
Exceptional Service
Pros:

Thank you for your nice behaviour
And gimme my forget wallet in the lobby.
thank you all reception staff
Specialy Tashani LM Pasindu, Rivini and Ganguli
From Bangladesh group

2026-07-28 via Tripadvisor
P
P3398SVkenc Couples
10
NH Collection reception.
Pros:

Tharun and nimsara at the reception really made the stay unforgettable. Amazing hospitality.

2026-07-26 via Tripadvisor
P
Pioneer51697101089 Family
10
Perfect Stay
Pros:

Nice stay speacially thanks to Ms.Rivini and nice service

2026-07-25 via Tripadvisor
M
Mohua couple in
10
Pros:

Very nice property excellent rooftop and great service

2026-07-25 via Nuitee