Old Hall Hotel

Hotels
8.9 (1390 reviews)
High Street , Caister-on-Sea , GB
+44 1493 720400

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spa
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Breakfast quality
Inconsistent service at restaurant
Small bar area

Categories

Cleanliness
8.93
Rooms were noted as clean and modern, generally a positive sentiment in reviews.
Service
9.4
Staff presence and helpfulness were often highlighted positively, although some isolated incidents were mentioned.
Location
9.44
Multiple reviews praised the hotel’s great central location, making it convenient for guests.
Room Quality
8.89
Rooms are spacious and comfortable, although a few minor complaints were raised.
Amenities
8.92
The spa and pool facilities received favorable mentions.
Value for Money
8.88
Feedback on pricing was mixed; while some found it a good value, others felt certain aspects did not match the price.
Food and Beverage
7.43
Breakfast received criticism, impacting the overall score for this category.
Overall Experience
9.3
Despite some issues, guests generally described their stay positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 15:47

Property Description

Luxurious Spa and Leisure Facilities
The Old Hall Hotel in Caister-on-Sea offers a relaxing retreat with a spa centre, indoor heated swimming pool, hydrotherapy pool, steam room, sauna, and a fully-equipped gym. Guests can unwind and rejuvenate in style during their stay.

Convenient Location
Situated just 4.5 miles from Great Yarmouth and within easy reach of Norwich, The Old Hall Hotel provides the perfect base for exploring the Norfolk Broads and nearby attractions like Cromer. With free parking and WiFi, guests can effortlessly venture out and discover the beauty of the region.

Comfortable Accommodation
Each room at The Old Hall Hotel features a flat-screen TV, ensuring guests have a cozy space to relax after a day of sightseeing. The combination of modern amenities and traditional charm guarantees a pleasant stay for every visitor.

Book your stay at The Old Hall Hotel now for a delightful blend of luxury, convenience, and comfort.

Important information:

Please note, children under 16 years of age are permitted to use the leisure facilities from 10:00 and 18:00 only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.9
Based on 1390 reviews
Cleanliness: 8.93
Service: 9.4
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 7.43
Overall Experience: 9.3
M
Miller • solo_traveller • gb
9
Pros:

Swimming pool

2026-09-19 • via Nuitee
N
Nathan • couple • gb
9
2026-09-17 • via Nuitee
S
Steph • couple • gb
9
Would definitely stay again
Pros:

The property was clean and comfortable, the staff were fab and everything needed was onsite.

Cons:

A few cleaning details were missed and it was not possible to book spa treatments during our stay

2026-09-17 • via Nuitee
S
susan • couple • gb
8
Pros:

Great staff, good food in Branfords, excellent drinks, good spa, comfy beds. Cleaners excellent.

Cons:

Bathroom very basic, no walk in shower, generic soap so had to buy hair products and decent shower gel. Poor wardrobe space. No hooks for coats. No water in room.

2026-09-16 • via Nuitee
D
Diane • couple • gb
10
Excellent!
Pros:

Breakfast was very good, evening meal in the restaurant was very good, facilities were excellent

Cons:

Nothing

2026-09-16 • via Nuitee
P
Peter • family_with_children • gb
9
Very nice stay
Pros:

The food is very good at this hotel and its nice being able to use the leisure facilities

2026-09-14 • via Nuitee
R
Richard • couple • gb
9
2026-09-14 • via Nuitee
B
Brian • couple • gb
10
Good room and food
Pros:

Room was good size food great

2026-09-13 • via Nuitee
G
Graham • couple • gb
6
Average would not recommend or stay again
Pros:

Breakfast spa

Cons:

Bathroom dated and dirty and room not cleaned to a good standard,needs walk in shower for safety reasons.
Stairs from room was very dirty was not cleaned at all during our stay and looked like it has not for many weeks.

2026-09-13 • via Nuitee
K
Keith • couple • gb
8
2026-09-13 • via Nuitee
J
Joanne • couple • gb
9
Great location, rooms comfortable staff very friendly breakfast lovely also enjoyed our food in the restaurant. Would de
Pros:

Dry nice and comfortable.

Cons:

Nothing

2026-09-13 • via Nuitee
K
Kurt Wilhelm • couple • de
9
Sehr gut
2026-09-12 • via Nuitee
N
Nikki • couple • gb
6
Pleasant stay for one night
Pros:

Room was a good size, quiet and clean.

Cons:

Didn't expect the pool/spa to be part of a commercial gym. Decor in keeping with age of hotel but looks a bit tired - could do with a lick of paint.

2026-09-11 • via Nuitee
L
les • couple • gb
9
Excellent.will visit again
Pros:

Rooms very clean and spacious.food excellent and very helpful staff

Cons:

Nothing

2026-09-11 • via Nuitee
J
johnp66 • solo_traveller • gb
8
2026-09-10 • via Nuitee
P
Patrick • solo_traveller • gb
5
Pros:

Good breakfast, friendly staff,

2026-09-08 • via Nuitee
J
Jackson • couple • gb
7
Overall had a lovely stay
Pros:

The on site restaurant is great - both quality and service
All the staff were very friendly and helpful including barstaff and cleaners
The room was nicely clean but the bathroom could do with a little updating.

Cons:

The Bathroom needs some tlc, some guests were a little noisy late at night on the corridors

2026-09-08 • via Nuitee
A
AnthH • solo_traveller • gb
10
2026-09-07 • via Nuitee
S
Sharron • couple • gb
10
Will return as enjoyed whole experience.
Pros:

Excellent room, food was good value for money.
Location very good.
Staff very friendly & happy to help.

2026-09-07 • via Nuitee
D
Dee • solo_traveller • gb
7
Pros:

Really great breakfast. Comfortable beds.

Cons:

Menu in information booklet in room had price differences. We ate & drank every day in the restaurant & bar. We paid at least £10 over the price advertised in the information booklet. This was reported 3 times to 3 different staff members during the stay & nothing was done & they weren't interested. Pretty poor 😕

2026-09-04 • via Nuitee