Old Hall Hotel

Hotels
8.9 (1332 reviews)
High Street , Caister-on-Sea , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spa
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Breakfast quality
Inconsistent service at restaurant
Small bar area

Categories

Cleanliness
8.93
Rooms were noted as clean and modern, generally a positive sentiment in reviews.
Service
9.4
Staff presence and helpfulness were often highlighted positively, although some isolated incidents were mentioned.
Location
9.44
Multiple reviews praised the hotel’s great central location, making it convenient for guests.
Room Quality
8.89
Rooms are spacious and comfortable, although a few minor complaints were raised.
Amenities
8.92
The spa and pool facilities received favorable mentions.
Value for Money
8.88
Feedback on pricing was mixed; while some found it a good value, others felt certain aspects did not match the price.
Food and Beverage
7.43
Breakfast received criticism, impacting the overall score for this category.
Overall Experience
9.3
Despite some issues, guests generally described their stay positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 15:47

Property Description

Luxurious Spa and Leisure Facilities
The Old Hall Hotel in Caister-on-Sea offers a relaxing retreat with a spa centre, indoor heated swimming pool, hydrotherapy pool, steam room, sauna, and a fully-equipped gym. Guests can unwind and rejuvenate in style during their stay.

Convenient Location
Situated just 4.5 miles from Great Yarmouth and within easy reach of Norwich, The Old Hall Hotel provides the perfect base for exploring the Norfolk Broads and nearby attractions like Cromer. With free parking and WiFi, guests can effortlessly venture out and discover the beauty of the region.

Comfortable Accommodation
Each room at The Old Hall Hotel features a flat-screen TV, ensuring guests have a cozy space to relax after a day of sightseeing. The combination of modern amenities and traditional charm guarantees a pleasant stay for every visitor.

Book your stay at The Old Hall Hotel now for a delightful blend of luxury, convenience, and comfort.

Important information:

Please note, children under 16 years of age are permitted to use the leisure facilities from 10:00 and 18:00 only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 14 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.9
Based on 1332 reviews
Cleanliness: 8.93
Service: 9.4
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 7.43
Overall Experience: 9.3
M
Michael couple gb
9
2026-07-11 via Nuitee
B
Borra couple ch
8
2026-07-10 via Nuitee
V
Vera solo_traveller gb
10
Relaxing and very enjoyable
Pros:

The staff were excellent and made my stay very enjoyable.
The facilities at the hotel including an indoor pool were very good also.

Cons:

I was not aware of any shortcomings at this hotel.

2026-07-09 via Nuitee
S
Smith couple gb
8
The stay was enjoyable and the food very good.
Pros:

Air conditioning in the bedroom and comfy bed and nice bath.

Cons:

The over sensitive fire alarm which went off twice during the night.

2026-07-08 via Nuitee
S
Stefan couple gb
10
2026-07-04 via Nuitee
J
John solo_traveller gb
9
Excellent as normal
Pros:

air conditioned room and breakfast

Cons:

nothing

2026-07-02 via Nuitee
T
Tony solo_traveller gb
8
Pros:

The staff were all lovley the room great bed comfortable all clean. We did have an issue with bad smell coming up from the wet room trap which staff did try and fix but it did still smell.

Cons:

As I said just the bad smell in the were room

2026-07-01 via Nuitee
P
Paul couple gb
8
2026-06-30 via Nuitee
J
Julie solo_traveller gb
8
Pros:

Hotel room was clean and comfortable. Facilities were good and we enjoyed our hot stone massages.

Cons:

Breakfast service was very slow and unorganised. Ordered porridge and yogurt for starter I'd eaten my yogurt at least 10 mins before my husbands porridge finally arrived. Then they cleared our table then our toast was brought out as the lady said she was just bringing our breakfasts out 10 mins later still no breakfast, toast was sitting getting cold. Other guests that came in after us was getting served their breakfasts and still nothing until we had to ask for replacement toast and our breakfasts. I understand they get busy but when we arrived there was only us and another couple, then other guests started to arrive and they were eating their breakfasts before us, which didn't seem right seeing as we were having nothing different from them?? This is the only thing that let the venue down.

2026-06-29 via Nuitee
W
Wootton couple gb
9
2026-06-28 via Nuitee
J
Jackie solo_traveller gb
10
Definitely returning for a second visit
Pros:

Everything! Location, rooms, facilities, breakfast was delicious and the restaurant food was great value for money. Staff were friendly and very welcoming.

2026-06-28 via Nuitee
T
Tony solo_traveller gb
9
2026-06-28 via Nuitee
G
Gillian couple gb
8
A good place to stay.
Pros:

Excellent breakfast. The staff were very friendly and helpful. The Spa was lovely especially in the heat, as was the air conditioning.

Cons:

The evening meals choices were fine and tasted nice but were not that exciting. It would be nice to have some local seafood that is not battered.

2026-06-27 via Nuitee
J
James couple gb
10
Excellent
Pros:

Clean good service excellent pool

Cons:

Nothing

2026-06-27 via Nuitee
H
Hendriks solo_traveller nl
10
2026-06-25 via Nuitee
R
Richard solo_traveller gb
10
2026-06-24 via Nuitee
L
lorraine couple gb
5
2026-06-24 via Nuitee
D
Dobell solo_traveller gb
8
Short stay in Caister-on-Sea
Pros:

The pool
The room

Cons:

Not a pretty location.

2026-06-23 via Nuitee
W
Winham solo_traveller gb
10
Pros:

The staff were all pleasant and very helpful. Hotel was clean in all areas. We didn't use the pool but we have stayed here quite a few times and it was great. Hopefully we will be back again and would highly recommend it to everyone. Cannot fault the place. Lovely breakfast nothing was too much trouble.

Cons:

Everything was good

2026-06-23 via Nuitee
B
Ben family_with_children gb
8
Very pleasant stay; staff wonderful
Pros:

The hotel was quite basic but clean. Staff were, without exception, extremely friendly, helpful and cheerful. Our room was clean but basic. Comfortable bed, clean, fresh bedding but it lacked the 'extra touches' i.e. the usual range of toiletries, fluffy towels, decent toilet roll etc.. however, there was tea/coffee making facilities in the room, shower over the bath, aircon and so on. We paid around £124 for one night, which was a good price and totally acceptable. We had a table booked for 13 in the evening and the food was very good & service impeccable. Breakfast was a selection of cereal and cooked food. Delicious! We didn't use the spa because we were only there for one night but it looked rather inviting. I would certainly recommend this hotel for a short or overnight stay. In conclusion - a very good stay for the price we paid.

Cons:

Not sure what to write in this section as, although I've mentioned lack of toiletries, better towels & toilet paper, plus lack of bottled water in the room, the price we paid didn't warrant these little extras so I can't complain about not having them as they were not reflected in the price we paid.

2026-06-22 via Nuitee