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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Pet basket
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Manicure
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Pedicure
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Fitness classes
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Personal trainer
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Hair Salon Services
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
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Mobile app for room service
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Live music/performance
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Themed dinner nights
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Temporary art galleries
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Cooking class
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Stand-up comedy
Review Highlights
Categories
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Property Description
Luxurious Spa Center and Swimming Pool: Indulge in relaxation at the spa center with rejuvenating beauty treatments and saunas, followed by a refreshing dip in the swimming pool.
Elegant Rooms with Panoramic Views: Unwind in stylish rooms equipped with modern amenities, offering breathtaking views of the city skyline, ensuring a comfortable and memorable stay.
Convenient Location for Business and Leisure: Located in the heart of Nur-Sultan's business center, with easy access to popular landmarks like Bayterek Monument and Nurzhol Boulevard, making it ideal for both business and leisure travelers.
Book your stay at Ritz Carlton Astana now for a luxurious and unforgettable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 11 years old stay for KZT 11,000 per person per night when using an existing bed.
People 3 years old and over stay for KZT 22,400 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Отличное расположение, отличный спа и бассейн, идеально чисто в номере, комплимент от отеля фрукты и открытка, из окна прекрасный вид .
Все было классно, рум сервис не оставляли нас без внимания, спасибо большое Ринату за понимание, доброту, улыбчивость.
Отдых прошел замечательно, номера чистые, персонал душки👍
Расположение отеля в самом центре города, в пешей доступности до многих достопримечательностей. Персонал отеля очень вежливый и обходительный. Отмечу высокий уровень отеля по всем критериям.
Цены в ресторане отеля или стоимость обеда в номере довольно высокие- около 100 евро на двоих за один раз.
Завтрак - отличный , разнообразный и с хорошим сервисом.
oteldeki yiyecek icecek fiyatlari otal oda fiyati oranlamasina gore ve cevredeki restoran ve cafelere gore cok pahaliydi
Konaklama temizlik konfor hepsi cok guzeldi . otel konaklama olarak verdigimiz paranin karsiligini verdi ama F&B fiyat performansi olarak ayni seyi soyliyemem. oran olarak ve cevreye gore sanki biraz daha asagi cekilebilir
Завтрак просто превосходный! Персонал очень приветливый! Сервис на высшем уровне. Спа это отдельный восторг! Расположение отеля прекрасное.
Не понравился шум из клуба рядом с отелем, до 3-4 утра долбит музыка, даже с закрытыми окнами дискомфортно и очень шумно. И постель очень теплая, не по сезону.
👍
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