Element by Marriott Kuala Lumpur

Hotels
Element by Westin
8.9 (1497 reviews)
Ilham Tower, Jalan Binjai , Kuala Lumpur , my

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Lovely and spacious room
Amazing breakfast
Cons:
Staff training issues
Cleanliness concerns in some areas

Categories

Cleanliness
8.29
Some guests mentioned issues like unclean areas in the washroom.
Service
9.26
Most reviews praised the staff as friendly and helpful.
Location
9.3
Numerous reviews highlighted the excellent location, close to attractions.
Room Quality
8.75
Guests appreciated the spacious and comfortable rooms.
Amenities
8.78
Amenities like kitchenette, breakfast options, and pool were well-received.
Value for Money
8.74
Satisfaction was expressed regarding the value for the price paid.
Food and Beverage
8.79
The breakfast spread received high praise from guests.
Overall Experience
9.26
Overall positive feedback with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:42

Property Description

Luxurious Eco-Friendly Stay
Element Kuala Lumpur, housed in the iconic Ilham Tower, offers a unique eco-friendly experience designed by Foster + Partners. Enjoy stunning views of the city from your airy and spacious studio or suite, complete with modern amenities like the Westin Heavenly®Bed and in-room kitchen.

Wellness and Dining Options
Indulge in a balanced lifestyle at the 24-hour Motion fitness facility or relax at the spa and indoor saline swimming pool. Don't miss out on the local and international delicacies at TRACE Restaurant & Bar, a perfect spot to unwind after a long day.

Convenient Amenities and Attractions
With free WiFi, self-service laundry facilities, and a helpful multi-lingual staff, your stay is made comfortable and convenient. Explore nearby attractions like the Petronas Twin Towers and enjoy the Bikes To Borrow program for a unique cycling experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1497 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
I
Imtyaz solo_traveller gb
8
Great value, great location, great views
Pros:

Good varied Breakfast for all.
Location perfect.

2026-05-23 via Nuitee
R
ROZAIFEE couple my
7
2026-05-23 via Nuitee
M
Mohd Nazir couple my
8
will repeat my stay here
Pros:

beautiful location

Cons:

Dont have 24 hours bell boy,

2026-05-22 via Nuitee
A
Abi solo_traveller gb
10
2026-05-21 via Nuitee
L
Lee W K solo_traveller my
10
An exceptional staycation with amazing views and thoughtful amenities!
Pros:

We had a fantastic staycation experience here. The attention to detail is amazing, as they even provide dishwashing liquid in the room so you can easily wash the cups, bowls, plates, and cutlery.

​The rooms offer a stunning view of the KL skyline, and the 24-hour coffee machine was a major plus. Another great perk is the complimentary bike rental, which is a wonderful way to explore KL city.

​Breakfast was excellent, and I loved that they have a barista on-site to brew you a proper, fresh cup of coffee. To top it off, the swimming pool is warm and has a really nice, relaxing atmosphere. Highly recommended!

Cons:

The only downside is that the lift waiting time can get a bit long during peak hours.

2026-05-17 via Nuitee
W
Wendy couple my
9
2026-05-17 via Nuitee
M
Masakatsu solo_traveller jp
10
2026-05-17 via Nuitee
C
Chuang solo_traveller id
9
2026-05-12 via Nuitee
L
LAMI couple fr
7
Pros:

La chambre et la vue était correcte

Cons:

Le bar était fermé à 21 h et il ne servait quasiment pas d'alcool. La piscine était couverte et pas très chaude et très impersonnelle

2026-05-11 via Nuitee
P
Peter couple my
5
the stay was just average in view of the room price and i still had to pay for parking
Pros:

The place was very clean (including the room)

Cons:

The TV had a blackish area - top left corner (Room 4202).
The mattress was too soft and I complained to the reception where they said they will turn over the mattress (but somehow they did not).

2026-05-04 via Nuitee
P
Prihatmoko solo_traveller id
10
Pros:

City view is amazing

Cons:

Long walk to Bukit Bintang at night

2026-05-02 via Nuitee
G
Guy extended_group be
8
Pros:

The room was nice and clean. I did not have breakfast

Cons:

N/A

2026-04-29 via Nuitee
A
Amani couple fr
10
2026-04-27 via Nuitee
C
Chris couple gb
9
2026-04-21 via Nuitee
D
Dokupil solo_traveller sk
10
Pros:

All

2026-04-21 via Nuitee
S
Steven couple au
9
2026-04-20 via Nuitee
A
Ahmad couple my
10
2026-04-19 via Nuitee
C
Ching Li couple my
9
2026-04-19 via Nuitee
J
Javier couple mx
10
2026-04-17 via Nuitee
N
Nikita solo_traveller gb
8
Pros:

Location was convenient

2026-04-15 via Nuitee