Hotel Lavender

Hotels
8.8 (2737 reviews)
ul. Długa 49 , Kraków , pl

Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.28
Some reviews highlighted issues with room cleanliness and maintenance.
Service
9.25
Overall a positive sentiment towards the helpfulness of staff, though there were some negative remarks from one reviewer.
Location
9.29
Multiple reviews praised the central location as ideal for exploring the area.
Room Quality
8.74
General satisfaction with room comfort and modern decor.
Amenities
8.77
Amenities were adequate, although some specific complaints about the absence of items like tea bags and milk were noted.
Value for Money
8.73
Reviews indicate that the hotel provides a good value for its pricing relative to the location.
Food and Beverage
8.28
Breakfast received mixed reviews; there were mentions of limited hot options.
Overall Experience
9.05
Overall, guests expressed high satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:34

Property Description

Modern and Traditional Decor: Hotel Lavender offers a unique blend of modern, minimalist, and traditional decor in each air-conditioned room, providing a comfortable and stylish ambiance for guests.

Dining Options: Guests can indulge in a delicious buffet or menu breakfast at the on-site restaurant, with a variety of vegetarian and vegan options available. For those on the go, packed lunches are also offered to ensure a convenient dining experience.

Convenient Location: Situated in central Kraków, just a short distance from popular landmarks such as St. Florian's Gate and Galeria Krakowska, Hotel Lavender provides easy access to key attractions, making it the perfect choice for travelers looking to explore the city.

Experience the perfect blend of comfort and convenience at Hotel Lavender. Book now for an unforgettable stay in Kraków.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply. Please contact the property after making a reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs PLN 6 per hour.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 50 zł per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2737 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
D
daniela extended_group it
9
Fantastico
Pros:

L’’hotel si trova in una posizione ottimale molto vicino a piazza Mateijco . La struttura è pulita in un quartiere tranquillo , la stanza dotata di tutti i comfort e nel corridoio c’era una colonnina che erogava l’acqua fresca gratis cosa preziosissima .

Cons:

Niente

2026-05-30 via Nuitee
J
JORGE IVAN couple co
10
¡Excelente estancia, 100% recomendado!
Pros:

"Estuve completamente satisfecho con mi estancia. El hotel es muy seguro, cómodo y cuenta con un excelente aire acondicionado, lo cual se agradece. La ubicación es fantástica, el personal es sumamente amable y atento, y la relación calidad-precio es insuperable. pedi una habitacion del interor y no se sentia ningun ruido, Sin duda, volvería a hospedarme aquí,

Cons:

Podría adicionar que el personal que atende en la recepción podría ser un poco más amable

2026-05-30 via Nuitee
D
Demich solo_traveller pl
8
2026-05-30 via Nuitee
D
Damien solo_traveller ie
9
Pros:

Lovely clean room, great breakfast and friendly staff.

Cons:

Beds could benefit from extra pillows

2026-05-29 via Nuitee
Потреба solo_traveller ua
9
2026-05-29 via Nuitee
couple us
8
Comfortable for price point.
Pros:

For the price point everything was acceptable. Very close to town center and across from the Catholic Church

2026-05-29 via Nuitee
J
Janice couple us
9
Overall everything was as we expected
Pros:

Room a little noisy from train, requested a room to rear of hotel but didn’t get.
Breakfast and location excellent. Easy to get around.

Cons:

A little disappointed with Checkin…receptionist was a little blah, but that could be language barrier…. Was very helpful with getting transportation when we needed a ride and made reservations for us.

2026-05-29 via Nuitee
W
William solo_traveller ie
10
Pros:

Fantastic hotel to stay in it has everything very clean wonderful staff very helpful and it has a lift which I found very helpful as I have bad legs from arthritis a bar to get drinks and a beer garden where you can smoke and drink only had breakfast which was Fantastic really enjoyed our stay there.

2026-05-29 via Nuitee
W
Walter couple ch
7
2026-05-29 via Nuitee
M
Maibritt solo_traveller dk
9
Nice stay
Pros:

I liked the breakfast and the possibility to obtain water from the machines in the hallways.

Cons:

The tram just outside my window.

2026-05-28 via Nuitee
J
Joslyn Marie solo_traveller us
10
Pros:

I enjoyed the size of the room the room was large compared to the last Hotel which was Warsaw Mercure Grand.

Cons:

I didn't like the elevator setup I was given a room on the third floor. I would have to get off on the 4th floor and walk down to my 3rd floor room. Or you can get off on the third floor and walk up to the third floor rooms

2026-05-28 via Nuitee
P
Patrizia couple it
9
SOGGIORNO A CRACOVIA
Pros:

E' abbastanza centrale andando a piedi occorrono 6/7 minuti, comunque c'e' la fermata del tram 18 appena poco piu' in la' che in 2 minuti ti porta in centro. Colazione molto molto abbondante , camera silenziosa doyata di tutto, la reception sono stati gentilissimi e disponibili. C'e' la possibilita' di mangiare a mezzogiorno a un prezzo quasi fisso, peccato che la sera non facciano piu' ristorante. Peccato anche che in TV ci siano solo canali polacchi per rimanere al corrente di quello che succede in Italia e all"estero.

2026-05-27 via Nuitee
C
Christos couple cy
4
Pros:

It was good, but very noisy because of the tram from 4:30 we were waking up

Cons:

Not friendly at all. In hospitality, friendliness should be the bare minimum.
When we checked out, my wife had lost the plastic room key card. They charged us 50 PLN (€11.50) for it. This is the first time in my life I’ve been asked to return a plastic key card, and because we lost one, they made us pay for it. SHAME! At least we know that we will never return back!

2026-05-27 via Nuitee
S
Sally extended_group it
10
Abbiamo alloggiato in questo hotel per 3 notti, non ci è mancato niente. Ottimi servizi, funzionava tutto perfettamente.
2026-05-27 via Nuitee
J
Jacak couple pl
10
2026-05-26 via Nuitee
T
Tiina solo_traveller ee
9
Pros:

Hommikusöök oli rikkalik.

2026-05-26 via Nuitee
A
Alica couple us
8
Cute spot in an excellent location.
2026-05-26 via Nuitee
K
kara couple gb
10
Perfect stay 10/15min walk to main market square. For price it’s an absolute bargain! Would defo stay again.
Pros:

Clean, chic and modern and lovely well stocked breakfast and comfy beds

Cons:

Nothing we didn’t like.

2026-05-26 via Nuitee
F
Frank solo_traveller de
9
2026-05-25 via Nuitee
E
Elvira couple pl
10
2026-05-25 via Nuitee