Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable rooms
Cons:
Breakfast not worth the cost
Noise issues from the street

Categories

Cleanliness
8.34
Generally good cleanliness noted, but some issues with noise and odor.
Service
9.11
Friendly and helpful staff mentioned in several reviews.
Location
9.15
Excellent location noted in multiple reviews.
Room Quality
8.6
Rooms are spacious and comfortable, but some concerns with noise and softness of bedding.
Amenities
8.53
Amenities including breakfast and common areas noted, but with feedback on the breakfast variety.
Value for Money
8.59
Value was seen as generally good, with some critique on specific services like breakfast.
Food and Beverage
8.44
Mixed reviews on food options, particularly breakfast costing too much for limited choice.
Overall Experience
8.81
Overall a positive experience, highlighted by the ambiance and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:07

Property Description

Luxurious Boutique Hotel in the Heart of Antwerp

Opulent Rooms and Amenities
Indulge in comfort with a minibar, air conditioning, safe, Bluetooth system, flat-screen TV, bathrobes, slippers, and Wi-Fi in every room.

Culinary Delights and Relaxation
Savor a Michelin star dining experience at restaurant FRANQ and unwind with a wide selection of beverages at the bar & lounge. Additionally, guests can enjoy bicycle rentals for exploring the charming city of Antwerp.

Convenient Location and Exceptional Service
Located just steps away from the main shopping street Meir, Groenplaats, and the Cathedral, Hotel FRANQ offers a prime location for exploring the city. With a 24-hour front desk, impeccable service is always at your fingertips.

Book now for an unforgettable stay at Hotel FRANQ amidst the beauty of Antwerp!

Important information:

Please note that when booking more than 4 rooms, other policies apply and a prepayment is necessary.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BXL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 29 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2155 reviews
Cleanliness: 8.34
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.53
Value for Money: 8.59
Food and Beverage: 8.44
Overall Experience: 8.81
S
Sabine • couple • nl
10
Aanrader!
Pros:

Locatie is super en het personeel is erg vriendelijk

2026-07-18 • via Nuitee
M
Mikael • family_with_children • se
7
2026-07-17 • via Nuitee
M
Marie Christine • solo_traveller • be
10
Pros:

Tout

Cons:

Rien

2026-07-16 • via Nuitee
P
P. • extended_group • nl
10
2026-07-16 • via Nuitee
E
Elizabeth • couple • us
10
2026-07-16 • via Nuitee
R
Rens • couple • nl
9
2026-07-13 • via Nuitee
H
helen • extended_group • gb
10
Delightful
Pros:

Lovely decor,
Charming old house in garden and basement vaults

2026-07-13 • via Nuitee
J
Julia • couple • nl
9
Prachtig hotel op een fijne plek
Pros:

Prachtig hotel op een uitstekende plek. Mooie binnentuin en fijne kamers

Cons:

De douche stond te heet ingesteld, dat hebben we doorgegeven en zal worden opgelost. Ontbijt niet genomen want erg duur en genoeg in de buurt

2026-07-13 • via Nuitee
C
Carrie • solo_traveller • gb
10
2026-07-12 • via Nuitee
A
Antonio • solo_traveller • pt
8
2026-07-10 • via Nuitee
H
Hussain • family_with_children • sa
7
Ok hotel, amazing location, rigid rules
Pros:

The staff were friendly. The location was amazing.

Cons:

I didn’t like that the staff weren’t flexible. We had power outage in the room in the morning. We went out after power was fixed for one room but the second room was not fixed (we booked 2 rooms). At check out, we asked the hotel to waive the parking fee (35€) as compensation for the inconvenience but they didn’t! They told us they’ve been nice with us by allowing us for one hour late check out!

2026-07-10 • via Nuitee
J
jacklyne • couple • fr
10
Pros:

chambre très confortable petit déjeuner super

2026-07-10 • via Nuitee
A
Astrid • solo_traveller • be
10
2026-07-08 • via Nuitee
K
Kevin • couple • ch
8
2026-07-07 • via Nuitee
L
Lucia • couple • ch
9
2026-07-07 • via Nuitee
G
Geronimo • extended_group • nl
9
2026-07-06 • via Nuitee
C
Camilla • solo_traveller • no
10
2026-07-06 • via Nuitee
D
Daniel • solo_traveller • nl
9
2026-07-06 • via Nuitee
N
Nomfundo Duduzile • solo_traveller • za
1
It was a horrendous stay. I regret booking here.
Pros:

The location.

Cons:

My room. Basic for what they charge. No water in the fridge. A shower that doesn’t drain and floods the room when taking a shower. Curtains that don’t block the light.

2026-07-05 • via Nuitee
M
Mark • couple • gb
10
2026-07-05 • via Nuitee