Hyatt House Austin/Downtown

Hotels
•
Hyatt House
8.5 (3374 reviews)
901 Neches Street , Austin , us
+1 512-391-0000

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
High parking fees
Noise from nearby venues
Issues with cleanliness in some areas

Categories

Cleanliness
8.39
Cleanliness was generally good, but some reviews noted issues with the shower and public areas.
Service
9.36
The staff received high praise for friendliness and helpfulness.
Location
9.4
The hotel's location is convenient and central, near various attractions.
Room Quality
8.85
Room size is appreciated, but there were mixed feelings about bed comfort.
Amenities
7.88
Amenities were acceptable, though some guests mentioned needing improvements.
Value for Money
7.34
Parking fees were considered high, affecting overall perceived value.
Food and Beverage
7.89
Breakfast options were available but of varying quality.
Overall Experience
8.86
Most guests had a very pleasant stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:10

Property Description

Luxurious Amenities
Hyatt House Austin/Downtown offers a blend of comfort and style with free Wifi, a seasonal outdoor pool, and a fitness center for guests to unwind and relax.

Delicious Dining Options
Guests can indulge in a hot breakfast buffet with a variety of options and visit the on-site H Bar for appetizers and cocktails. The market place also offers convenient on-the-go meals.

Prime Location
Conveniently situated in Downtown Austin, the hotel is just a short walk from major attractions like Capitol Building and Austin Convention Center, making it an ideal choice for both leisure and business travelers.

To experience the perfect mix of luxury, convenience, and hospitality, book your stay at Hyatt House Austin/Downtown now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 45 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 3374 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 8.86
C
Cristiano • family_with_children • it
10
2026-07-24 • via Nuitee
H
Harold • solo_traveller • us
8
Pros:

Location

Cons:

Parking fees

2026-07-20 • via Nuitee
C
Charles • solo_traveller • us
10
2026-07-20 • via Nuitee
T
Tiffany • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-07-20 • via Nuitee
S
Sheila • family_with_children • do
9
Cons:

Extender las horas de desayunos. Haber suficiente comida hasta los últimos minutos del tiempo de desayuno. Se agotan antes de tiempo, sobre todo los fines de semana y en temporada altas.

2026-07-19 • via Nuitee
S
Sherilyn • couple • us
10
2026-07-19 • via Nuitee
D
Daswani • solo_traveller • sg
9
2026-07-19 • via Nuitee
W
WalterVermeer • family_with_children • nl
8
Prima plek voor Austin Downtown
Pros:

Prima locatie dichtbij het centrum. Goede kamer lekker ruim en netjes.
Ontbijt goed verzorgd, gewoon zoals je zou verwachten.
De valet service was de enige manier voor parkeren, maar Kevin maakte hier het verschil met nuttige tips over Austin, de must-see’s en do’s. Waaronder geweldige Texas BBQ! Moeite waard..

Cons:

Jammer dat de airco op de benedenverdieping het niet deed, ze deden er wel alles aan om het te fixen inclusief huur units maar je merkte het wel in de Texas heat. Ook in de verder prima uitgeruste fitness ruimte was het erg warm.

2026-07-18 • via Nuitee
A
Auke • solo_traveller • nl
9
2026-07-18 • via Nuitee
V
vega • couple • us
10
2026-07-17 • via Nuitee
B
Belisario • solo_traveller • co
10
Excelente hotel con la mejor ubicación en Austin cerca a todo
Pros:

Se puede caminar en alrededores restaurantes , sitios turísticos fácil acceso

Cons:

Parqueo costoso pero en alrededores menos de 100 metros hay parqueaderos públicos suficientes y a mejor precio

2026-07-17 • via Nuitee
J
John at Captours • solo_traveller • nz
7
2026-07-17 • via Nuitee
H
Helen • extended_group • gb
9
Exceptional place to stay - brilliant value for money
Pros:

Exceptional value for money. Great room, great breakfast and great location.

Cons:

It is too good value to criticise.

2026-07-17 • via Nuitee
N
Natasha • solo_traveller • nz
7
Pros:

Staff were so good!

Cons:

Nothing

2026-07-16 • via Nuitee
C
CARLOS • extended_group • co
10
Pros:

Pretty well-located, the kitchen is well-equipped, staff is nice, beautiful rooms!

2026-07-15 • via Nuitee
R
Raul • solo_traveller • mx
10
Nearly perfect stay
Pros:

Everything about my 5-day stay was almost perfect. I booked a spacious, clean suite with kitchenette and a small living room area. The bed and shower were amazing. Location was perfect: you can easily walk to many restaurants downtown and it’s just a couple of minutes from I-35 if you need to get on the highway. What I most appreciated though, was the staff: Shiv, Damien, and Sergio at the front desk were so efficient always. Would definitely consider staying here again.

Cons:

Breakfast options could be a little more varied, and, since the property is located near bars and concert venues downtown, noise was unacceptable at night a couple of times. The pool area is nice but the pool is TINY.

2026-07-15 • via Nuitee
Z
Zira • solo_traveller • ng
10
2026-07-14 • via Nuitee
J
Joe • extended_group • gb
10
Lovely hotel in the heart of austin.
Pros:

Lovely location, a short scooter ride away from the heart of Austin. Not a million miles away from Texas Uni Stadium too, if here for the football. 2 x big rooms, sofa bed and kitchen in one, big double bed and bathroom in the other.
Breakfast was plentiful too.

Cons:

Pool and gym were quite small. Not a "swimming pool" as such.

2026-07-13 • via Nuitee
O
Olubukola • solo_traveller • us
10
Great experience
Pros:

Breakfast was filled with variety everyday, proximity to tour centers and restaurants. Friendly staffs and they are very welcoming. Neat environment.

Cons:

Parking fee been charged. I believe they should provide parking for lodgers rather than having yo pay for valet parking.

2026-07-13 • via Nuitee
A
Andrea • solo_traveller • ch
5
2026-07-12 • via Nuitee