Hyatt Place Santa Cruz

Hotels
•
Hyatt Place
8.6 (1263 reviews)
407 Broadway Ave , Santa Cruz , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Great location
Comfortable rooms
Good amenities
Cons:
Odors in hallways
Hot tub absence
Carpet stains
Loud alarms in the night

Categories

Cleanliness
8.18
Cleanliness was positively noted, but occasional strange odors were reported.
Service
9.15
Staff were frequently described as friendly and helpful across multiple reviews.
Location
9.19
Multiple reviews praised the hotel's great location near dining and attractions.
Room Quality
8.64
Rooms were generally comfortable; however, some noted the need for updates.
Amenities
8.67
The hotel offered good amenities, although a hot tub was missed.
Value for Money
8.13
Good value, but some guests felt certain services were overpriced.
Food and Beverage
8.18
Breakfast was mentioned as tasty but inconsistent quality was noted.
Overall Experience
8.65
Overall positive experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:09

Property Description

Luxurious Amenities
Hyatt Place Santa Cruz offers a range of luxurious amenities including an outdoor swimming pool, a fitness centre, and a hot tub. Guests can relax and unwind in style during their stay.

Convenient Location
Conveniently located just 1.4 km from Santa Cruz Beach, this 3-star hotel is close to popular points of interest such as Seabright State Beach and Santa Cruz Beach Boardwalk. The ideal location for both leisure and business travelers.

Modern Comforts
Each room at Hyatt Place Santa Cruz is equipped with modern comforts such as air conditioning, a flat-screen TV, and free WiFi. The hotel also provides private parking, a 24-hour front desk, and a sun terrace for guests' convenience.

Experience luxury and comfort at Hyatt Place Santa Cruz. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 1263 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.65
Y
Yesenia • solo_traveller • us
10
Pros:

The location of the hotel is great as we spent our weekend at the beach and the boardwalk which was about a 5min drive. The staff was friendly and helpful, and rooms are spacious and clean. Outdoor heating pool was perfect for my little niece and nephew to swim every night, pool was a little smaller than what I expected but nonetheless it was great!

Cons:

Breakfast can get a little crowded but its understanding as it was a holiday weekend.

2026-09-12 • via Nuitee
J
Joseph • couple • us
8
2026-09-08 • via Nuitee
D
Deborah • couple • us
7
2026-09-06 • via Nuitee
E
Emilee • solo_traveller • us
10
I will definitely be staying at Hyatt properties in the future
Pros:

The staff were exceptionally kind and helpful. I really liked the vallet parking service. The hotel felt like a luxury experience at a reasonable price. Their rooms were very clean and well designed and comfortable.

Cons:

The free breakfast in the mornings, the food selection and portions available were generous. But the food quality was only a six out of 10.

2026-09-05 • via Nuitee
T
Tatyana • solo_traveller • us
10
2026-09-04 • via Nuitee
Y
YukariK • couple • mx
10
Clean and spacious
Pros:

Spaciousness

Cons:

Could have used one or two water bottles

2026-09-03 • via Nuitee
C
Carl • family_with_children • us
7
2026-09-03 • via Nuitee
A
Adam • family_with_children • gb
9
Pros:

Immaculate room, lovely pool area, nice bar and excellent breakfast

Cons:

A bit of a queue and a wait to get our car back in the morning from the valet. Not sure the valet service is even necessary when it’s clearly just the car park below

2026-09-03 • via Nuitee
R
Rob • family_with_children • us
10
Good spit in central santa cruz
Pros:

Location. Service

2026-09-02 • via Nuitee
R
Ruflan • family_with_children • us
10
2026-09-01 • via Nuitee
M
Michelle • extended_group • us
10
Perfect hotel for our family of 5 in Santa Cruz
Pros:

Location, design and cleanliness were great!

2026-09-01 • via Nuitee
V
Victoria • solo_traveller • fr
9
2026-08-29 • via Nuitee
J
John • couple • us
10
Pros:

Excellent place in almost every respect, but they don’t have parking that’s not valet, which can be offputting to some folks.

2026-08-28 • via Nuitee
N
Natalya • family_with_children • us
10
Добавить вафельницу, чтоб самим готовить вафли на завтрак
Pros:

Теплый бассейн, джакузи. Много чистых полотенец

Cons:

Хотелось бы более разнообразный завтрак

2026-08-27 • via Nuitee
A
Amanda • family_with_children • us
6
Decent spot, but not worth the high price we paid.
Pros:

Room size was spacious

Cons:

The pool area was packed with kids who were not well supervised.

2026-08-27 • via Nuitee
L
lovefun99 • Couples • Torrance, California
8
Extra charge for fire pit and parking be aware.
Pros:

The hotel is about a 16 minute walk from downtown or a quick 5-minute Uber ride for around $8, making it very convenient to get around.

The rooms are comfortable, with a cozy bed and a quiet atmosphere. I also appreciated the small touches, such as the pleasantly scented toiletries.

The heated pool is a highlight, and the warm towels are a thoughtful addition. However, I was disappointed by the fire pits, which cost $25 per hour to use. This was frustrating since they were a key reason I chose the hotel, and I wasn’t expecting an additional fee on top of an already expensive stay. Valet parking is also required and costs $20.

One thing to be aware of is the presence of homeless individuals throughout the city, from downtown to the hotel area, so it’s best to stay mindful when walking.

It would also be a nice improvement if the hotel offered complimentary coffee in the lobby until checkout.

2026-08-26 • via Tripadvisor
D
Desiree • family_with_children • us
7
Pretty good loved the pool.
Pros:

Very clean & friendly staff. Good breakfast.

Cons:

Our room was next to trash so it was loud.

2026-08-26 • via Nuitee
P
Phyoe • couple • us
10
2026-08-26 • via Nuitee
J
Jana • family_with_children • cz
10
Pros:

Pokoj byl prostorný a pohodlný.

Cons:

Snídaně nebyly ničím výjimečné. Typické americké, průměr který ničím nepřekvapil.

2026-08-26 • via Nuitee
D
Debra • couple • us
8
2026-08-25 • via Nuitee