Hyatt Place Santa Cruz

Hotels
Hyatt Place
8.6 (1263 reviews)
407 Broadway Ave , Santa Cruz , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Great location
Comfortable rooms
Good amenities
Cons:
Odors in hallways
Hot tub absence
Carpet stains
Loud alarms in the night

Categories

Cleanliness
8.18
Cleanliness was positively noted, but occasional strange odors were reported.
Service
9.15
Staff were frequently described as friendly and helpful across multiple reviews.
Location
9.19
Multiple reviews praised the hotel's great location near dining and attractions.
Room Quality
8.64
Rooms were generally comfortable; however, some noted the need for updates.
Amenities
8.67
The hotel offered good amenities, although a hot tub was missed.
Value for Money
8.13
Good value, but some guests felt certain services were overpriced.
Food and Beverage
8.18
Breakfast was mentioned as tasty but inconsistent quality was noted.
Overall Experience
8.65
Overall positive experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:09

Property Description

Luxurious Amenities
Hyatt Place Santa Cruz offers a range of luxurious amenities including an outdoor swimming pool, a fitness centre, and a hot tub. Guests can relax and unwind in style during their stay.

Convenient Location
Conveniently located just 1.4 km from Santa Cruz Beach, this 3-star hotel is close to popular points of interest such as Seabright State Beach and Santa Cruz Beach Boardwalk. The ideal location for both leisure and business travelers.

Modern Comforts
Each room at Hyatt Place Santa Cruz is equipped with modern comforts such as air conditioning, a flat-screen TV, and free WiFi. The hotel also provides private parking, a 24-hour front desk, and a sun terrace for guests' convenience.

Experience luxury and comfort at Hyatt Place Santa Cruz. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 1263 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.65
V
Victoria solo_traveller fr
9
2026-08-29 via Nuitee
J
John couple us
10
Pros:

Excellent place in almost every respect, but they don’t have parking that’s not valet, which can be offputting to some folks.

2026-08-28 via Nuitee
N
Natalya family_with_children us
10
Добавить вафельницу, чтоб самим готовить вафли на завтрак
Pros:

Теплый бассейн, джакузи. Много чистых полотенец

Cons:

Хотелось бы более разнообразный завтрак

2026-08-27 via Nuitee
A
Amanda family_with_children us
6
Decent spot, but not worth the high price we paid.
Pros:

Room size was spacious

Cons:

The pool area was packed with kids who were not well supervised.

2026-08-27 via Nuitee
L
lovefun99 Couples Torrance, California
8
Extra charge for fire pit and parking be aware.
Pros:

The hotel is about a 16 minute walk from downtown or a quick 5-minute Uber ride for around $8, making it very convenient to get around.

The rooms are comfortable, with a cozy bed and a quiet atmosphere. I also appreciated the small touches, such as the pleasantly scented toiletries.

The heated pool is a highlight, and the warm towels are a thoughtful addition. However, I was disappointed by the fire pits, which cost $25 per hour to use. This was frustrating since they were a key reason I chose the hotel, and I wasn’t expecting an additional fee on top of an already expensive stay. Valet parking is also required and costs $20.

One thing to be aware of is the presence of homeless individuals throughout the city, from downtown to the hotel area, so it’s best to stay mindful when walking.

It would also be a nice improvement if the hotel offered complimentary coffee in the lobby until checkout.

2026-08-26 via Tripadvisor
D
Desiree family_with_children us
7
Pretty good loved the pool.
Pros:

Very clean & friendly staff. Good breakfast.

Cons:

Our room was next to trash so it was loud.

2026-08-26 via Nuitee
P
Phyoe couple us
10
2026-08-26 via Nuitee
J
Jana family_with_children cz
10
Pros:

Pokoj byl prostorný a pohodlný.

Cons:

Snídaně nebyly ničím výjimečné. Typické americké, průměr který ničím nepřekvapil.

2026-08-26 via Nuitee
D
Debra couple us
8
2026-08-25 via Nuitee
L
LMT33487 Couples Boca Raton, Florida
10
Safe Clean Hyatt Brand
Pros:

Driving from SFO to Carmel after a long flight. Wanted to spend a night so we could take out time exploring the PCH. This Hyatt was a good spot although i would not necessarily choose Santa Cruz to spend a night. It is clean and safe. Staff was very attentive and breakfast is included.

2026-08-24 via Tripadvisor
L
lisapS5564TI NONE
10
Pefect hotel for family
Pros:

Location was pefect. About 1/2 mile walk to Boardwalk. Room was clean (and I mean clean). Loved the vanity in the bathroom, the shelf in the back was great. No noise at all and beds were comfortable. The front desk staff, espcially Gabby, was great. So friendly and helpful. Valet parking was nice too. Recommend staying here if in the area.

2026-08-24 via Tripadvisor
C
Claire family_with_children gb
10
Lovely hotel great size rooms for families
Pros:

Great hotel - super location. Staff friendly & the kids really enjoyed the pool. Very clean and staff were friendly. Rooms great size with lots of space - we had a family room to sleep 5 and this was perfect for us

Cons:

Nothing

2026-08-23 via Nuitee
M
MARCOS extended_group br
10
2026-08-21 via Nuitee
E
emma extended_group us
8
2026-08-21 via Nuitee
A
Adrian family_with_children us
8
It was great, but I wish that they had a pancake and waffle maker that can be done fast and are great to eat.
Pros:

It had valet parking, was very clean, the staff was really nice, and it wasn’t far from the beach.

Cons:

That they had minimal selection for the breakfast items.

2026-08-20 via Nuitee
R
Ryan solo_traveller us
3
Cons:

Horrible check in process, myself and multiple guests having to wait because rooms were not ready on time

2026-08-20 via Nuitee
M
Marti family_with_children us
10
Well appointed, pleasant, clean, and convenient
Pros:

We’ve stayed here before and are very pleased with the rooms, property, and closeness to the Boardwalk. It’s one of the few properties in the area that accommodate 5 people.

Cons:

Nothing

2026-08-19 via Nuitee
D
Darlene couple us
8
2026-08-18 via Nuitee
J
judit family_with_children us
10
2026-08-18 via Nuitee
J
Joao family_with_children us
10
2026-08-18 via Nuitee