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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Parking garage
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Snack bar
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Toilet with grab rails
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Higher level toilet
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Pet bowls
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Pet basket
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Modern Rooms with Premium Amenities
Experience comfort and convenience in our modern rooms equipped with a desk, coffee machine, and a flat-screen TV. Relax in style with a private bathroom featuring a hairdryer and free toiletries. Some rooms even offer a balcony or seating area for added luxury.
Complimentary Access to Fitness Centre and Pool
Stay active and refreshed with complimentary access to the nearby fitness centre and pool facilities. Maintain your workout routine or take a leisurely swim during your stay with us.
Convenient Location near Major Attractions
Located just 1.7 km from Queen Street Mall and 2.3 km from City Botanical Gardens, Sage Hotel James Street offers easy access to Brisbane's top attractions. Explore South Bank Parklands and Brisbane Powerhouse, both just a short distance away.
Book your stay at Sage Hotel James Street for a memorable and enjoyable experience.
Please note that there is a 1.5% charge when you pay with Visa or MasterCard and a 3% charge when you pay with an American Express or Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
People 4 years old and over stay for AUD 60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible at a location nearby (reservation is needed) and costs AUD 40 per day.
Location
Guest Reviews
Room was very comfortable
We booked through booking.com. We were told we were getting a ground floor room and go a 1st floor room. We had a dog and was charged an extra $50 for the room although it said pets allowed on Booking.com. Nothing was stated about charging extra and the room was already $180 per night. There was no where for the dog to go to the toilet except on the street which is not very hygenic and has no grass patch for them. Had to park our car up the street 250m as the car park was additional $40 a night. These little things all add up and were not stated in booking.com. Disappointed with all the additional charges not stated. Also there is a lot of building construction going on and at 7am you are woken by the construction noise.
Location was good
The building works were a pain
Location
Noise- construction started 6.30am Sat
This is the second time I have stayed at this hotel. I love the location and the room
The pillows used in the rooms are horrible. Also there is no on sight laundry room. With no laundry facilities close to the hotel this is extremely inconvenient.
Please upgrade them for a better guest experience.
Good price, clean and close to things
Very noisy, music from the neighbouring venue could be heard until 2 am. I get that it’s close to venues which are open late, but it’s like there was no sound dampening in the construction at all. Every noise outside the room could be heard from the neighbouring guests coming and going to the construction work across the road (constant jack hammering noise) which started at 6:50 am. The pillows were also very uncomfortable. So the overall experience was let down by the comfort when attempting to sleep.
disappointed that I wasn’t advised about the major construction next door before booking. I chose this hotel to get a good night’s rest before a full day of meetings, but the constant heavy machinery and vibrations made that impossible. The earplugs provided were a thoughtful gesture, but they couldn’t block out the noise or shaking. Had I known about the construction, I would have booked elsewhere. Transparency before guests book would be appreciated.
Major construction over the road and next door from 6.30am till 6pm. Large machines jack hammering rock the whole time
The location is nice. However, the room is very small. I'm pretty sure the staff gave me the wrong room. The room I booked was the Superior City View Queen Room; but the one I ended up in was probably just a standard queen, with no view whatsoever. The worst part is that there were constructions happening either inside the building or near the hotel at 6am, which woke me up. I had to wear earplugs in order to go back to sleep. When inquiring the staff if it might be possible to do late checkout, since we were there for business and would appreciated some flexibility. We were told that a 2pm checkout would entail an extra $150... No thanks, might as well switch hotels.
Location and staff
Everything was great
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