Sage Hotel James Street

Hotels
8.8 (2748 reviews)
70 James Street , Brisbane , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Pet friendly
Cons:
Some cleanliness issues
Expensive extras

Categories

Cleanliness
8.3
Some reviews mentioned issues like musty odors in rooms.
Service
9.3
Many reviews noted friendly and accommodating staff.
Location
9.8
Consistently praised for its excellent and central location.
Room Quality
8.8
Rooms are described as comfortable and well-appointed.
Amenities
8.3
Some amenities like small bathrooms may disappoint, but overall satisfactory.
Value for Money
8.8
Pricing for extra services felt excessive to some guests.
Food and Beverage
8.3
Occasional issues with pricing for snacks, but otherwise favorable.
Overall Experience
8.8
Generally positive experiences with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:07

Property Description

Modern Rooms with Premium Amenities
Experience comfort and convenience in our modern rooms equipped with a desk, coffee machine, and a flat-screen TV. Relax in style with a private bathroom featuring a hairdryer and free toiletries. Some rooms even offer a balcony or seating area for added luxury.

Complimentary Access to Fitness Centre and Pool
Stay active and refreshed with complimentary access to the nearby fitness centre and pool facilities. Maintain your workout routine or take a leisurely swim during your stay with us.

Convenient Location near Major Attractions
Located just 1.7 km from Queen Street Mall and 2.3 km from City Botanical Gardens, Sage Hotel James Street offers easy access to Brisbane's top attractions. Explore South Bank Parklands and Brisbane Powerhouse, both just a short distance away.

Book your stay at Sage Hotel James Street for a memorable and enjoyable experience.

Important information:

Please note that there is a 1.5% charge when you pay with Visa or MasterCard and a 3% charge when you pay with an American Express or Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 2748 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.8
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
A
Abdulla family_with_children ae
7
Augest 2026 construction across the hotel
Pros:

Location, huge room.

Easy check in.

Humble staff.

The water refill station.

Cons:

We arrived from a morning long flight.

There was an ongoing construction project in front of the hotel, it was very noisy and difficult to relax/sleep.

I wish there was a clear information about it before our booking.

The construction goes from 6 am to 5 pm, so just keep it in mind if you’re going to arrive at this time.

Some of the bedding wasn’t clean.

2026-08-15 via Nuitee
G
Gary couple au
5
The staff were excellent
Pros:

The property was close to everything which is good

Cons:

Swimming Pool sauna was not at the property. It was a fairway down the road and that is one of the reasons I chose this hotel is for the sauna

2026-08-15 via Nuitee
D
Daniel solo_traveller au
3
Disappointed as it was the 6th time I have stayed at the Sage
Pros:

Location

Cons:

The room was like a prison cell 215, small window facing a concrete wall.

2026-08-15 via Nuitee
J
James couple nz
9
2026-08-14 via Nuitee
R
Rachael solo_traveller au
10
2026-08-14 via Nuitee
N
Nicole solo_traveller au
9
Location was great for what I needed to be there for.
Pros:

Very clean and tidey

2026-08-13 via Nuitee
S
Stephen couple au
10
2026-08-13 via Nuitee
J
Jane couple gb
8
2026-08-12 via Nuitee
I
Ivan solo_traveller au
10
2026-08-12 via Nuitee
D
Debbie couple au
7
Pros:

Location

Cons:

It was grotty and needed a thorough clean and upgrade

2026-08-10 via Nuitee
E
Elly solo_traveller au
9
2026-08-10 via Nuitee
L
Louise couple au
3
Price is no where it should be , should be cheaper
Pros:

Location

Cons:

Price

2026-08-10 via Nuitee
L
Lorelei solo_traveller au
10
2026-08-10 via Nuitee
H
Hayley solo_traveller au
10
was good
Pros:

alll of it

Cons:

nothing

2026-08-10 via Nuitee
G
Grace family_with_children au
5
You're paying for location when you stay at this hotel!
Pros:

Great location, rooms were well sized and beds comfortable. Water pressure was good!

Cons:

Staff left a bit to be desired... some were quite friendly but overall there was a lack of care and interest in resolving issues. There was no phone in our room so we had to go downstairs to the reception when we had issues. Housekeeping continued to only supply two towels, despite our booking being for three people and asking for additional towels each day. We were lucky to have no issues with the air conditioning however each time we were at reception, overheard other guests complaining of issues there. We knew when we booked that there would be no minibar and the hotel (and reviews) did warn us of construction noise in the area, so that did not bother us so much, but overall this was well below the standards of a 4 star hotel experience.

2026-08-09 via Nuitee
S
Shaaron couple au
8
Perfect short stay
Pros:

Quirky ~ ideal for a short stay. Great location to ferry and heaps of wonderful shops and great coffee breakfast options
Staff were super helpful

Cons:

Hard to fault - hotel notified us about building works going on…

2026-08-09 via Nuitee
J
Jade couple au
10
A perfect conveniently located spot for a quick getaway to the city.
Pros:

The Sage Hotel is in an excellent location near all the trending breakfast nooks and high-end bars. The room was a perfect size for a one- or two-night getaway.

Cons:

Nothing Really.

2026-08-09 via Nuitee
J
JOHN solo_traveller au
8
2026-08-08 via Nuitee
D
Drew couple au
1
I will never stay here again
Pros:

Very little

Cons:

Tiny windows behind a wall of curtains. Little to no natural light or air and damp smelling. Very unsatisfactory.

2026-08-08 via Nuitee
A
Adriene solo_traveller au
9
2026-08-07 via Nuitee