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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Parking garage
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Snack bar
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Toilet with grab rails
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Higher level toilet
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Pet bowls
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Pet basket
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Modern Rooms with Premium Amenities
Experience comfort and convenience in our modern rooms equipped with a desk, coffee machine, and a flat-screen TV. Relax in style with a private bathroom featuring a hairdryer and free toiletries. Some rooms even offer a balcony or seating area for added luxury.
Complimentary Access to Fitness Centre and Pool
Stay active and refreshed with complimentary access to the nearby fitness centre and pool facilities. Maintain your workout routine or take a leisurely swim during your stay with us.
Convenient Location near Major Attractions
Located just 1.7 km from Queen Street Mall and 2.3 km from City Botanical Gardens, Sage Hotel James Street offers easy access to Brisbane's top attractions. Explore South Bank Parklands and Brisbane Powerhouse, both just a short distance away.
Book your stay at Sage Hotel James Street for a memorable and enjoyable experience.
Please note that there is a 1.5% charge when you pay with Visa or MasterCard and a 3% charge when you pay with an American Express or Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
TV wasn't working the whole time, electrical prob in area, Staff unable to fix or give a discount for next visit or anything to comp for the lack of TV service.
Comfy bed, good pillows and shower.
Construction next door from 6:30am to 5pm. wifi didn't work most of my stay, coffee machine didn't work
The staff on our first night were fantastic. There is not much else good to speak of. I have requested a partial refund and haven't had a response
We had a black out on our second night. There was no proactive approach by their team. We had to go out to the lobby to see if it was just our room or if it was everyone. It was everyone. We then couldn't stay in our room as there was no aircon. Whilst I appreciate it's not their fault the service around it and follow up was minimal. The parking was awful and not really accessible or reasonably priced.
It was dirty in the room and bathroom. There was a strong odour in the corridor and room, and contestant construction noise. I didn’t stay and requested a refund which I’m waiting on.
I did not like very much my overall stay was very poor. Still in dispute with them for a refund. They did not communicate how much noise there would be at the hotel. Very dissapointed
The noise levels were so inconveniencing. I travelled for quiet time away from my kids and that was not achieved. The room also had flooding and Sage took no responsibility for this. I had to check out earlier and spend more money getting another place (Amora hotel) that was much better. I wish I went there first.
. Unfortunately, during the stay there was a power outage which continued into the evening, and we were quite disappointed with how the situation was handled.
We had to make our way back up to our room in complete darkness, and our room was without power for a period of time. We completely understand that power outages can sometimes be outside of the hotel’s control; however, there didn’t seem to be any assistance, communication or acknowledgement offered to guests during the disruption.
This was particularly disappointing as the stay was booked as a special night away for my partner’s birthday, and it did impact the experience we had planned.
Given the circumstances, I was hoping the hotel may be able to offer some form of compensation or gesture of goodwill for the inconvenience caused.
The Hotel was having significant IT issues when I arrived, and they did the very best they could to still ensure a smooth check in, the lovely girl on the front desk was really lovely and really did her best at what would have been a stressful time.
Emplacement
The hotel is well located on James Street, there are a number of great restaurants and cafes within a short walk from the hotel which is great.
The room was ok, but for the price it did not meet my expectation, and the next tier up (balcony room) was significantly more expensive. There are construction works happening opposite which is not an issue at night, but was noisy when trying to work early morning. They messed up my check in, have charged me twice, have not administered a refund and I am still waiting for a tax receipt despite requesting it 3 times.
Location
Small room
Location
Bathroom needs upgrading, tiles & poor shower head
Great location
Terrible administration. Double charged me for my stay and refused to refund payment.
It was okay, didn’t feel properly clean
There was a used ear plug on the floor
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