Victory House Leicester Square

Hotels
7.8 (4648 reviews)
14 Leicester Place , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High price for value
Small and uncomfortable rooms

Categories

Cleanliness
6.66
Several reviews mentioned poor room ventilation and maintenance issues.
Service
8.63
Most reviews highlighted friendly and helpful staff, making the experience enjoyable.
Location
9.17
Guests frequently praised the excellent location, close to key attractions.
Room Quality
7.12
Some reviews indicated rooms were small and had issues with comfort.
Amenities
7.65
Amenities received mixed feedback, with some great service reported but some issues with room conditions.
Value for Money
7.11
Feedback indicates mixed feelings about pricing relative to service and amenities.
Food and Beverage
8.16
Positive feedback on food quality, although not extensively covered.
Overall Experience
7.93
Overall experience was affected by both positive staff interactions and some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:31

Property Description

Luxurious Accommodation
Experience the glamour of London's cinematic history at Victory House Leicester Square. With 86 stylish bedrooms and suites, each designed to reflect the area's allure, enjoy front-row views to exclusive film premieres right from your room.

Prime Location
Situated in the heart of London on Leicester Square, immerse yourself in the vibrant atmosphere of the city. Explore nearby Soho and Piccadilly Circus, all just a stone's throw away from the hotel.

Modern Amenities
Indulge in comfort with luxury mattresses, rainfall showers, and Samsung Smart TVs in every room. Stay connected with complimentary WiFi and stay refreshed with complimentary water.

Experience the epitome of luxury and convenience at Victory House Leicester Square. Book now for an unforgettable stay in London.

Important information:

Victory House Hotel is proud to donate 2% of its sales to charities that support education for underprivileged and disadvantaged communities across Britain.

Extra beds can be requested in some rooms but are not guaranteed for any room category. Please contact the property in advance for more details. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

The room photos are representative of the brand and the actual room decoration and layout may vary.

Please note that the card used to make the booking has to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 4648 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.93
C
Carol couple gb
10
Really nice stay, lovely quiet friendly hotel
Pros:

It was very well located for all the things we wanted to do. We loved the decor

Cons:

The decor was lovely, the beds were so comfy and staff were lovely

2026-06-20 via Nuitee
C
Charlotte family_with_children gb
9
2026-06-19 via Nuitee
J
José Ignacio couple es
4
2026-06-19 via Nuitee
A
Alice solo_traveller gb
9
Pros:

Great location, lovely room and easy check in and out experience.

2026-06-19 via Nuitee
S
Sebastian couple gb
2
Poor hotel, untrained staff, expensive but great location
Pros:

This is not a 4 star hotel. Our booking could not be found d, then we weee told to check in at a nearby sister hotel, who had no record of our transfer and when we returned we were assigned an awful room. The untrained staff blamed a booking system issue. The location is great, the room was clean but this hotel is not worth the money. Next time I’ll stay at the Premiwr Inn across the road

Cons:

Pretty much everything

2026-06-18 via Nuitee
S
Stephanie couple au
10
Pros:

Very close to everything!

2026-06-18 via Nuitee
R
Rae extended_group gb
7
Nice hotel, great location; sound proofing required.
Pros:

Hotel was lovely, staff were lovely and helpful.

Cons:

The breakfast was good, but the sausages were of poor quality, and the baked beans were vinegary.

Room was lovely, but there were two windows without curtains, so a lot of light streamed through at night time. We didn’t realise there was a club opposite the hotel, so as we were on the first floor it was very noisy and difficult to get to sleep - sound proofing required on the lower floors rooms.

2026-06-18 via Nuitee
C
Chloé extended_group fr
8
SUPERBE LOCALISATION _ IDEAL POUR VISITER
Pros:

les chambres sont belles, avec de nombreuses fenetre vue sur le square ce qui était très agréable, et la localisation est TOPISSIME!
Je reviendrai surement, tout en veillant que l'ensemble des lits soient bien présents avant mon arrivée.

Cons:

Nous avions réservé une suite pour 3 personnes avec un lit double et un canapé lit (descriptif Booking).

Arrivées tard le soir nous nous sommes rendues compte qu'il n'y avait qu'un lit double... Oubli de leur part du lit supplémentaire, nous avons du dormir à 3 dans un lit double. le personnel de l'accueil ne savait pas ou se trouvait les lits supplémentaires...

Le lendemain, après multiples demandes et insistances , nous avons eu un lit de "camp". Pourquoi vendre une suite pour 3 personnes avec lit double et canapé lit si ce nest pas le cas??
Nous n'avons eu aucun geste de la part de l'hotel, petit dejeuner, bon pour boisson réduction sur la première nuit. TRES DECUES par la politique commerciale de cet hotel.

2026-06-16 via Nuitee
A
Adam solo_traveller im
8
Great location but lacks facilities
Pros:

Location is great and the room was very quiet even with the proximity to Leicester square.

Cons:

Facilities are poor. The bar is the reception which closes at 9.30pm and Breakfast is in the sister hotel round the corner.

2026-06-16 via Nuitee
A
Anthony couple gb
2
2026-06-15 via Nuitee
S
saura couple il
8
2026-06-15 via Nuitee
P
Paul couple gb
8
2026-06-14 via Nuitee
S
Sabir solo_traveller gb
10
2026-06-14 via Nuitee
W
Wenyao couple ca
1
2026-06-14 via Nuitee
J
Jason couple gb
5
The room was not as I expected from the advertised pictures.
Pros:

The location was excellent; better than advertised for the purpose of the visit. All the staff were very friendly, knowledgeable and approachable and full of smiles.

Cons:

The corridor sensed lighting did not work from room to lift but worked OK from lift to room, only 1 lift working and 6 floors of guests, breakfast was in another Hotel ( although an exceptional location and excellent food) not advertised upfront. My partner as mobility issues and this did not help. The room smelt musty, the bathroom had a soured smell to it and the vent fan did not work. The floor moved when walked on and rattled the coat hangers, the sink was very badly repaired a big piece of resin that looked like smeared toothpaste under the tap. The Air con was nearly working as a ventilator but not much cooling.

2026-06-11 via Nuitee
M
Molouk couple sa
8
2026-06-11 via Nuitee
F
Federico solo_traveller ar
5
Pros:

La ubicación y el trato del personal,

Cons:

La cama era incomoda, uno de los ascensores no andaba, el baño tiene puerta de vidrio y se ve desde la habitación. La limpieza de la habiracion era medio floja, todos los dias parecia a medio hacer y de hecho 1 de los dias no limpiaron,

2026-06-10 via Nuitee
J
Jenna solo_traveller us
4
Overall the staff tried to help but the building is old and had a smell.
Pros:

I like that it was close to soho and the Leicester square tube station

Cons:

I was put into a wheelchair accesible room with no windows, which being 5’11 with back problems, having to bend down at the sink was uncomfortable. The even store didn’t work. I had to move rooms but then my second room was loud, could hear every time someone walked by because the floors creaked so bad.

2026-06-09 via Nuitee
T
Terry couple gb
10
2026-06-09 via Nuitee
D
Daniela couple it
8
Pros:

2026-06-08 via Nuitee