Holiday Inn Hotel & Suites - Montreal Centre-ville Ouest by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (3640 reviews)
1390, boulevard René-Lévesque Ouest , Montréal , CA

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location (near Bell Centre / downtown)
Clean and spacious rooms with comfortable beds
Helpful and friendly staff (housekeeping, named employees praised)
Good amenities: pool/jacuzzi/fitness and private underground parking
Cons:
Breakfast often not included despite expectations
Occasional extra/unexplained fees at check-in
Limited complimentary bottled water and missing toiletries
Isolated room issues (dirty bed, broken toilet seat) and occasional unwelcoming front-desk interaction

Categories

Cleanliness
9.2
Multiple reviews praise the hotel's cleanliness ("très propre", "La propreté", "really clean"). One review noted an issue (dirty bed), but overall cleanliness is consistently highlighted as a strength.
Service
9.4
Staff frequently described as helpful and warm (housekeeping mailed a toy back, named employees Rim and Ameen received specific praise). A few isolated negative interactions at check-in were reported, but overall service sentiment is strongly positive.
Location
9.4
Location is repeatedly called excellent for downtown and Bell Centre access, close to dining and nightlife; many guests cite the central, convenient placement as a primary advantage.
Room Quality
8.9
Rooms are often described as spacious with comfortable beds and good views; a few guests reported problems (small living area in one suite, broken toilet seat), but room comfort is mostly positive.
Amenities
8.6
Pool, jacuzzi and fitness center on the 15th floor and private underground parking are noted positively. Some guests reported limited complimentary water and missing toiletries, tempering the otherwise good amenities offering.
Value for Money
7.6
Mixed comments on price: several guests noted the hotel felt costly, breakfast not included for the rate, and unexplained extra fees reported by one guest, leading to a below-target score for value.
Food and Beverage
8
One guest praised a very complete and varied breakfast, but multiple guests complained breakfast was not included or expected; limited complimentary bottled water was also mentioned—overall mixed but slightly positive.
Overall Experience
7.7
Many guests recommend the hotel for location, cleanliness and helpful staff and call it their go-to for short stays; however, recurring minor issues (unexpected fees, limited toiletries/water, occasional front-desk attitude, isolated room faults) reduce the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Luxurious Amenities
Indulge in the relaxation offered by the sauna, indoor pool, and hot tub at Holiday Inn Hotel & Suites - Montreal Centre-ville Ouest. Unwind in comfort with air-conditioned rooms, flat-screen TVs, and free toiletries.

Convenience at Your Fingertips
Enjoy the convenience of private parking, free WiFi, and a 24-hour front desk during your stay at Holiday Inn Montreal Centre-Ville. With a coffee machine in every room, your comfort is our priority.

Central Location
Located in the heart of Montréal, our hotel offers easy access to the city's attractions. End your day with a drink at the bar and soak in the vibrant atmosphere of the bustling city.

Book now and experience the perfect blend of luxury and convenience at Holiday Inn Hotel & Suites - Montreal Centre-ville Ouest.

Important information:

Please note that studded tires are prohibited.

Standard room: room type cannot be guaranteed. It is assigned to you at hotel check-in and is subject to availability.

Taxes and Service are not included in Food and beverage price. Credit Card used upon check-in must belong to the person checking-in and names should match the ID

Parking fee 2025:
- Daily Parking: $24.35 plus taxes
- Overnight Parking: $36.50 plus taxes..
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Location

Guest Reviews

8.6
Based on 3640 reviews
Cleanliness: 9.2
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.6
Value for Money: 7.6
Food and Beverage: 8
Overall Experience: 7.7
J
Jadial • solo_traveller • us
10
2026-10-31 • via Nuitee
H
HEIDI • solo_traveller • co
10
buena eleccion
Pros:

El desayuno es muy completo y variado, las instalacoines son impecables y las habitaciones amplias y muy comodas, recomendadisimo

Cons:

nada

2026-10-31 • via Nuitee
B
BISAGA • couple • ca
9
2026-10-31 • via Nuitee
L
Linh • family_with_children • us
9
2026-10-30 • via Nuitee
M
Mohammad abdul • extended_group • ca
7
2026-10-28 • via Nuitee
Y
Yuliya • family_with_children • ca
5
Pros:

Breakfast was not included which for the price of the room it would be nice to have it included.

2026-10-28 • via Nuitee
D
Daniel • solo_traveller • ca
9
2026-10-28 • via Nuitee
M
Melanie • family_with_children • ca
10
Merveilleux
Pros:

L emplacement la propreté et le confort

Cons:

Quand même coûteux

2026-10-27 • via Nuitee
C
Christie • family_with_children • us
9
Great location and clean and comfortable rooms
Pros:

The room and beds were very comfortable with a nice view of the city. The location was perfect for seeing a show at the Bell Center and lots of good places to eat nearby. We also liked that the parking lot was attached to the hotel. Our child left a beloved toy behind at the hotel, and when we messaged housekeeping, they could not have been kinder and more helpful! They very graciously mailed it back to us.

Cons:

The person who checked us in was not welcoming at all - had a scowl on her face and barely said two words to us.

2026-10-27 • via Nuitee
M
max • couple • fr
10
super hôtel
Pros:

spacieux

Cons:

rien

2026-10-26 • via Nuitee
G
Geralyn • family_with_children • ca
10
2026-10-26 • via Nuitee
S
Scott • family_with_children • ca
9
2026-10-24 • via Nuitee
R
Ryzlane • couple • ma
5
2026-10-23 • via Nuitee
V
valérie • family_with_children • ca
9
Pros:

Le.bon service et l accueil, la proximité du centre bell,

2026-10-22 • via Nuitee
H
Hesam • family_with_children • ca
7
We had made our reservation more than a month in advance, but upon check-in, we were only given two options: a room on t
Pros:

Hotel cleanliness.

2026-10-18 • via Nuitee
M
Marianne • solo_traveller • ca
10
2026-10-17 • via Nuitee
J
Ján • extended_group • sk
10
Ideálny hotel v centre Montrealu, blízko Bell center
Pros:

Ubytovanie bolo perfektné, poloha hotela naozaj stojí za to.

Cons:

Nebolo čo vytknúť

2026-10-15 • via Nuitee
C
Catia • family_with_children • ch
10
Magnifique
Pros:

Chambre très comfortable et très bien située.

2026-10-15 • via Nuitee
J
Jean-Richard • extended_group • ca
9
Pros:

La propreté

2026-10-13 • via Nuitee
O
olivier • extended_group • ca
10
exceptionnel
Pros:

tres propre chalereux employé souriant et accueillant

Cons:

rien

2026-10-12 • via Nuitee