Hotel Capricorn

Hotels
9.1 (1182 reviews)
Riedstrasse 45 , Zermatt , ch
+41 27 967 11 77

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
Lift / Elevator
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Review Highlights

Pros:
Clean and modern rooms
Friendly and helpful staff
Great location and view
Excellent spa and facilities
Cons:
Some distance from train station
Minor construction noise

Categories

Cleanliness
9.08
Many reviews mentioned that the hotel was very clean.
Service
9.25
Most guests found the staff to be friendly and helpful.
Location
9.09
Guests praised the great location and view.
Room Quality
9.04
Rooms were described as modern and comfortable, with good views.
Amenities
9.07
The wellness area and facilities were highly rated.
Value for Money
8.93
Some noted the distance from the station as an inconvenience, but overall value was seen as good.
Food and Beverage
8.88
Guests enjoyed the breakfast variety and quality.
Overall Experience
9.45
Guests had a highly positive experience overall, with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:48

Property Description

Spectacular Views of the Matterhorn
Hotel Capricorn, nestled in the serene village of Zermatt, offers breathtaking views of the iconic Matterhorn.

Comfortable Rooms and Amenities
Each room at Capricorn features a bathroom or shower, a toilet, and cable TV. Select rooms even boast a private balcony for guests to enjoy. The convenience of in-room WiFi and accessibility by lift ensures a comfortable stay.

Ideal Location for Exploring
Situated within walking distance of 3 cable cars and the village center, Hotel Capricorn is the perfect base for exploring Zermatt. Additionally, guests can unwind in the sauna after a day of adventure.

Experience the beauty of Zermatt with us at Hotel Capricorn. Book now for an unforgettable stay!

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. The way from the train station to the hotel, may include steep passages, with heavy suitcases we suggest you to take a taxi (we do not offer pickup service). On foot, please ask the hotel for the easiest directions.

If you are traveling with children, please inform the hotel in advance about their number and age.

The spa area, including the whirlpool is only for adults (older than 14 years).

Please note that construction work is going on nearby between 7am and 7pm and some rooms may be affected by noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 1182 reviews
Cleanliness: 9.08
Service: 9.25
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.93
Food and Beverage: 8.88
Overall Experience: 9.45
T
TAKESHI • solo_traveller • jp
10
2026-08-07 • via Nuitee
V
Veliborka • solo_traveller • ch
8
2026-08-05 • via Nuitee
R
Reto • solo_traveller • us
10
Schoenes modernes Hotel mit lokalem Charm. Hat alles was man braucht und mehr.
Pros:

Lage ist gut und einfach zu finden. 10 min vom Bahnhof. Fruehstueck war ein sehr gutes Buffet, mit einer grossen auswahl von Kaesen, Brot, Muesli, verschiedene Saefte, Kaffe war hervorragend. Einfach sehr gut.

Cons:

Nichts.

2026-08-02 • via Nuitee
S
Shannon • extended_group • ca
9
Worked out really well for us!
Pros:

Very clean. Great location. Friendly staff. Loved the wellness centre!

2026-07-25 • via Nuitee
D
Didier • extended_group • ch
8
Si on retourne à Zermatt on retourne dans cet hôtel
Pros:

Tout était parfait, personnel très sympathique plein de petites attentions le petit déjeuner était très bien. Très bonne situation à 10 min du centre et petit spa très chouette

2026-07-25 • via Nuitee
Y
YUSUKE • solo_traveller • jp
8
心地よい滞在になりました！
Pros:

部屋に必要なものが揃っており、広くて快適でした。遅い時間のチェックインになってしまいましたが快く対応してくださりありがたかったです。
またマッターホルンが見える部屋を選んだのですが、バルコニーから綺麗に見えました。朝起きてすぐ見る事ができて嬉しかったです。朝食もおいしかったです。

Cons:

中心部からは少し距離があります。駅前の通りを経由して日本人橋の方から遠回りすればそんなに感じませんが、最短距離で行こうとすると急な坂があります。
加えて、部屋の明かりが人感センサーになっているのですが、部屋の中心にいないと、すぐ明かりが消えてしまって落ち付かなかったです。

2026-07-24 • via Nuitee
N
Natsuki • extended_group • de
9
2026-07-24 • via Nuitee
E
Edith • solo_traveller • ch
9
2026-07-22 • via Nuitee
V
Valérie • family_with_children • fr
9
Je recommande****
Pros:

Mérite mieux que 3*
Amabilité du personnel****
Pdj****
Le spa est une pépite !

2026-07-22 • via Nuitee
A
Adam Jerzy • family_with_children • dk
10
2026-07-19 • via Nuitee
A
Anne • couple • fi
9
Mukava hotelli hyvällä paikalla
Pros:

Hyvä sijainti, parveke. Erittäin palvelualtis henkilökunta, lainasivat jopa vaellussauvat. Lähtöpäivänä mahdollisuus suihkuun ja vaatteiden vaihtoon.

Cons:

Ehkä vähän vihanneksia aamaisella olisi kiva lisä.

2026-07-17 • via Nuitee
J
john • couple • us
10
Pros:

Excellent staff- so friendly and helpful!

2026-07-17 • via Nuitee
M
Margrit • extended_group • ch
8
Pros:

Das Zimmer und die Lage waren sehr gut. Freundliches Personal.

Cons:

Das Frühstück. Leider etwas lieblos. Keine Gurken oder Tomaten, was mir wichtig gewesen wäre und auch immer für Frische sorgt. Das Buffet sieht am nächsten Tag aus, als hätte man die Platte vom Vortag einfach wieder hingestellt. Bei der Kaffeemaschine gibt es keinen Stopknopf - wenn man z.B. nur etwas heisse Milch haben möchte, geht das nicht.

2026-07-16 • via Nuitee
E
Eide • solo_traveller • no
7
Pros:

God frokost, effektivt personale

Cons:

Aircondition på rommet ville økt komforten.

2026-07-14 • via Nuitee
B
Beatrice • couple • ch
10
2026-07-13 • via Nuitee
P
Paulina • family_with_children • pl
10
Pros:

Great service, perfect location, comfortable room, and an excellent breakfast! Plus, you can rent items like backpacks and ski sticks for free. The new wellness area is well-maintained and offers the perfect spot to relax after a long hike

Cons:

It would have been great if there was a mini-fridge in the room

2026-07-11 • via Nuitee
H
Huang • solo_traveller • tw
10
2026-07-07 • via Nuitee
W
Wadwilai • extended_group • th
9
2026-07-05 • via Nuitee
K
Kerri • extended_group • us
10
Accommodating and beautiful view!!!
Pros:

Great place

Cons:

Nothing

2026-07-05 • via Nuitee
T
TAKUMI • couple • jp
10
2026-07-02 • via Nuitee