Hampton Inn & Suites-Dallas/Richardson

Hotels
Hampton Inn
8.8 (531 reviews)
2250 North Glenville Drive , Richardson , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious rooms
Cons:
Inconsistent cleaning service
Breakfast variety needs improvement
Noisy from above
Staff availability at front desk

Categories

Cleanliness
8.38
Most reviews mention rooms being clean, but some noted inconsistencies with cleaning service.
Service
9.35
Generally positive comments about staff being friendly and accommodating, despite a few mentions of delays.
Location
8.89
Many reviews highlighted the great location, particularly in relation to nearby attractions.
Room Quality
8.84
Rooms were noted as spacious and comfortable, with some comments on needed repairs.
Amenities
8.87
Amenities were generally acceptable, but there were some suggestions for variety in breakfast options.
Value for Money
8.83
Overall value was considered good, with some mentions of priciness for certain items.
Food and Beverage
8.38
Mixed reviews on breakfast quality and variety.
Overall Experience
8.85
In general, guests had a positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:10

Property Description

Convenient Location
Located in Richardson, Hampton Inn & Suites-Dallas/Richardson is within close proximity to popular attractions like Gerald J. Ford Stadium and Historic Downtown Plano. With easy access to major landmarks and the airport, guests can explore the city hassle-free.

Modern Amenities
This 3-star hotel boasts a 24-hour front desk and complimentary WiFi, ensuring guests have a comfortable and connected stay. The property's non-smoking policy adds to the overall pleasant experience for visitors.

Nearby Attractions
Situated near Preston Center and Southern Methodist University, guests have a variety of entertainment and dining options within reach. Don't miss the chance to stay at Hampton Inn & Suites-Dallas/Richardson for a memorable visit to the area.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

8.8
Based on 531 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
C
Charles family_with_children us
4
Will not stay at this location again
Pros:

Location was great for meaning behind the stay

Cons:

Front desk charges customers for items not used during stay then has an attitude when asked about it.

2026-08-17 via Nuitee
T
Tarke couple us
4
Nice place but I didn't have to call for cleaning
Cons:

Cleanliness could have been better. Room was not cleaned for days. I had to call multiple times just to get sheets changed

2026-08-16 via Nuitee
Z
Zebib solo_traveller us
10
Pros:

We had a great stay! The location was perfect for the event we attended, and the staff was friendly and welcoming. They were especially accommodating when we extended our stay through Booking.com, allowing us to keep the same room. We would happily stay here again!

Cons:

A complimentary pitcher of ice water with lemon in the dining area would be a wonderful addition, especially during the hot summer months. Also, the coffee and hot tea in the dining area were often cold and tasted stale.

2026-08-05 via Nuitee
L
LaTasha extended_group us
8
2026-07-24 via Nuitee
C
Caden couple us
2
2026-07-21 via Nuitee
K
kosuke solo_traveller us
7
Pros:

I didn’t know the room cleaning is done every other days. I wish I had been told when I checked in.

2026-07-18 via Nuitee
P
Princess family_with_children us
8
Love the staff.and clean place to stay and professional
Pros:

We had a great stay at Hampton Inn Dallas. The hotel was clean, comfortable, and well-maintained. The staff was friendly, welcoming, and attentive throughout our visit. Breakfast had a good variety, and the location was convenient for getting around the area. We would definitely stay here again and highly recommend it.

Cons:

Nothing really

2026-07-17 via Nuitee
N
Natasha couple ca
10
Pros:

Staff was friendly, very clean, beds were comfortable and the continental breakfast was very good. Was very reasonably priced. Definitely staying here again

2026-07-12 via Nuitee
M
Mandy family_with_children us
10
2026-07-10 via Nuitee
C
corbing807 Business Holyoke, Massachusetts
8
A mixed bag
Pros:

The good: Gym was well maintained and in good working condition. Staff was friendly and polite. The breakfast was solid, and the eating area was convenient for all of the work group to gather throughout the day.

The bad: The bed and pillow were not good. Mattress was crazy firm, pillows were weirdly small. I slept about 3 hours total in 3 nights. The water in the shower had a tough time varying. It felt like it was always way too hot or way too cold.

2026-07-06 via Tripadvisor
N
Nguyen family_with_children us
10
2026-07-06 via Nuitee
R
Robbie couple us
7
2026-07-06 via Nuitee
S
Sonny couple us
10
2026-06-29 via Nuitee
K
Karisa solo_traveller us
7
Pros:

Staff were very friendly and helpful

Cons:

Then whole building just seemed sticky. It was very humid outside but it seemed to follow inside regardless of A/C. Just felt like a much older building that what it was.

2026-06-29 via Nuitee
G
Graciela Lujan couple ar
10
Sin dudas, muy recomendable!!!
Pros:

Todo impecable, instalaciones, limpieza, atención del personal!!

Cons:

Nada, solo que el desayuno podría ser un poco más completo (queso, jamón)

2026-06-29 via Nuitee
B
Bob couple us
10
Pros:

Staff very friendly and professional. Always had a ready smile to brighten our day.

2026-06-24 via Nuitee
L
Lucia couple us
9
Was nice
Pros:

Convenient to what location I needed to be.

Cons:

A lot of people running up and down halls in evening but stopped by 10 pm

2026-06-14 via Nuitee
J
Jon solo_traveller us
10
2026-06-10 via Nuitee
A
Alva family_with_children us
9
2026-06-08 via Nuitee
J
JennIfer couple us
8
Would stay again.
Pros:

Terrence at front desk was nice. Room was clean.

Cons:

Ice machine wasnt working.

2026-06-08 via Nuitee