Hotel The Lord

Hotels
7.5 (1148 reviews)
187 Prinses Clementinalaan , Ghent , be

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Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location next to the train station
Friendly staff in some reviews
Cons:
Unclean rooms and poor maintenance
Unsatisfactory service and communication

Categories

Cleanliness
6.14
Multiple mentions of unclean rooms and poor maintenance, indicating a significant issue.
Service
7.61
Some guests reported unhelpful staff and an inadequate response to issues, but some reviews noted friendly service.
Location
9.65
Good location with proximity to the train station, positively mentioned by several guests.
Room Quality
6.1
Comments about outdated rooms and issues with heating point to problems in room quality.
Amenities
7.13
Limited mentions of amenities, but issues like broken heating indicate a need for improvement.
Value for Money
7.59
Some guests felt it was overpriced for the quality of service and rooms, but others found value in location.
Food and Beverage
7.14
Limited mentions, with one review indicating the breakfast was overpriced.
Overall Experience
8.61
Mixed reviews overall, with some positive experiences but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:29

Property Description

Convenient Location near Sint-Pietersstation Gent
Hotel The Lord, just 200 meters from Sint-Pietersstation Gent, offers 2-star accommodation in Ghent. Enjoy a shared lounge, terrace, and bar during your stay.

Comfortable Rooms with Modern Amenities
Relax in guest rooms featuring a seating area, flat-screen TV, safety deposit box, and private bathroom. Stay connected with free WiFi and enjoy the convenience of room service and luggage storage.

Leisure and Recreation Options
Explore the area by cycling with bike hire available at the hotel. Don't miss out on nearby attractions like Damme Golf and Minnewater, perfect for a day of leisure.

Book your stay at Hotel The Lord for a memorable experience in Ghent!

Important information:

There is 1 superior room with an extra bed. Please contact the hotel for more information.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1148 reviews
Cleanliness: 6.14
Service: 7.61
Location: 9.65
Room Quality: 6.1
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.61
E
Elie • couple • nl
8
2026-05-23 • via Nuitee
F
Fevzi Emre • solo_traveller • tr
10
2026-05-20 • via Nuitee
D
De Wispelaere • solo_traveller • be
6
2026-05-19 • via Nuitee
C
Cassandra • extended_group • us
6
Pros:

Room was cute, check in was easy, they let us keep our bags there until our train. The location was excellent and the value was overall good.

Cons:

Some of the items in the bathroom had not been dusted in a while, and the bathroom layout was awkward for both me and my friend (we are both a little tall). There was also an unpleasant smell in the lobby area during the day

2026-05-19 • via Nuitee
B
Borklu • couple • tr
1
Stay away, worst experience we have ever had.
Pros:

Stay away!

Cons:

The hotel was run by turks, so we were happy to have booked there but were disappointed when we arrived. the hotel is not as new as it is in the photos.The rooms are noisy, there's no elevator, and it's not worth a penny.
The bathroom and rooms were quite clean as I'd expect from turkish owners, that's the only good thing. There was no water or anything like that in the room; we had to get everything ourselves. The photos show tea and water as if there were some. There's no elevator; someone carried our suitcase to our room on the top floor, and we had to carry it down ourselves, sweating.
The hotel constantly had a heavy, unpleasant smell of food. Whenever we asked the young man in the lobby for something, he could barely hear us and couldn't give a reaction. We asked him 3 times about something, and he said he would come to our room, but he didn't for hours. We called him 2-3 to remind him, but still got no information. He seemed completely distracted. When booking our hotel, we chose a no-prepayment, last-minute cancellation option for flexibility. And due to a mistake we made with our train tickets, we realized we needed to check out one day early. The guy in the lobby first said it's totally fine for us to check out early, our booking type even allowed us to change our check-in and check-out dates, but the change was sent to the hotel for approval. In the morning hotel owner claimed that Booking didn't offer refunds and they couldn't do anything. I contacted Booking customer service, who confirmed that in such bookings, the decision rests entirely with the hotel staff and they have no involvement. The hotel staff refused to refund us for the last day of our four-day trip and kept our money, despite having many empty rooms and our early check-out not causing them any harm. They did this by lying and deceiving us, claiming Booking wouldn't have allowed them to issue a refund.

2026-05-18 • via Nuitee
T
TANYA • solo_traveller • gb
5
Not a 2-bed room!
Pros:

Really close to the station but very quiet - nice terrace.

Cons:

We booked a room with twin beds but were given a double - we asked for a discount but no - on the first night one of us had to sleep on a camp bed. (Apparently there is only one room with twin beds and someone else had been given it.) They did move us to the twin-bed room on the second night of our two-night stay -- but this meant we had to pack and check out and then check in again.
Also the curtains in the new room were too short so we were woken by light coming in.
They should not advertise rooms with 2 beds of they only have one room like that.

2026-05-17 • via Nuitee
J
Juan Vicente • solo_traveller • es
8
Pros:

Esta en muy buen punto, al lado de la estación de tren y a 20 min andando del centro

2026-05-16 • via Nuitee
E
ELISA • family_with_children • es
9
agradable y cómoda para una estancia corta
Pros:

Muy buena ubicación cerca de la estación donde llegamos y frente al tranvía que te lleva al centro histórico

Cons:

el sistema de jabon en la ducha no funcionaba, vinieron a intentar repararla pero siguió sin funcionar, el sistema era malo. pero intentó arreglarlo.

2026-05-15 • via Nuitee
R
Raul • solo_traveller • es
8
Al lado de la estación
Pros:

La habitación es grande y la cama también. Está al lado de la estación de trenes. Tiene nevera en la habitación y el baño es cómodo y estaba todo limpio y las paredes blanquitas. Las ventanas aíslan bastante el ruido ya que daba a la calle principal y tiene tránsito.

Cons:

Entraba mucha luz por las ventanas ya que son grandes y las cortinas no tapan lo suficiente, le pondría unas persianas, para evitar tanta luz. Tuvimos que subir 2 tramos de escaleras pero eran cómodas.

2026-05-11 • via Nuitee
M
Marvin • solo_traveller • nl
10
2026-05-10 • via Nuitee
A
Annie • solo_traveller • be
7
Pros:

Proper

Cons:

Geen ontbijt

2026-05-10 • via Nuitee
I
Irene • family_with_children • ie
8
Great location, spotlessly clean
Pros:

It’s location is right beside gent saint pieter which was perfect as we had an early morning train

2026-05-05 • via Nuitee
F
Fabio • couple • it
5
Qualità prezzo c’è di meglio
Pros:

La posizione vicino la stazione ferroviaria

Cons:

Personale assente

2026-05-04 • via Nuitee
M
MARIA MERCEDES • couple • co
10
Pros:

Tranquilo, limpio y aunque está alejado del centro su cercanía a la estación del tren lo hace apetecible. Nosotros caminamos al centro de ida y vuelta aunque puedes tomar tranvía o pedir un Uber

2026-05-02 • via Nuitee
D
Davinder • couple • pt
10
2026-05-01 • via Nuitee
A
Arnaud • couple • fr
6
Hormis le problème d odeur dans la salle de bain à régler, bon séjour. Attention travaux à côté de l hôtel liés à la gar
Cons:

Malgré le signalement d une odeur de canalisation dans la salle de bain, le personnel n a pas été très à l écoute. L hôtel ne prévoit pas de petit dejeuner.

2026-04-30 • via Nuitee
A
Abdul • solo_traveller • de
9
2026-04-24 • via Nuitee
J
Jasmine • couple • it
8
2026-04-23 • via Nuitee
N
Nahia • couple • es
8
Pros:

Buena ubicación al lado de la estación. Los trenes no hacían ruido y se podía dormir.

Cons:

El colchón y las almohadas eran un poco duras.

2026-04-21 • via Nuitee
A
Alfredo Fernando • family_with_children • ar
7
Pros:

Limpieza y comodidad

2026-04-18 • via Nuitee