Hotel The Lord

Hotels
7.5 (1156 reviews)
187 Prinses Clementinalaan , Ghent , be

Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location next to the train station
Friendly staff in some reviews
Cons:
Unclean rooms and poor maintenance
Unsatisfactory service and communication

Categories

Cleanliness
6.14
Multiple mentions of unclean rooms and poor maintenance, indicating a significant issue.
Service
7.61
Some guests reported unhelpful staff and an inadequate response to issues, but some reviews noted friendly service.
Location
9.65
Good location with proximity to the train station, positively mentioned by several guests.
Room Quality
6.1
Comments about outdated rooms and issues with heating point to problems in room quality.
Amenities
7.13
Limited mentions of amenities, but issues like broken heating indicate a need for improvement.
Value for Money
7.59
Some guests felt it was overpriced for the quality of service and rooms, but others found value in location.
Food and Beverage
7.14
Limited mentions, with one review indicating the breakfast was overpriced.
Overall Experience
8.61
Mixed reviews overall, with some positive experiences but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:29

Property Description

Convenient Location near Sint-Pietersstation Gent
Hotel The Lord, just 200 meters from Sint-Pietersstation Gent, offers 2-star accommodation in Ghent. Enjoy a shared lounge, terrace, and bar during your stay.

Comfortable Rooms with Modern Amenities
Relax in guest rooms featuring a seating area, flat-screen TV, safety deposit box, and private bathroom. Stay connected with free WiFi and enjoy the convenience of room service and luggage storage.

Leisure and Recreation Options
Explore the area by cycling with bike hire available at the hotel. Don't miss out on nearby attractions like Damme Golf and Minnewater, perfect for a day of leisure.

Book your stay at Hotel The Lord for a memorable experience in Ghent!

Important information:

There is 1 superior room with an extra bed. Please contact the hotel for more information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1156 reviews
Cleanliness: 6.14
Service: 7.61
Location: 9.65
Room Quality: 6.1
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.61
M
Melgar solo_traveller it
4
2026-06-20 via Nuitee
P
Paula couple es
9
Bonita y agradable
Pros:

Las vistas del hotel eran muy bonitas, el personal muy agradable, estaba todo limpio.

Cons:

Los cojines eran muy duros y el lavabo un poco pequeño. Era una cama doble y habian dos sabanas de cama individual.

2026-06-19 via Nuitee
O
Oscar couple ar
10
2026-06-15 via Nuitee
I
Ivana solo_traveller gb
10
Pros:

Proximity to the station and lovely big room

Cons:

Nothing

2026-06-13 via Nuitee
M
Maria Jose couple ar
6
Para una noche cerca de la estación
Pros:

Limpio y amplio , a un paso de la estación de trenes…para una noche esta bien

Cons:

Ruido de la calle , falta renovación , sin aire acondicionado

2026-06-10 via Nuitee
L
Leticia Sol couple es
9
Acogedor hotel junto a la estación de tren
Pros:

La habitación estaba en la última planta, era amplia, limpia, luminosa, con un buen baño limpio y silenciosa. Además está a un paso de la estación de tren y hay tiendas cerca para comprar bebidas, fruta, etc.
Llegamos muy tarde y el dueño nos envió un mensaje con el código de acceso y nos dejó la tarjeta de la habitación en la entrada.

Cons:

No hacen la cama ni cambian toallas pero tampoco era una prioridad. No ofrecen desayuno.

2026-06-09 via Nuitee
A
Anna couple ua
5
2026-06-07 via Nuitee
E
Emanuela solo_traveller it
8
2026-06-01 via Nuitee
L
Lívia couple br
8
Aconchegante e excelente localização.
Pros:

Equipe muito atenciosa, foi até o quarto apresentar as comodidades. Banheiro e quarto muito espaçosos e confortáveis. Guardaram nossas malas após o checkout. Localização perfeita, próximo à estação de trens e dá para ir andando ou pegar um tram até o centro hisórico.

Cons:

O frigobar não funcionava, mas nos deixaram guardar as bebidas na cozinha.

2026-06-01 via Nuitee
A
Aivars solo_traveller lv
7
2026-06-01 via Nuitee
B
Boris extended_group me
10
Pros:

Everything was really perfect. The hotel's location is excellent. I almost had no need to use public transport since most of Ghent's attractions are not further away from the hotel than 2-3 km which is a walking distance. Coming by train meant we didn't have to worry about dragging our suitcases since the hotel is just across main train station.
Accomadation is organized in an inteligent way and everything is functional and enjoyable. So many details expressed their seriousness, professionalism and dedication to their guest/s. Everything is so nicely composed. From decorations of room, bathroom, lobby, stairs, to small details regarding equipment and organization. It is simply impossible not to be satisfied with commitment they express. Bed is super comfy.
Every time I come to Ghent I'll book this hotel if available and the price ratio stays the same.

Cons:

Everything was perfect.

2026-05-31 via Nuitee
M
Marian Mariaka solo_traveller bg
7
2026-05-28 via Nuitee
K
Károly couple hu
9
2026-05-28 via Nuitee
C
Christos solo_traveller gr
6
Ακριβό για αυτά που προσφέρει
Pros:

H τοποθεσία είναι βολική δίπλα στο σταθμό του τρένου και το προσωπικό πολύ ευγενικό.

Cons:

Έχει πάρα πολύ φασαρία καθώς είναι μπροστά στον κεντρικό δρόμο με τραμ και συχνή κυκλοφορία

2026-05-26 via Nuitee
N
Nathalie solo_traveller be
7
2026-05-24 via Nuitee
E
Elie couple nl
8
2026-05-23 via Nuitee
F
Fevzi Emre solo_traveller tr
10
2026-05-20 via Nuitee
C
Cassandra extended_group us
6
Pros:

Room was cute, check in was easy, they let us keep our bags there until our train. The location was excellent and the value was overall good.

Cons:

Some of the items in the bathroom had not been dusted in a while, and the bathroom layout was awkward for both me and my friend (we are both a little tall). There was also an unpleasant smell in the lobby area during the day

2026-05-19 via Nuitee
D
De Wispelaere solo_traveller be
6
2026-05-19 via Nuitee
B
Borklu couple tr
1
Stay away, worst experience we have ever had.
Pros:

Stay away!

Cons:

The hotel was run by turks, so we were happy to have booked there but were disappointed when we arrived. the hotel is not as new as it is in the photos.The rooms are noisy, there's no elevator, and it's not worth a penny.
The bathroom and rooms were quite clean as I'd expect from turkish owners, that's the only good thing. There was no water or anything like that in the room; we had to get everything ourselves. The photos show tea and water as if there were some. There's no elevator; someone carried our suitcase to our room on the top floor, and we had to carry it down ourselves, sweating.
The hotel constantly had a heavy, unpleasant smell of food. Whenever we asked the young man in the lobby for something, he could barely hear us and couldn't give a reaction. We asked him 3 times about something, and he said he would come to our room, but he didn't for hours. We called him 2-3 to remind him, but still got no information. He seemed completely distracted. When booking our hotel, we chose a no-prepayment, last-minute cancellation option for flexibility. And due to a mistake we made with our train tickets, we realized we needed to check out one day early. The guy in the lobby first said it's totally fine for us to check out early, our booking type even allowed us to change our check-in and check-out dates, but the change was sent to the hotel for approval. In the morning hotel owner claimed that Booking didn't offer refunds and they couldn't do anything. I contacted Booking customer service, who confirmed that in such bookings, the decision rests entirely with the hotel staff and they have no involvement. The hotel staff refused to refund us for the last day of our four-day trip and kept our money, despite having many empty rooms and our early check-out not causing them any harm. They did this by lying and deceiving us, claiming Booking wouldn't have allowed them to issue a refund.

2026-05-18 via Nuitee