The Loren at Pink Beach

We had an amazing experience here! All staff had been truly wonderful. jai has been so nice for our poolside day, we had a few rainy days here and they are making our last Sunday wonderful. All staff in and out have been wonderful, we can’t wait to return

The beach and snorkeling:
- Beautiful private beach with good food service, excellent offshore snorkeling around the big rock and along the reef just beyond it. This was a highlight for me.
- Waves are too rough for kayaking or paddleboarding, I don't know why they even have those; Multiple people, including me, lost control of the kayak trying to launch it and needed to be 'rescued'.
Room:
- Beautiful room, with very spacious bathroom and a usable, fully furnished (a couch and chairs) and shaded balcony. Very quiet, we did not hear any noise from the hallway or neighbors. Comfy bed.
Food:
- All delicious, but the menus are limited. Service was mostly very good. A showstopper for me, though, is the eurotrash music piped into the dining room, with a thumping beat that fights with the sound of the waves. I cannot believe that anyone wants to hear this, and it made me not want to be in the dining room.
- Concierge team: all friendly and helpful but we were provided with mis-information multiple times and our dinner reservations were not recorded. Be forewarned to double and triple check things.
- Spa: lovely massages, but the sauna was not heated, even after I reminded them three times (twice via email, and once in person) that we planned to use it.

If it were not for the music in the dining room, I would definitely return. It is pricey, but I have not found this level of beauty and offshore snorkeling anywhere else, and the 2-hour direct flight really makes a difference in being able to get there for a short stay. If you want peace and tranquility, I cannot recommend the Loren. If you don't care, I say book it!

Amazing trip. The Loren accommodations and service were perfect. Especially poolside where Jai and the team went above and beyond. Definitely coming back soon!

This is a wonderful place to stay. It has a nice intimate feel to it, not too big. Customer service is wonderful. The food and cocktails are excellent. Jai, our "butler" at the pool, took especially good care of us ! Thank you Jai!

We had a great stay at the Loren hotel. What really made our stay unforgettable was the exceptional service. A huge, special shout-out to Jai! He was so sweet, incredibly attentive, and genuinely helpful throughout our entire stay. He went above and beyond to make sure we had everything we needed to just relax and enjoy our time by the water.

Firstly, this hotel is beautiful. The rooms are gorgeous, spacious and the view is stunning. The beach is also lovely, and very quiet. The service at the pool is exceptional. That is where good service ends unfortunately.

The restaurant was chaotic, service was sporadic and unfriendly. We often waited a long time for food. Bearing in mind a service charge of 20% is added to every bill. Ontop of this they include a charge for their "charity organisation". This charge, or charity, was not explained to us at check-in and is added to your nightly room charge, and every bill. This felt tacky and something you wouldn't see at the Rosewood for example.

The menu doesn't charge in the restaurant and it was overly expensive for portion size/quality.
We had an issue with credit card charges and they were dealt with pretty poorly by reception staff.

Overall, definitely wouldn't return as the negatives outweigh the positives, especially for the price. Other than the service poolside, you would expect better from a 5 star hotel. Staying at the Rosewood after the Loren further showed the gap in quality of the Loren.

We have been visiting Bermuda for over 40 years as a couple and with our family- we have stayed at just about every 5 star hotel on island- this was our first stay at The Loren as we had stayed at the original Pink Beach Club for our honeymoon 30 years ago! Well it’s surely not the classic Bermuda resort with in-villa breakfast prep and pink buildings, but it has its own new identity and high end appeal for other reasons. It feels private and small and it’s casually elegant- every room has a spectacular oversized terrace or balcony, every one with the same amazing view of the Atlantic! The rooms are modern but cozy- my only criticisms would be no small carpet in our bathroom and carpet in main room had bad stains- the bathroom is beautiful and large but needs a better fan- and the XXL floor mirrors in the main room are too much and need to go- bed mattress and bed linens surely not of Four Seasons status but ok. Bed could use a heavier comforter. These are minor things as everything else- food, service, cleanliness, waterfront, valet staff, concierge, front desk, landscaping all FANTASTIC!! Special thank you to Lou at the front desk and Seth on valet! Also the young man who greeted me every morning at 8 AM to set our beach chairs-he was such a pleasure! We loved the resort overall and will be back for sure!!! It’s got a great relaxing vibe with high end service and accommodations sitting on the edge of the beautiful pink beach!

Thank you to Loren Hotel in Bermuda for a memorable stay for my son and me. Our room was clean and had a beautiful view. I felt safe and well cared for by your staff. The food was excellent. You provide a very clean, calm, and relaxing atmosphere. I love the beach and the rugged beauty of your property. We hope to see you again.

I stayed at The Loren at Pink Beach this past weekend, and it was truly an unforgettable experience. From the moment I arrived, the staff made me feel welcomed and valued. To my surprise, they upgraded me to a two‑bedroom suite, and it completely elevated my stay. The suite was spacious, beautifully designed, and offered stunning views that made every moment feel luxurious.

The attention to detail throughout the property is unmatched — from the modern, elegant décor to the serene atmosphere that instantly puts you at ease. The service was consistently warm, attentive, and genuine. Every interaction felt personal, and the team went above and beyond to ensure my stay was perfect.

The Loren strikes the ideal balance between luxury and comfort and I look forward to returning. Special thanks to the front desk manager Cherita and Dirk Beck, you guys were amazing!

See you in the summer (fingers crossed)

We were only able to spend two nights at The Loren, but it was absolutely lovely. We adored the intimate boutique feel- modern, yet warm and cozy at the same time. The food, drinks, and service were all exceptional. We reserved a standard king oceanfront room, and it was perfect. One of my favorite moments was sitting on the spacious balcony each morning, reading The Royal Gazette while sipping an espresso and listening to the waves.

Santana at the pool took incredible care of us. We never had an empty glass of water or cocktail, and he always greeted us with a smile. Jomar, Joe, and Shay were equally attentive and kind, always willing to go above and beyond to make our stay special.
The beach truly is pink sand! Stunning in every way. Even with passing rain showers throughout the day, we embraced every moment and made it magical, even enjoying the sauna at the spa.

We were also incredibly fortunate to experience a Grammy Award–winning pianist at the hotel all weekend. Sharu was simply extraordinary. Her music moved me to tears, it was that beautiful.

From the freezing temperatures in New Jersey to this warm, dreamy escape, it was a magical weekend. We cannot wait to return.

I wanted to extend a heartfelt thank you for making my birthday weekend so incredibly special. From the room accommodations to the wonderful birthday gift left for me, the champagne was such a lovely surprise. My dinner went off flawlessly and everyone said they had a great time. I also realized some of my guests had never visited before, which made the experience even more memorable for them.

Your staff was amazing throughout. Perry did a fantastic job at the bar, and my cake was absolutely delicious — it truly exceeded expectations. I don’t know how many times I can say thank you, but please know how much I appreciated everything.

We just returned from 7 nights at The Loren. Everything was so perfect. The staff,views,food and service were top notch. Big thanks to Myra for being the wonderful person she is. Loved it all.

Our family had a wonderful stay. Highlights included the room looking out over the sea, kids pool, beach, and delicious breakfast. Staff were all friendly and welcoming. Thank you!

the loren experience is unlike any other! the views are amazing and the staff are so helpful, kind and accommodating. stunning beaches, a calm atmosphere, and a great balance of quiet + activity. the rooms are spacious and clean, and it was so nice to just hang out on our balcony and enjoy the sun and view from there! yoga was also a highlight. we will absolutely be staying here again!

Fake luxury. This place is very poorly built with cheap fixtures and furnishings. Everything is banged up from poor quality. Furniture and bedding (headboards and sheets) are covered in stains, towel seams are torn, mildew smell throughout the buildings, fixtures aren’t even hung straight, cabinets don’t have soft close so they slam very loudly. Air con undersized for the units so it never fully cools to the temp it is set to, and the rooms are quite humid as a result. The painted over mold on the ceiling was easy to identify (photo attached).

The most tacky and disappointing was the brazen overcharging and added charges that you have to request to be removed if you don’t want to voluntarily pay them- we found this horribly tactless. They automatically add a “donation” from you to their foundation to every bill for everything (the room, the restaurants, etc) and you have to specifically request for them to remove it. This does not sound like a legal practice, and even if it is we couldn’t believe how tacky it was. They add 7% of your room charge for tips to hotel staff!!! (we were fine with 17% for dining, that is standard). Paying over $1200/night should include or at least reasonably price minibar items, a single can of seltzer is $12. This hotel should be embarrassed by the obvious money-grab via all of the extra charges they tack on, St Regis and Rosewood would never.

This is one of the most beautiful hotels I have stayed in, and I travel around the world. From check-in to check out and all the experience in between was superb.
Luis, the chef makes the best banana nut pancakes I’ve ever tasted as well as the filet mignon the rockfish and the hamburger is the best in the world.
From Ajid, Jason, Edwin to Cheryl, Samuel, Kenny and Quay we were well taken care of during our seven night stay. We are looking forward to staying in their new hotel when we travel back to Bermuda in a year or two. Thank you everyone at the Loren for making our holiday getaway. A very memorable stay.
Colleen and Sarah

The Loren at Pink Beach was a thoroughly delightful experience that exceeded all expectations with regards to facilities, accommodation and especially service. The staff was gracious, friendly, and professional and contributed greatly to our enjoyment, with special commendations to Leanté (Lee) at the front desk who went beyond the call of duty with restaurant recommendations, at check in and check out, and looking after every detail with a smile, and Victor at the Pink Beach Restaurant, whose service contributed as much to the enjoyment of meals as the food – he quietly assisted less experienced servers as well.
We are returning to the Loren at the end of March and hope to make it a home ashy from home.
Bobby and Ellen E

The Loren is an exquisite experience, from beautiful views to a wonderful staff and a dream dining experience from Chef Lawrence Godinho and staff! This place is a must see if you like the red carpet experience! Ask Chef Lawrence to do something special and enjoy the magic that he creates! Thank you to all the staff at The Loren for an unforgettable time in Bermuda!

This was our third time at the Loren. It was as good as ever. We are big beach people and it was great to see that most guest hung around the pool. We literally had the beach to ourselves for 3 days straight. Vlad and Centano.....dudes are amazingly attentive with the drinks and food. Li at the front desk, got us an incredible upgrade after a minor room malfunction.

I visited Bermuda with my whole family to celebrate my 40th birthday. We stayed at the Loren, and we were extremely impressed!! It was beautiful and everyone was so lovely and accommodating. Shane, Maryann, Maureen, Jason, and Jomar (just to name a few) were part of the amazing staff that helped make our stay so special. My kids are 9 and 7 years old, and they were so attentive and gracious with them for the entire stay. We would absolutely come back and stay at the Loren, next time we visit Bermuda!