Hermosa Hotel

Hotels
7.2 (802 reviews)
131 Metropole Avenue , Avalon , us

listing image 1
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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Concierge service
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Good amenities
Cons:
Strong cleaning odors
Small room sizes
High prices

Categories

Cleanliness
6.55
Some rooms had strong cleaning product odors and cleanliness was inconsistent.
Service
8.55
The staff was friendly and accommodating.
Location
8.55
Great central location, very convenient.
Room Quality
6.05
Rooms were small, some had issues with conditions such as strong bleach smells.
Amenities
7.55
Amenities were good, but check-in times were too late.
Value for Money
6.05
The price was considered high for the quality of the rooms.
Food and Beverage
7.05
Limited information, but bar area available.
Overall Experience
7.25
Mixed reviews but overall the experience was decent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:12

Property Description

Historic Charm and Modern Comforts

Convenient Amenities

  • Free WiFi in the lobby
  • Mini-refrigerator in all rooms
  • Fully-equipped kitchenettes in select rooms

Diver-Friendly Services

  • Dive gear rinse area
  • Full shower facilities
  • Tour desk for exploring Avalon's boat landing and beyond

Prime Location

  • Beaches, restaurants, and shopping strip within minutes' walk
  • Business facilities and luggage storage for a hassle-free stay

Experience the perfect blend of history and convenience at Hermosa Hotel. Book now for an unforgettable stay in Avalon!

Important information:

If a guest is only staying 1 night, the hotel may charge 100% of reservation to reserve room.

All bookings are based on double occupancy; additional charges apply for more than 2 guests.

Disability access rooms are currently not available at this hotel.

When booking the 'Special Offer', please look out for an email with instructions from the Hotel.

We do not include ANY of the following: bicycles for hire, tour desks, faxes, or photocopying servicesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.2
Based on 802 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 6.05
Amenities: 7.55
Value for Money: 6.05
Food and Beverage: 7.05
Overall Experience: 7.25
C
Colleen • family_with_children • us
5
2026-05-29 • via Nuitee
L
Lale • couple • us
1
Misleading room photos and disappointing accommodations resulted in an unsatisfactory stay.
Cons:

The room we received was completely different from the room shown in the listing and at the time of booking. The photos were misleading and did not accurately represent the actual accommodation. The room conditions were disappointing and uncomfortable, which caused us to leave the hotel early. We have photos and screenshots showing the difference between the advertised room and the room we were given.

2026-05-29 • via Nuitee
V
Veronica • couple • us
10
I choose this place over and over.
Pros:

I absolutely, love the staff and the rooms.

2026-05-23 • via Nuitee
K
Kari • couple • us
5
Overall it was pleasing that the location from the undocking peers. However not pleased on the aesthetics and maintenan
Pros:

The location, close to the ferry off ramp and bay side.

Cons:

The unkempt cleanness, the unwillingness to to help when asked and the understaffed.

2026-05-22 • via Nuitee
C
colette • couple • us
8
2026-05-18 • via Nuitee
D
David • couple • us
10
Exactly what we need it
Pros:

Location was great. Our room was upgraded.

Cons:

Only thing was we had to climb stairs

2026-05-16 • via Nuitee
A
Autumn • solo_traveller • hk
3
Stay somewhere else
Pros:

Location is great

Cons:

Floor was dirty. We had 2 TVs. One no sound the other only had 1 channel. Pots need to be replaced. No hot water in shower. Rooms need a serious renovation.

2026-05-16 • via Nuitee
S
Sheila • family_with_children • us
5
Pros:

Location

Cons:

Too many steps

2026-05-15 • via Nuitee
T
Trev • couple • us
8
2026-05-12 • via Nuitee
M
Martha • solo_traveller • us
10
Pros:

1st of all, the location. All I need is a clean room and shower, and I got it!

Cons:

I wish I could have stayed longer.

2026-05-11 • via Nuitee
J
John • solo_traveller • us
7
2026-04-29 • via Nuitee
C
Carolyn • solo_traveller • us
5
Adequate
Pros:

Very convenient location.

Cons:

Very high cost for an elderly facility with few amenities. No housekeeping services. Tiny bathroom. Peeling paint in places. TV high on wall at weird angle. No coffee or tea in room. Bed creaked with every movement.

2026-04-28 • via Nuitee
C
Chanel • extended_group • us
9
2026-04-20 • via Nuitee
L
Lindsey • solo_traveller • us
1
Happy to leave that hotel.
Pros:

Nothing really

Cons:

The floors haven’t been swept or mopped in what looks like months! No towels, no rolls of toilet paper, stains on the sheets…. Do not stay there. Pay the extra and stay somewhere else

2026-04-18 • via Nuitee
V
Viviane • solo_traveller • us
5
It was descent but probably never returning.
Pros:

It’s pretty from the outside and it is near everything.

Cons:

The room is extremely small, small tv, no where to sit beside’s the bed. The room was boiling hot when I arrived. The carpets are dirty going up to my room.

2026-04-15 • via Nuitee
M
Michelle • solo_traveller • us
6
Not good
Pros:

The ease of being near the town

Cons:

Hmmm! I originally had rented a room on the second/third floor but I brought a friend who is disabled (can’t climb stairs) and requested a first floor instead. Super nice about switching us but the room was so small, to the point you can’t even walk by each other. The shower was small you can’t even bend down, without hitting your head on the knobs getting up “ouch” and the sink was tucked in a corner of the main room outside the bathroom, no drawers “nothing” and the fridge was in between the beds stacked on top of each other, on top of the little dresser and just don’t bump it, it wobbled. The beds (mattresses) were so bumpy and slanted all to one side., you had to basically brace yourself during the night. Director the slanting. Tossed and turned all night. Plus we downsides and the room was $48 more than the suite I originally reserved but they did waive the additional fee. That was so nice but I wondered what the suite was like. Just saying!

2026-04-15 • via Nuitee
G
geoffrey • couple • us
3
Over priced for what was utilized
Pros:

The staff were very friendly

Cons:

Very old facility, NO closet, very low water pressure, No shuttle service, the room smelled moldly, and daily room cleaning service.

2026-04-13 • via Nuitee
L
Lyle • couple • us
1
One of the cheaper hotels to stay at but still the prices very high for what your actually getting out of it. doesnt hel
Pros:

Close to everything

Cons:

Very dirty, old hotel, very beat down even though renovated, showers are super tiny, lack of hotel amentities, room amentities were non existent and old and dirty. Room card keys did not work the whole stay even though constantly switched out

2026-04-13 • via Nuitee
R
Ruiz • couple • us
8
Overall, it was good an eight out of 10. 
Pros:

The distance from the beach, the staff was super nice and helpful. The staff was probably the best part. They were super nice and super quick. They gave us our room early.

Cons:

I saw a bedbug and I didn’t wanna look around because it would’ve psyched me out, but it really bummed me out.

2026-04-07 • via Nuitee
P
Paulsen • couple • us
10
Great.
Pros:

Very beautiful, the second oldest hotel in Avalon. Very large property as well as the balconies are very quaint. I thought everything was perfect.

Cons:

If you’re expecting something super fancy, then this is not it, this is going to be a great staff, as many amenities as you need, a working TV and good AC, as well as heater, kitchens included in your room, as well as a full sized fridge and pots and pans. Everything was extremely clean, the bed was sparkling clean. All in all great stay, I would recommend.

2026-04-03 • via Nuitee