Bella Premier Hotel & Rooftop Skybar

Hotels
•
VBA Hospitality Group
9.1 (2253 reviews)
11 Cau Go, Old Quarter, Hoan Kiem , Hanoi , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast options
Cons:
Need for bathroom updates
Breakfast variety lacking

Categories

Cleanliness
8.93
The reviews indicate clean rooms, but some mention the need for updates, leading to a score reflecting good but not exceptional cleanliness.
Service
9.9
The majority of reviews praise the staff as friendly and helpful, indicating high service quality.
Location
9.94
Several reviews highlight the excellent location, particularly its proximity to the Old Quarter and local attractions.
Room Quality
8.39
Some reviews suggest room quality could be improved, with mentions of needs for refreshing bathrooms.
Amenities
8.42
General comments on amenities are positive but mention some limitations, especially regarding breakfast variety.
Value for Money
9.38
Many reviews suggest that the hotel provides good value, particularly for its location and service.
Food and Beverage
8.43
While breakfast options are liked, some reviews indicate room for improvement in variety and service speed.
Overall Experience
9.4
The sentiment in reviews points to a generally positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:14

Property Description

Luxurious Accommodations
Indulge in the comfort of our air-conditioned suites with soundproofing, dressing room, and city or lake views. Relax in the seating area with a cup of coffee while enjoying satellite channels on the flat screen TV.

Convenient Location
Explore Hanoi's top attractions like Thang Long Water Puppet Theater and Hoan Kiem Lake just steps away. Visit Bach Ma Temple and St. Joseph Cathedral within a short walk or take a quick drive to Hanoi Opera House and Ba Dinh Square.

Exceptional Services
Our 24-hour front desk is always at your service for luggage storage and tour arrangements. Enjoy the convenience of airport transfers, car rentals, and more. Make your stay memorable with our on-site business center and hairdresser's services.

Book now for an unforgettable experience at Hanoi Bella Rosa Suite Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 568,000 per person per night when using an existing bed.
    Children up to and including 11 years old stay for VND 300,000 per person per night when using an available extra bed.
    People 12 years old and over stay for VND 450,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2253 reviews
Cleanliness: 8.93
Service: 9.9
Location: 9.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 9.38
Food and Beverage: 8.43
Overall Experience: 9.4
R
Reyhana • couple • re
7
2026-06-20 • via Nuitee
D
Dave • couple • gb
9
Pros:

Staff were great, friendly and attentive

2026-06-20 • via Nuitee
M
Matthias • solo_traveller • de
10
2026-06-18 • via Nuitee
L
Leonid • family_with_children • ca
10
2026-06-17 • via Nuitee
L
luca • solo_traveller • it
8
Nel cuore dell'old quarter
Pros:

Staff gentilissimo e disponibile che salutiamo con simpatia. Aria condizionata, acqua a disposizione in camera e deposito bagagli.

Cons:

Colazione migliorabile. Il cuoco non ha proprio idea di come si cucinino i piatti occidentali (pancakes e crepes), e il buffet è molto vietnamita. Bagno con qualche criticità.

2026-06-16 • via Nuitee
D
DAVID • solo_traveller • gb
9
Pros:

Staff make this hotel.

Cons:

Not enough customers in Skybar!😃

2026-06-14 • via Nuitee
B
BERTHEOL • couple • fr
9
2026-06-14 • via Nuitee
D
DAVID • solo_traveller • gb
9
PLEASANT EXPERIENCE.
Pros:

The Staff make this hotel, exceptional service at all times.

Cons:

Not enough customers in Skybar!😄

2026-06-14 • via Nuitee
S
Siew Lay • family_with_children • sg
9
good location + friendly & helpful staff
Pros:

location is good, breakfast on the average, room is clean & tidy and staff are super friendly + helpful

Cons:

NA

2026-06-11 • via Nuitee
Y
Ya-chun • extended_group • tw
9
Pros:

運氣很好，飯店幫我們訂的房間upgrade到更大的房型；因為寧平兩天一夜的行程不方便帶大件行李，櫃檯也讓我們免費寄放行李；早餐選擇多，很美味，特別喜歡牛肉河粉，比米其林一星的還好吃；住宿位置很好，附近很熱鬧店面也多，週末夜市就在旁邊，購物極方便

Cons:

房間裝潢較有年代感，但整體乾淨整潔

2026-06-10 • via Nuitee
I
Izabela • family_with_children • pl
9
Hitem ma świetną lokalizację i niewiarygodnie pomocny personel, który przez cały nasz pobyt starał się uprzyjemnić nasz
Pros:

Przyjazny i bardzo pomocny personel

Cons:

Wszystko ok

2026-06-10 • via Nuitee
O
Ondra10 • solo_traveller • cz
10
2026-06-10 • via Nuitee
I
Imane • couple • ma
10
Pros:

L'emplacement était top le personnel top aussi ils étaient vraiment très serviable et a l'écoute le seul souci c'était le mini qui fonctionnait pas on me l'a changé et meme le 2 eme ne fonctionnait pas

Cons:

Tout

2026-06-09 • via Nuitee
L
Leo • couple • de
9
Sehr schöner Aufenthalt, gutes Preis- Leistungsverhältnis
Pros:

Das Frühstück war ok, Eier wurden auf Wunsch zubereitet. Das Empfangspersonal war wirklich sehr bemüht uns in allen Dingen zu unterstützen. Das Zimmer war sauber, in der Nacht wirklich ruhig, die Lage ist fantastisch und zu Fuss alles erreichbar.

2026-06-06 • via Nuitee
D
David • solo_traveller • gb
10
2026-06-06 • via Nuitee
M
Mariel Mae • extended_group • ca
7
Pros:

So close to Hoàn Kiẽm Lake, many stores around it.

2026-06-06 • via Nuitee
M
Marina • family_with_children • ru
10
Pros:

Вкусный разнообразный завтрак, много фруктов. Внимательный персонал. Отличное местоположение.

Cons:

Всё было хорошо.

2026-06-04 • via Nuitee
T
Thomas • solo_traveller • fr
7
2026-06-03 • via Nuitee
O
Ondra10 • solo_traveller • cz
10
2026-06-02 • via Nuitee
E
Elizabeth • solo_traveller • at
9
Pros:

Amazing location, comfortable and reasonably sized rooms, really friendly and helpful staff. Skybar was also nice with a good view of the lake. Bathroom was in good repair and all very clean, with bright lights (helpful to do makeup, less helpful when combined with glass walls in the middle of the night)

2026-06-01 • via Nuitee