Bella Premier Hotel & Rooftop Skybar

Hotels
9.1 (2349 reviews)
11 Cau Go, Old Quarter, Hoan Kiem , Hanoi , VN
+84 948 524 688

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast options
Cons:
Need for bathroom updates
Breakfast variety lacking

Categories

Cleanliness
8.93
The reviews indicate clean rooms, but some mention the need for updates, leading to a score reflecting good but not exceptional cleanliness.
Service
9.9
The majority of reviews praise the staff as friendly and helpful, indicating high service quality.
Location
9.94
Several reviews highlight the excellent location, particularly its proximity to the Old Quarter and local attractions.
Room Quality
8.39
Some reviews suggest room quality could be improved, with mentions of needs for refreshing bathrooms.
Amenities
8.42
General comments on amenities are positive but mention some limitations, especially regarding breakfast variety.
Value for Money
9.38
Many reviews suggest that the hotel provides good value, particularly for its location and service.
Food and Beverage
8.43
While breakfast options are liked, some reviews indicate room for improvement in variety and service speed.
Overall Experience
9.4
The sentiment in reviews points to a generally positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:14

Property Description

Luxurious Accommodations
Indulge in the comfort of our air-conditioned suites with soundproofing, dressing room, and city or lake views. Relax in the seating area with a cup of coffee while enjoying satellite channels on the flat screen TV.

Convenient Location
Explore Hanoi's top attractions like Thang Long Water Puppet Theater and Hoan Kiem Lake just steps away. Visit Bach Ma Temple and St. Joseph Cathedral within a short walk or take a quick drive to Hanoi Opera House and Ba Dinh Square.

Exceptional Services
Our 24-hour front desk is always at your service for luggage storage and tour arrangements. Enjoy the convenience of airport transfers, car rentals, and more. Make your stay memorable with our on-site business center and hairdresser's services.

Book now for an unforgettable experience at Hanoi Bella Rosa Suite Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.1
Based on 2349 reviews
Cleanliness: 8.93
Service: 9.9
Location: 9.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 9.38
Food and Beverage: 8.43
Overall Experience: 9.4
S
STEPHANE • couple • fr
9
2026-10-24 • via Nuitee
P
Pauline • couple • us
8
Great location, friendly staff, clean rooms, and excellent value for the price. Overall, a pleasant stay and a hotel I w
Pros:

Location

Cons:

None

2026-10-23 • via Nuitee
C
carolina • family_with_children • au
9
Pros:

Fantastic service

2026-10-23 • via Nuitee
K
Kimlien • couple • us
9
2026-10-23 • via Nuitee
T
Terry Godworth • family_with_children • au
10
A Gem of a Hotel ..
Pros:

A wonderful small boutique hotel in Old Quarter of Hanoi. Apart from the well appointmented room and delicious breakfast.. the thing that makes this hotel so special is the attentive, helpful and friendly staff.
In particular , Chan, Truung and Ben (night manager ).
A very special hotel close to many restaurants.
I have no hesitation in awarding this hotel my highest recommendations..

Cons:

Nothing..all was perfect !

2026-10-22 • via Nuitee
N
Nicola • family_with_children • de
8
Pros:

Ein simples und gutes Stadthotel - das Personal war sehr freundlich und hilfsbereit, die Ausstattung ist schon ein wenig in die Jahre gekommen und das Frühstück ist sehr einfach gehalten. Zu erwarten sind keinesfalls 4 Sterne, aber für 3 Nächte hat das Hotel unsere Erwartungen erfüllt. Die Lage ist hervorragend, um Hanoi und Altstadt zu besichtigen! Sehr gute Ausgangslage für Besichtigungen. Rundum zufriedener Aufenthalt.

2026-10-21 • via Nuitee
L
Lynda • extended_group • de
10
2026-10-21 • via Nuitee
D
Dat Tri Victor • couple • fr
10
Magnifique séjour à Hanoï
Pros:

Très bon emplacement dans le Old quarter, dans un quartier vivant et accessible, staff très sympathique et serviable, parlant très bien anglais, très bon choix de petit déjeuner

2026-10-20 • via Nuitee
S
Stenio • family_with_children • ie
10
Pros:

Location was great. At the heart of the city

2026-10-19 • via Nuitee
M
Maria Del Pilar • couple • us
9
The hotel itself is a bit dated and could use some modern updates, but the remarkable staff and perfect location more th
Pros:

The location and the staff

Cons:

A bit outdated

2026-10-19 • via Nuitee
G
Galina • family_with_children • de
8
Pros:

Das Personal war sehr nett und das Hotel an sich für einen kurzen Aufenthalt un Hanoi in Ordnung

Cons:

Badezimmer ist etwas älter, aber ok

2026-10-19 • via Nuitee
I
Iris • couple • nl
7
2026-10-19 • via Nuitee
V
victorp1953 • solo_traveller • ro
10
Pros:

Everything was fine!

2026-10-18 • via Nuitee
S
Sam • family_with_children • gb
10
Pros:

Staff were incredible and food/sky bar were great

Cons:

Room smelled a little damp but not horrific

2026-10-17 • via Nuitee
V
veronique • family_with_children • fr
8
2026-10-16 • via Nuitee
J
John • couple • au
10
Pros:

Best people to deal with on our trip ! Friendly polite and happy . Highly recommended. Rome’s were very good and breakfast was great

2026-10-16 • via Nuitee
F
francois xavier • couple • fr
8
Pros:

Emplacement au coeur de la vieille ville, personnel aimable et disponible

2026-10-15 • via Nuitee
W
William • solo_traveller • us
10
Pros:

The staff made my trip even better than expected very helpful with everything. Can’t wait to see them on my next trip to Vietnam.

2026-10-13 • via Nuitee
H
Hayley • couple • au
7
Great location but probably more value for money around
Pros:

Great location

Cons:

Not as nice as the photos suggest

2026-10-13 • via Nuitee
L
Luc • family_with_children • au
7
A very good experience and would stay again
Pros:

Breakfast was good. Location was good and within walking distance to the Old Town

Cons:

There was nothing to not like

2026-10-13 • via Nuitee