Bella Premier Hotel & Rooftop Skybar

Hotels
•
VBA Hospitality Group
9.1 (2291 reviews)
11 Cau Go, Old Quarter, Hoan Kiem , Hanoi , vn
+84 948 524 688

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast options
Cons:
Need for bathroom updates
Breakfast variety lacking

Categories

Cleanliness
8.93
The reviews indicate clean rooms, but some mention the need for updates, leading to a score reflecting good but not exceptional cleanliness.
Service
9.9
The majority of reviews praise the staff as friendly and helpful, indicating high service quality.
Location
9.94
Several reviews highlight the excellent location, particularly its proximity to the Old Quarter and local attractions.
Room Quality
8.39
Some reviews suggest room quality could be improved, with mentions of needs for refreshing bathrooms.
Amenities
8.42
General comments on amenities are positive but mention some limitations, especially regarding breakfast variety.
Value for Money
9.38
Many reviews suggest that the hotel provides good value, particularly for its location and service.
Food and Beverage
8.43
While breakfast options are liked, some reviews indicate room for improvement in variety and service speed.
Overall Experience
9.4
The sentiment in reviews points to a generally positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:14

Property Description

Luxurious Accommodations
Indulge in the comfort of our air-conditioned suites with soundproofing, dressing room, and city or lake views. Relax in the seating area with a cup of coffee while enjoying satellite channels on the flat screen TV.

Convenient Location
Explore Hanoi's top attractions like Thang Long Water Puppet Theater and Hoan Kiem Lake just steps away. Visit Bach Ma Temple and St. Joseph Cathedral within a short walk or take a quick drive to Hanoi Opera House and Ba Dinh Square.

Exceptional Services
Our 24-hour front desk is always at your service for luggage storage and tour arrangements. Enjoy the convenience of airport transfers, car rentals, and more. Make your stay memorable with our on-site business center and hairdresser's services.

Book now for an unforgettable experience at Hanoi Bella Rosa Suite Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 568,000 per person per night when using an existing bed.
    Children up to and including 11 years old stay for VND 300,000 per person per night when using an available extra bed.
    People 12 years old and over stay for VND 450,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2291 reviews
Cleanliness: 8.93
Service: 9.9
Location: 9.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 9.38
Food and Beverage: 8.43
Overall Experience: 9.4
K
Keith Damant • solo_traveller • au
8
2026-07-25 • via Nuitee
W
Wouter • family_with_children • nl
10
Heerlijk verblijf in het kloppend hart van Hanoi, met geweldig personeel!
Pros:

Het personeel is mogelijk het aardigste, liefste en meest behulpzame personeel dat ik ooit heb meegemaakt. We voldoen ons ontzettend welkom en ze hebben ons geweldig geholpen met alles wat we nodig hadden.

Cons:

Geen idee

2026-07-25 • via Nuitee
I
Insih • family_with_children • gb
10
Great hotel and good value for money.
Pros:

Close to all shops and attractions. Staff were very friendly and helpful.
They even made us packed breakfast. Daily breakfast is very nice. The kids loved the fruits.
They have organised the tours for us and kept us updated.
The hotel is very clean. Shout out to the house keepers who clean our room everyday. For a family with children, they even tidied up the toys. The hotel itself is good value for money so will definitely recommend.

Cons:

Nothing everything is what you should expect.

2026-07-25 • via Nuitee
S
Simon • couple • au
10
The stay was fantastic and the staff (Tran, Hannah and Michael) are exceptional, they made the stay all the more memorab
Pros:

The facilities at the hotel were excellent, the bed was firm but comfortable and the bathroom was well sized. The over hotel was great but what really made it for us wad the front of house staff Tran, Hannah and Micheal. They were friendly, welcoming and helpful which made the stay all the more memorable. I would highly recommend this hotel and will definitely stay on my next visit to Hanoi.

2026-07-24 • via Nuitee
M
MIGUEL-ANGEL • solo_traveller • fr
10
Pros:

The team was extremely nice with a lot of humour.

2026-07-23 • via Nuitee
S
Schaffhauser • solo_traveller • at
9
Pros:

Personal war extrem bemüht und freundlich! Super Lage!

Cons:

Betten waren für mich zu hart.

2026-07-23 • via Nuitee
P
Pleuni • solo_traveller • nl
8
Pros:

Het personeel is enorm vriendelijk. De kamer met balkon is ruim evenals de badkamer. Wij zaten op de 5e verdieping aan de straatkant. De kamer was genoeg geïsoleerd om de meeste herrie buiten te sluiten.

Cons:

Het ontbijt is wat beperkt en de kamers zien er gebruikt uit, maar zo erg is dat nu ook weer niet.

2026-07-23 • via Nuitee
J
James • family_with_children • au
10
It was a great experience and I would love to stay there again.
Pros:

Breakfast was lovely, a good small spread of options. It is in a nice central location for wandering around the old quarter.

2026-07-21 • via Nuitee
L
Leo Gage • solo_traveller • nz
10
Happy people
Pros:

Staff 200% Trung Hannah the evening shift lady all staff. breakfast was excellent. Location

Cons:

Nothing to dislike

2026-07-21 • via Nuitee
A
Annette • family_with_children • au
8
2026-07-19 • via Nuitee
B
Bart • solo_traveller • be
8
2026-07-19 • via Nuitee
L
Louise • extended_group • ie
9
Pros:

Really well located, great value, good breakfast. Staff excellent.

Cons:

Nothing

2026-07-16 • via Nuitee
B
Brenda • solo_traveller • nl
10
Pros:

Niet normaal hoe lief iedereen voor je is. De deur wordt voor je open gehouden, tassen worden gedragen en ze hebben veel interesse in je waar je vandaan komt, hoe oud de kinderen zijn, wat je werk is en willen kleine Nederlandse woordjes leren.

Cons:

Niks

2026-07-16 • via Nuitee
S
Sarah • family_with_children • gb
10
Friendly staff and great location.
Pros:

Awesome staff especially Mr Wyatt and Ms Hannah and Ms Trung. Services with a smile everyday.
Great location.

2026-07-14 • via Nuitee
N
norman • family_with_children • de
10
Sehr guter Service, TOP lage im Zentrum
Pros:

Top Lage, Super Service, unsere Zimmer waren sauber und schön ruhig..Es ist ein kleines Hotel mit einer Roof Top Bar oben, genau das was wie gesucht hatte.

Cons:

Nichts, man bekommt das was man gebucht hat.

2026-07-14 • via Nuitee
D
Dean • family_with_children • nz
5
Good Budget Accommodation
Pros:

Located in a good area to walk around and see the great city

Cons:

The property is getting a bit dated but that reflects in the price tag

2026-07-14 • via Nuitee
R
Rafał • family_with_children • pl
10
Super!!!
Pros:

Świetna lokalizacja, super śniadania, doskonała obsługa, bardzo pomocna. Hotel czysty, wygodne łóżka

Cons:

Brak informacji o konieczności doliczenia 5% wartości za pobyt w przypadku płatności kartą

2026-07-14 • via Nuitee
C
cecile • family_with_children • fr
10
Je recommande vivement
Pros:

La gentillesse du personnel aux petits soins pour nous, l’emplacement en plein centre historique

Cons:

Rien!

2026-07-13 • via Nuitee
B
Bart • family_with_children • be
9
Great place to explore Hanoi
Pros:

Friendly staff and great location (border of old quarter and French quarter)

Cons:

Some rooms don’t have daylight

2026-07-11 • via Nuitee
L
Leonard • solo_traveller • au
9
Would gladly return
Pros:

Great location, staff were excellent, helpful and friendly. Restaurant was great and rooftop bar superb

2026-07-10 • via Nuitee